Duke Clinical Research Institute Reviews

We are delighted to hear about your positive experience at the DCRI. As you noted, in addition to developing and sharing our knowledge through our innovative research, our faculty who are practicing physicians, helps us stand apart. Furthermore, we are also highly committed to giving back to our local community so thank you for being a great ambassador for the DCRI through the Engage Brigade. We continually strive to keep our employees and local community connected—whether it is our annual American Heart Association Heart Walk fundraiser or volunteer efforts throughout the year where employees donate their time to selected Durham charities.

We are also excited about our new building right across from Durham Centre—slated for occupancy in Fall 2018—providing the opportunity to bring together DCRI faculty and staff together in downtown Durham!

Thank you again for your valuable comments.... MoreLess

As Senior Director of the Clinical Trials Domain, I would like to thank you for providing feedback on your experience—it is always welcome. I’m certainly pleased to hear that the research, remote work options, and training opportunities are fulfilling both your professional growth and work-life balance needs. It is highly motivating knowing that DCRI enables each and every one of us, regardless of our position or title, to be an integral part of amazing research that supports our mission to improve patient care. From a financial perspective, please be assured that we remain stable, continue to make investments, and have a healthy pipeline of business. It is also up to all of us to keep an eye on our operating expenses and to find ways to work efficiently.

Our team is made up of dedicated and talented individuals, however, I am deeply concerned about your comments regarding the workplace negativity you are experiencing. It is of the utmost importance that our leaders, managers, and staff act and behave in ways that create a connected, respectful, and supportive environment. As a matter of fact, I recently conducted a series of small, informal roundtable sessions with groups throughout the Clinical Trials Domain to discuss life at DCRI—what we enjoy most, and what can we do to make it better. These sessions have yielded great feedback and ideas and I look forward to working with our leadership to implement changes that will help improve our day-to-day lives.

I have always actively encouraged staff to reach out directly to me, either in person or via e-mail, if they have any concerns or ideas they wish to share—my door is always open. I do hope that you either speak with me or with HR regarding your concerns so that we can ensure that you are happy and fulfilled working here at DCRI. Thank you again for sharing your feedback.

Sincerely,
Pam Buchholz... MoreLess

Thank you for taking the time to share your concerns. It’s never easy to receive feedback of this nature, but as the co-directors of Clinical Operations, we want to assure you that we are not only invested in the success of the department and the Institute, but we are fully committed to supporting our staff. We are always striving to find the right balance between the needs of the business and the needs of our people. Every day our dedicated staff devotes their time, talent, and energy to fulfilling our mission to improve patient care. Therefore, understanding their satisfaction with their job or leadership, and finding ways to improve their satisfaction is paramount to our collective success. Please know that we are listening and, hopefully, we will have the opportunity to meet and talk through your concerns. Our doors are open.

Sincerely, Renee Pridgen and Michelle Immelmann... MoreLess