Duke Clinical Research Institute Reviews | Glassdoor

Duke Clinical Research Institute Reviews

Updated January 3, 2019
136 reviews

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2.6
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Duke Clinical Research Institute Interim Executive Director Lesley Curtis, PhD
Lesley Curtis, PhD
2 Ratings

Employee Reviews

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Pros
  • "9 to 5 job with great work life balance" (in 25 reviews)

  • "great benefits, great working environment" (in 14 reviews)

Cons
  • "You must ride the bus or pay for parking" (in 6 reviews)

  • "Upper management had this bright idea to build a new building in downtown Durham" (in 7 reviews)

More Pros and Cons

  1. "Staff Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke Clinical Research Institute full-time

    Pros

    Was a great place to work in early 2000s

    Cons

    Paid parking was too high


  2. "Dysfunctional & Unhealthy Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor/Manager
    Current Employee - Supervisor/Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    * The mission...if you can ever deliver on it with accuracy and on-time which is rare.
    * The health care coverage and PTO are good. However they tout all the other "benefits" they feel compensates for the lower pay scale such as children tuition assistance but if you don't have children, this is a meaningless benefit.

    Cons

    * No strategic vision or plan for DCRI or within the departments
    * Siloed work groups - lack of true collaboration
    * The pay is a joke. Well below the average for this area. 2% annual raise across the board (if you're lucky) and no bonuses.
    * Constant disputes among the Senior leadership team - everyone has their own agenda. No cohesive goal or vision.
    * Unrealistic expectations - DCRI wants to compete with the organizations like IQVia, PPD, INC, etc. but lack but the vision, technology, and skill sets to do so.

    Advice to Management

    * DCRI was run so long as a Mom & Pop shop. This cannot continue if DCRI wants to remain IN business let allow be competitive.
    * Stop appointing people into the Senior Leadership position that don't have any knowledge and experience running a business or the area they are suppose to be in charge of and who do NOT know how motivate and lead people.
    * Change the pay structure to hire and retain competent people - and listen to them. Too many times their advice and guidance for which they were hired is blatantly ignored. It should be no surprise to the organization when they leave.
    * Leslie needs to take charge of this organization NOW and be actively engaged full-time if she wants to save the company. Otherwise, put together an exit strategy to close the doors for good because that where DCRI is headed.

    Duke Clinical Research Institute Response

    Jan 14, 2019

    Thank you for taking the time to provide your feedback. Every day, DCRI’s faculty and staff are focused on developing and sharing knowledge to improve patient care through innovative clinical... More

  3. "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time (More than a year)

    Pros

    Decent benefits and vacation time.

    Cons

    Everything else. This place is toxic and will fail unless the sr. management team is completely replaced.

    Advice to Management

    Find new ways to generate revenue and restructure the org/pricing model so we’re able to compete. Hire industry experts and actually listen to them.

    Duke Clinical Research Institute Response

    Jan 3, 2019 – Recruiter

    While it is difficult to hear that your working environment and perceptions of senior management are not meeting your expectations, we are always open to constructive feedback. Finding ways to... More


  4. Helpful (3)

    "Lived up to reputation - like working for the state"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Leader III in Durham, NC
    Former Employee - Project Leader III in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time (More than a year)

    Pros

    Work/life balance, benefits, generally friendly environment

    Cons

    Management is incompetent, organization is VERY slow to adapt/change, there are a lot of “lifers” that clog up the organization with negativity and unproductive habits. Very little accountability for poor performers

    Advice to Management

    Trim the fat, become more adaptable, build in accountability to roles


  5. "It's like herding cats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in Durham, NC
    Former Employee - Senior Programmer Analyst in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    Insanely luxurious PTO/Medical/Retirement benefits.
     Ability to work from home part or full time.
    Updated working environment to attract millennials.
    Talented, friendly, dedicated coworkers.

    Cons

    unfocused upper management
    high turnover of middle management
    standardized processes are constantly changing and inconsistently practiced
    aggressively expands into new markets and technologies without proper planning, infrastructure or resources
    insufficient training - you will have to figure things out on your own

    Advice to Management

    none


  6. Helpful (1)

    "Staff Asst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    a lot of events that involve community

    Cons

    no room for growth. too top heavy and not competitive salaries


  7. Helpful (1)

    "Management is a joke! Zero career growth possibilities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Durham, NC
    Former Employee - Senior Developer in Durham, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    Can't think of any. WFH is good if you have a manager who doesn't check on your every second of every day. Either you implement the WFH strategy or don't. Stop harassing your employees if they're turning in good work. Learn to trust them.

    Cons

    The management is terrible. Some people in managerial roles don't know how to be respectful to their own team members. You will be verbally attacked in public situations, belittled, and scapegoated to cover for their mistakes.

    Advice to Management

    Management needs to be reworked. Especially in IT. Nobody has true knowledge of the core business.
    Also have a open career growth discussion, which is the same for all employees.

    Duke Clinical Research Institute Response

    Dec 11, 2018

    As the recently appointed head of Technology and Data Solutions (TDS), I wanted to thank you for your feedback and personally express my concern regarding your experience. We constantly strive to... More

  8. "Learn advantages of Duke & DCRI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Trial Coordinator in Durham, NC
    Former Employee - Clinical Trial Coordinator in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time (More than 10 years)

    Pros

    One can try several different jobs over 3 to 5 years, so Duke connection provides lots of benefits that are interesting, free or low price & can really really help your long term career & lifestyle. Also your attitude can make or break your own workday here, so take advantage and be happy!

    Cons

    Some (not all) long term employees are burnt out, & can be negative and use blame as their "go to" for any and all issues. If one can ignore these types and go with the flow, one can get started in a great industry.

    Advice to Management

    Use the flexibility options for all employees that can help them take advantage of Duke and DCRI positives. STOP the BLAME culture, and UPGRADE your systems so DCRI can compete !!


  9. "Postdoctoral Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke Clinical Research Institute full-time

    Pros

    The salary was higher than expected. Colleagues were polite and nice.

    Cons

    My boss was not a very good communicator and that resulted in damaging my career.


  10. "Not bad for someone new to research"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time

    Pros

    Flexible schedule options, good benefits

    Cons

    Slow growth opportunity, management

    Advice to Management

    Allow those that want to grow to be successful especially when they have exceeded their current role expectations.