Dufry Reviews | Glassdoor

Dufry Reviews

Updated January 13, 2019
97 reviews

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3.4
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Dufry CEO Julian Diaz
Julian Diaz
42 Ratings

Employee Reviews

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Pros
  • "Great working environment, sure it is a fast-paced but the coworkers at all levels make a world of a difference" (in 9 reviews)

  • "Very fast paced atmosphere always changing to keep up with the changes in the retail business" (in 5 reviews)

Cons
  • "It is an extremely heavy workload and there is zero work life balance" (in 3 reviews)

  • "There is no work life balance at present" (in 2 reviews)

More Pros and Cons

  1. "Dufry a company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time

    Pros

    This time of the year reminds me how lucky I am to work for Dufry. The company gives us a gift card for Thanksgiving shopping, organizes a wonderful lunch for Halloween, invites us to an elegant dinner and party in a 5 star hotel and gives us an amazing Christmas basket. Companies no longer do much for their employees. In a time when GM is laying off workers and closing plants it is great to work for a company that spoils you a little bit.

    Cons

    A lot of work and a little time to do it.

    Advice to Management

    Keep the HR team working hard to find creative ways to make us forget how much time we devote to the company


  2. "Good company environment, even better people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carolina, PR
    Former Employee - Anonymous Employee in Carolina, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dufry full-time (More than 3 years)

    Pros

    They give you the space to work at your own pace as long as deadlines are met.
    Great co-workers.

    Cons

    Sometimes you need to do stocktaking every 2-3 months.

    Advice to Management

    Make the low-level employee feel heard.

  3. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Manager in Miami, FL
    Current Employee - Shop Manager in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dufry full-time (More than 8 years)

    Pros

    Basic salary is very good

    Cons

    Very bad commission and no incentives

    Advice to Management

    More incentives and commissions


  4. Helpful (1)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dufry full-time

    Pros

    Good work/life balance. Good benefits. Company provides lots of employee activities.

    Cons

    No room to grow. Salary is not good.

    Advice to Management

    You have good people. Promote them!


  5. "Dufry is a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Dufry full-time (More than 5 years)

    Pros

    Dufry does offer basic standard benefits, such as paid vacation time off, medical, vision, dental and 401k.
    Employees are entitled store discounts when travelling
    They allow flexible work schedule depending on the department.
    Year end the company throws a Holiday party and organizes Thanksgiving pot luck for all the employees as well as give gift bags at the end of the year
    The company culture is friendly and that is displayed with most individuals.
    The Miami location is relocating to a new building in Spring 2019.

    Cons

    While there are plans for a new building sometime in Spring 2019, the current building is outdated and parking is far.
    The employee break area is very small and tends to get very loud and messy, especially around lunch time
    Often experience a lot of technical issues due to slow and older system
    The company should be encouraging more team building activities with in departments, which they do not at the moment.
    Employees are not given options to work remotely from home
    They do not encourage employees to participate in more skill building classes such as language, certification courses and basic computer skills
    Pay wages are low and yearly increases are very small. Individuals that perform above and beyond their duties are not given any additional financial incentives.
    Individual excellent work recognition is only given to one person per year, even though there are several that should be recognized.
    Some positions are given absolutely no training or require no related work experience.
    Open job positions with in the company are never posted. Small chances for advancement

    Advice to Management

    Invest more on individuals that are employed at the company, so individuals have a chance to grow with in the company and contribute to their full potential. Provide raises to employees that perform over and beyond their duties. Encourage Management to hire within instead of hiring temp staff with no experience.
    Work on diversity in all levels of the company.


  6. "Product planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time

    Pros

    Biggest company in travel retail

    Cons

    Understaffed and too much territory to cover by category


  7. Helpful (3)

    "This is a great place to learn and grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time (More than 10 years)

    Pros

    Great people to work with very diverse company. Very fast paced atmosphere always changing to keep up with the changes in the retail business. Compensation is fair, but benefits make up.

    Cons

    Work load can be challenging.

    Advice to Management

    Work is important but so is a little fun.

  8. Helpful (1)

    "Solid and reliable company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time (More than 5 years)

    Pros

    -Continuously planning for improvement and new strategies give employees opportunity for educational trainings and for moving up within the organization.
    -Shows interest in employees needs providing generous benefits, company activities and recognition to employees.
    -Work culture is very nice. Good environment to build great relationship with coworkers.

    Cons

    -Commitment to improvements does not come without challenges, but it does encourage for self growing and enhancing of expertise.


  9. "Top Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time (More than 10 years)

    Pros

    Holding Top Work Place for 3 yrs in a row really says a lot about the overall of the company. Great benefits, black Friday and Good Friday in addition to the regular holidays observed. Great working environment, sure it is a fast-paced but the coworkers at all levels make a world of a difference. Our CEO is approachable with an open door policy, H.R. department really goes over and beyond for the staff. They offer great self-improvement tools and promote within. I have seen some colleagues leave in search of the "grass is greener on the other side" and come back within the year.

    Cons

    Like any other other company the workload is substantial, definitely keeps you on the go.


  10. Helpful (3)

    "Administration and control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Doral, FL
    Former Employee - Anonymous Employee in Doral, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dufry full-time (More than 3 years)

    Pros

    -good benefits and decent pay rates with bonuses every year
    -2 weeks vacation to start
    -Friendly co workers
    -HR fights for their employees which is hard to find as most companies only have paper pushers who don’t want to be bothered

    Cons

    Salaries could be improved.