Dufry Reviews | Glassdoor

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Dufry Reviews

Updated February 19, 2018
63 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
Dufry CEO Julian Diaz
Julian Diaz
26 Ratings

63 Employee Reviews

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Pros
  • Free working environment, you can organize your own thing and work by your self (in 7 reviews)

  • congenial working environment and nice people (in 3 reviews)

Cons
  • Poor internal customer service(staff in the lower echelon has poor remuneration) (in 2 reviews)

  • Long hours, poor management and corporate relations between employees (in 2 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dufry full-time (Less than a year)

    Pros

    Good income and commissions .

    Cons

    Not flexible for part time/full times


  2. "shop manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Miami, FL
    Current Employee - Shop Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time (More than 5 years)

    Pros

     Excellent interpersonal and social skills when working with others
     High energy sales professional with a proven track records of sales achievement
     Experience in customer relations and solutions

    Cons

     Highly motivated individual that approaches tasks with professionalism and creativity.
     Able to readily adapt and establish priorities in a diverse and constantly changing environment in order to bring results.
     Superior analytical research, communication, quantitative and interpersonal skills

    Advice to Management

     Highly motivated individual that approaches tasks with professionalism and creativity.
     Able to readily adapt and establish priorities in a diverse and constantly changing environment in order to bring results.
     Superior analytical research, communication, quantitative and interpersonal skills.
     Able to work in a demanding and dynamic team environment as well as an individual.
    Able to work in a demanding and dynamic team environment as well as an individual

  3. Helpful (1)

    "Unfortunate decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Project Manager in Sanford, FL
    Former Employee - Assistant Project Manager in Sanford, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Dufry full-time (More than 10 years)

    Pros

    Travel Industry Retail Shops with great benefits and salary

    Cons

    Very disorganized with transition of recent buy out

    Advice to Management

    Better communication with staff on a regular basis


  4. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Lead Supervisor in Chicago, IL
    Former Employee - Lead Supervisor in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dufry full-time (More than a year)

    Pros

    Great pay, plenty of overtime

    Cons

    Long hours, poor management and corporate relations between employees

    Advice to Management

    Send more secret shoppers and ask the employees about work conditions


  5. Helpful (2)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dufry part-time (More than a year)

    Pros

    The coworkers and managers.

    Cons

    Upper-level management did not care for employee well-being. No chance at growth within the company.

    Advice to Management

    Need to focus more issues that would affect growth of company, create solutions that are logical to promote sales and don't put as much stress on issues that are not detrimental to the performance of the employee.


  6. Helpful (5)

    "This place has real management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dufry full-time (More than 10 years)

    Pros

    Fun place to work and the employees are great

    Cons

    There are so many managers there and nobody knows what they are doing


  7. "Dynamic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Dufry full-time (More than 5 years)

    Pros

    Extremely dynamic company, driven by a very committed CEO. Growth-oriented, demanding environment.

    Cons

    The idea of meritocracy must be implemented in a more consequential manner.

  8. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time (Less than a year)

    Pros

    This company is world class! As with any company, there is a learning curve for new employees. However, the sky is the limit! You meet people from all over the world and have an opportunity to work with the best retailers. I recently received "The Core Values Award for 2016"! This is such an honor and I am truly grateful to work for and with such a wonderful group.

    Cons

    I feel like employees don't always handle situations in the best manner. Instead of going through the proper channels, they vent to the wrong person(s). This can cause negativity and low moral. Granted, there are valid concerns that should be dealt with, as with any company. This company has been extremely considerate and fair in handling employee concerns when they are properly addressed.

    Advice to Management

    Too many chiefs and not enough Indians...


  9. Helpful (2)

    "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dufry full-time

    Pros

    Easy Job, very lay back.

    Cons

    Terrible management, minimum pay. When employees disagree with the manager, employee should be careful because you will get punishment.

    Advice to Management

    Should more focus on how to running business, how to provide equably opportunities to employee.


  10. "Exceutative Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervising Staff/Training New Staff in Miami, FL
    Current Employee - Supervising Staff/Training New Staff in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Dufry (Less than a year)

    Pros

    Travel all over the world and meet lost of people with different personalities and make lost of money

    Cons

    Salary Wages and less hours

    Advice to Management

    pay attention to staff needs and give more incentives


Showing 63 of 66 reviews
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