Dufry Reviews | Glassdoor

Dufry Reviews

Updated August 2, 2017
51 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Dufry CEO Julian Diaz
Julian Diaz
17 Ratings

51 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good working environment, opportunity to meet with people of diverse cultural background (in 5 reviews)

  • congenial working environment and nice people (in 3 reviews)

Cons
  • Poor internal customer service(staff in the lower echelon has poor remuneration) (in 2 reviews)

  • You have absurd deadlines, "We want this for yesterday (in 2 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dufry full-time (Less than a year)

    Pros

    Good income and commissions .

    Cons

    Not flexible for part time/full times


  2. Helpful (2)

    "This place has real management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dufry full-time (More than 10 years)

    Pros

    Fun place to work and the employees are great

    Cons

    There are so many managers there and nobody knows what they are doing

  3. "Dynamic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Dufry full-time (More than 5 years)

    Pros

    Extremely dynamic company, driven by a very committed CEO. Growth-oriented, demanding environment.

    Cons

    The idea of meritocracy must be implemented in a more consequential manner.


  4. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Houston, TX
    Current Employee - Administrative Assistant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dufry full-time (Less than a year)

    Pros

    This company is world class! As with any company, there is a learning curve for new employees. However, the sky is the limit! You meet people from all over the world and have an opportunity to work with the best retailers. I recently received "The Core Values Award for 2016"! This is such an honor and I am truly grateful to work for and with such a wonderful group.

    Cons

    I feel like employees don't always handle situations in the best manner. Instead of going through the proper channels, they vent to the wrong person(s). This can cause negativity and low moral. Granted, there are valid concerns that should be dealt with, as with any company. This company has been extremely considerate and fair in handling employee concerns when they are properly addressed.

    Advice to Management

    Too many chiefs and not enough Indians...


  5. Helpful (1)

    "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dufry full-time

    Pros

    Easy Job, very lay back.

    Cons

    Terrible management, minimum pay. When employees disagree with the manager, employee should be careful because you will get punishment.

    Advice to Management

    Should more focus on how to running business, how to provide equably opportunities to employee.


  6. "Exceutative Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervising Staff/Training New Staff in Miami, FL
    Current Employee - Supervising Staff/Training New Staff in Miami, FL
    Recommends
    Positive Outlook

    I have been working at Dufry (Less than a year)

    Pros

    Travel all over the world and meet lost of people with different personalities and make lost of money

    Cons

    Salary Wages and less hours

    Advice to Management

    pay attention to staff needs and give more incentives


  7. "Ok company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends

    Pros

    Good work environment. Decent benefits, however beacuse te pay rate is so low, the company should consider paying full benefits.

    Cons

    Pay rate, benefits not fully paid by employer.

    Advice to Management

    Pay employees more. You would get a lot more out of them.

  8. Helpful (2)

    "dufry as a company sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Chicago, IL
    Current Employee - Cashier in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    ability to receive full time hours

    Cons

    lack of employee respect, and apprieciation

    Advice to Management

    know that a thank you and please are valuable assets to your employees


  9. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Dufry full-time

    Pros

    Culture Variety, Training with big brands.

    Cons

    Bad management, no benefits and being stuck with a temp contract for more than 2 years.

    Advice to Management

    Not wait so long to consider the best employees for a regular contract.


  10. "Manager of a store at sea"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL
    Recommends
    Positive Outlook

    I worked at Dufry full-time (More than 8 years)

    Pros

    Got to see alot of the world met loads of people always busy great job

    Cons

    Away From home away from friends

    Advice to Management

    must be flexible and able to turn a negative to a positive customer service must be top draw.


Showing 51 of 53 reviews
Reset Filters