Duke Clinical Research Institute Reviews | Glassdoor

Duke Clinical Research Institute Reviews

Updated October 8, 2018
130 reviews

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3.2
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Duke Clinical Research Institute Interim Executive Director Lesley Curtis, PhD
Lesley Curtis, PhD
1 Rating

130 Employee Reviews

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Pros
  • "9 to 5 job with great work life balance" (in 24 reviews)

  • "great benefits, great working environment" (in 14 reviews)

Cons
  • "You must ride the bus or pay for parking" (in 6 reviews)

  • "They try to say that there is great work life balance, but that is not the case" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "One of the best employers in area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Duke Clinical Research Institute full-time

    Pros

    Flexible work hours
    Good teams
    Management

    Cons

    Meeting obsessed! Too many pointless meetings


  2. "Staff Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke Clinical Research Institute full-time

    Pros

    Was a great place to work in early 2000s

    Cons

    Paid parking was too high

  3. "Learn advantages of Duke & DCRI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Trial Coordinator in Durham, NC
    Former Employee - Clinical Trial Coordinator in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Duke Clinical Research Institute full-time (More than 10 years)

    Pros

    One can try several different jobs over 3 to 5 years, so Duke connection provides lots of benefits that are interesting, free or low price & can really really help your long term career & lifestyle. Also your attitude can make or break your own workday here, so take advantage and be happy!

    Cons

    Some (not all) long term employees are burnt out, & can be negative and use blame as their "go to" for any and all issues. If one can ignore these types and go with the flow, one can get started in a great industry.

    Advice to Management

    Use the flexibility options for all employees that can help them take advantage of Duke and DCRI positives. STOP the BLAME culture, and UPGRADE your systems so DCRI can compete !!


  4. "Postdoctoral Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke Clinical Research Institute full-time

    Pros

    The salary was higher than expected. Colleagues were polite and nice.

    Cons

    My boss was not a very good communicator and that resulted in damaging my career.


  5. "Not bad for someone new to research"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time

    Pros

    Flexible schedule options, good benefits

    Cons

    Slow growth opportunity, management

    Advice to Management

    Allow those that want to grow to be successful especially when they have exceeded their current role expectations.


  6. Helpful (1)

    "Just sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cta
    Current Employee - Cta
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Duke Clinical Research Institute full-time (More than a year)

    Pros

    Given a lot of independence and interesting research

    Cons

    The entire clinops department seems to be crumbling. Constantly understaffed and hiring people who have no idea what they’re doing which end up staying here longer than the knowledgeable employees. I’ve seen three studies started and destroyed by just utter incompetence and lack of interest within a year. Management is off in their own world and doesn’t back off their employees. Benefits are non existent to anyone entry level. If you want to feel completely unmotivated and useless then come collect your paycheck here.

    Advice to Management

    Actually talk and listen to the people who are doing a great job. You will lose all your good people and keep the cycle going if you don’t change. Also, support your staff. The battle of SM and PM is ridiculous.

    Duke Clinical Research Institute Response

    Sep 6, 2018

    It’s never easy receiving negative feedback, but as managers within clinical operations, it is important that we always listen and strive to find productive ways to address the concerns of our staff... More


  7. Helpful (1)

    "Ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader in Durham, NC
    Current Employee - Project Leader in Durham, NC
    Recommends
    Neutral Outlook

    I have been working at Duke Clinical Research Institute full-time

    Pros

    Interesting research, new policy which allows staff to work remotely, lots of training provided to staff which enables professional growth

    Cons

    Financial uncertainly about the organization. Slow to get rid of negative and mean staff. This month a mean girl supervisor finally left the organization after just over a year during which time she made the lives for many PLs miserable. Mostly the negative vibes and pessimism comes for old guard PLs and site management staff though,

    Advice to Management

    The spotlight seems to be on the financial uncertainty of the organization which is impacting the work and happiness of the staff.

    Duke Clinical Research Institute Response

    May 1, 2018

    As Senior Director of the Clinical Trials Domain, I would like to thank you for providing feedback on your experience—it is always welcome. I’m certainly pleased to hear that the research, remote... More

  8. Helpful (3)

    "Don’t waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader in Durham, NC
    Current Employee - Project Leader in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Clinical Research Institute full-time (More than 8 years)

    Pros

    The people help encourage each other and work together because we understand that we have to depend on each other because there is no upper management support.

    Cons

    Management. It’s amazing that this company has lasted this long. I’m convinced that it has only survived because it’s a Duke brand. The upper management in Clinical Operations, specifically the co-directors, alone are a joke. They only see numbers and not the drivers behind the numbers. Studies are extremely underbid then Project Leaders are expected to perform miracles. The site management teams are expected to do the same or they get talked to by the Project Leader that has a shoestring budget that upper management is fully aware of.

    Upper management had this bright idea to build a new building in downtown Durham. Prior to this, quite a few groups were moved to the current downtown building. Then they plan to move some of the same folks that they just moved to the current downtown building to the new building then they send out a memo from the CEO basically stating that the budget is strained. It doesn’t take an accountant to figure that one out. Obviously no one thought about the budget before all of the shuffling of people began and if they did think about it they didn’t think about it too long and in detail. The whole move appears to be a cluster mess.

    Advice to Management

    Go back to a single leaner management structure and hire a Director that first has people skills. The current ones are going to run all of the remaining good employees away and cause you to get poor reviews on this and other sites like it. The current head of HR, Nicole, has done an excellent job over the past 3 years to change the environment at DCRI but when you all implemented this latest structure of government and commercial trials separately and lead by the current people you made a huge mistake. Find some real leadership (like Maureen Cunningham) because the current so called leaders have reverted back to an atmosphere of backbiting and total unprofessionalism. Take it for what it’s worth before you have more turn over.

    Duke Clinical Research Institute Response

    May 1, 2018

    Thank you for taking the time to share your concerns. It’s never easy to receive feedback of this nature, but as the co-directors of Clinical Operations, we want to assure you that we are not only... More


  9. Helpful (1)

    "Associate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Durham, NC
    Former Employee - Associate Director in Durham, NC
    Doesn't Recommend

    I worked at Duke Clinical Research Institute full-time (More than a year)

    Pros

    Great people, innovative research, strong faculty alliances, great benefits

    Cons

    Little tolerance for home-based employees, finger-pointing culture, micro-managerial leadership, little targeted accountability, slow and antiquated processes

    Advice to Management

    Trust your employees; if you choose to hire seasoned professionals, use their expertise; provide necessary training to ensure success


  10. "Clinical Trial Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Trial Coordinator in Durham, NC
    Former Employee - Clinical Trial Coordinator in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke Clinical Research Institute full-time (More than 5 years)

    Pros

    Good opportunities for career advancement.

    Cons

    Can be hard to navigate established routines


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