Duke Clinical Research Institute Reviews

Thank you for taking the time to provide your feedback. Every day, DCRI’s faculty and staff are focused on developing and sharing knowledge to improve patient care through innovative clinical research. To achieve our mission and plan for a vibrant future, we recognize the need to make business-critical changes that help us meet—and exceed—the needs of our customers and our employees. Over the past two years, we have been working on a number of initiatives to transform the way we do business by optimizing our technology and processes that not only enable us to work smarter, but work better together. Now, with a strong focus on strategic planning and operational diligence, the stage is set for us to make the further changes necessary to succeed. It can take time to see the fruits of our labor and sometimes these changes are not always readily visible, but they are creating a shift in what we do and how we do it. I can assure you that our senior leadership is fully engaged and hope that in the months to come you will begin to see this shift and be a part of the change.

Lesley H. Curtis, PhD, Interim Executive Director
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While it is difficult to hear that your working environment and perceptions of senior management are not meeting your expectations, we are always open to constructive feedback. Finding ways to continuously improve in all aspects of our organization—people, processes, and technology—is critical to our growth and has become a renewed focus for the organization. Recently, we have initiated a strategic planning process across the entire organization that will help guide us as we plan for the long term. This process further demonstrates that the Duke University School of Medicine is invested in our future. While we may be undergoing changes to remain competitive and ensure our sustained success, what will not change are the things that make us an employer of choice—our core values, unique benefits, and unrelenting commitment to improving patient care. Thank you for taking the time to share your feedback.
Lesley H. Curtis, PhD, Interim Executive Director... MoreLess

As the recently appointed head of Technology and Data Solutions (TDS), I wanted to thank you for your feedback and personally express my concern regarding your experience. We constantly strive to create an environment that fosters trust and respect—two of our core values. With 40% of the TDS team now working remotely, supported by a variety of collaboration tools, it is imperative we continually find ways to live these values every day in order to succeed. It can certainly take time to create new ways of working and while the overall feedback has been extremely positive, we are proactive in making changes when we hear things need to be improved. Furthermore, with a focus on our core business, our leadership has been actively putting new practices in place, refining roles and responsibilities, and removing obstacles that allows us greater agility. Thank you again for sharing your feedback.

Brian McCourt, Senior Director, Technology & Data Solutions... MoreLess