Duke Corporate Education Reviews | Glassdoor

Duke Corporate Education Reviews

Updated July 5, 2017
17 reviews

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3.3
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Michael Chavez
1 Rating

17 Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Director in Durham, NC
    Current Employee - Managing Director in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Corporate Education full-time (More than 8 years)

    Pros

    Duke Corporate Education is a fun place to work, with great people and engaging opportunities for client work. I enjoy working with our clients who are always pushing the edge and innovating and working with the great Duke CE team, as well as our educators to imagine new ways to develop leaders for tough challenges.

    Cons

    Lots of travel, long hours and the field is more and more competitive as clients have many options.

    Advice to Management

    Developing the next generation of offerings and talent is a great area of focus as is continuing to increase Duke CE's global footprint.


  2. "Leadership Does Not Know How to Run a Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke Corporate Education full-time

    Pros

    Strong academic roots and ties to great academic brand

    Cons

    Layoffs almost every year due to poor management, morale is very low throughout the organization. The previous CEO literally destroyed the company by losing top talent, #1 ranking and year to year growth. When the Board finally realized this they hired a new CEO, but the new CEO was the previous CEO's very good friend and colleague, so very little changes. Company ran well and was a great place to work prior to last two CEOs and the shifting of more control to Fuqua.

    Advice to Management

    Look at what worked in the past and try to recreate and rebuild. Get rid of high salary of ex-CEO not letting him have a new position in the company, simply because his good friend and colleague became the new CEO. Consult with original Founder to provide new leadership and organizational advice.

  3. Helpful (6)

    "MD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Corporate Education full-time

    Pros

    The staff and people are great, nice offices

    Cons

    Leadership is very poor. Previous CEO destroyed the culture and significant growth. Created a "club" environment, if you are not in the "club" you can easily get fired. CEO put all of his colleagues from his previous job at Coke into the leadership positions. Even the new CEO. Several high salaried employees, especially ex-CEO do not seem to be contributing while mid-level and junior people do all the work without any raises. Company has seen continued decreasing or flat revenue and loss of rankings while key competition is growing.

    Advice to Management

    Get ex-CEO Mike Canning off the payroll, replace his high salary with a couple of leaders who knows how to grow the business and develop high performing teams.


  4. Helpful (5)

    "Genuinely Want Duke CE to Succeed..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Duke Corporate Education full-time

    Pros

    Some fabulous colleagues, challenging and (sometimes, but not always) rewarding work, international travel, the cache associated with working at a company (that was) #1 in the world at what it does (Financial Times, BusinessWeek Bloomberg).

    Cons

    Lack of any processes re: performance management; lack of transparency in key staff decisions such as promotions or layoffs, These shortcomings are both probably related to the fact that "People" are no one's full-time job at Duke CE--despite the fact that people are Duke CE's "means of production.". The quality of senior leadership has deteriorated dramatically since the co-founders, Blair Sheppard and Judy Rosenblum, "left the building." Blair's successor had her heart in the right place and led the company through some of its most difficult times during the "great recession." Her successors, in contrast, are neither competent to lead nor have sufficient regard for Duke CE's people.

    Advice to Management

    Let Blair run an external search to find new leadership to take the helm. Duke CE has fallen from its perch at #1. Now is the time for a leader who can help Duke CE run itself like a business while doing a MUCH better job at putting its people--its greatest treasure--first.


  5. Helpful (2)

    "Good company, great people, wonderful experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Durham, NC
    Former Employee - Program Manager in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Duke Corporate Education full-time (More than 3 years)

    Pros

    - people
    - opportunities to challenge yourself
    - opportunities to travel
    - opportunities to meet with best in the field
    - collaborative team-driven environment

    Cons

    - compensation not enough as compared to long hours
    - veiled messaging
    - little to no on-the-job training


  6. Helpful (7)

    "Lay offs twice in 10 years?"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - people are smart and most are hardworking
    - lots of travel if you like that and access to interesting clients
    - a way to gain good experience fast

    Cons

    - organization is an upside-down pyramid, with too many high paid executives and too few poorly paid project managers (who actually do all the work)
    - burn out is high
    - rarely are the promotions from within for executive jobs. High favoritism over merit.
    - twice in 10 years, the company has laid off employees due to the recession and bad management practices.

    Advice to Management

    The status quo is hurting morale. Run the business profitably.


  7. Helpful (7)

    "A flat organization with extremely smart people making not so smart decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prefer Not to List in Durham, NC
    Current Employee - Prefer Not to List in Durham, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Duke Corporate Education full-time (More than a year)

    Pros

    the people are really smart and generally nice to work with.

    Cons

    compensation is a joke. There are no performance measures, no competence list for jobs, no career pathing, no bonuses, no rewards system. Everyone gets the same cost of living increases every year (3%) regardless of how well (or how poorly) you do your job. Employee morale is extremely low and management is extremely slow to act

    Advice to Management

    No advice. They do not listen to their employees, so failure will be their wake-up call.

  8. "Getting a MBA helps"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Director in Durham, NC
    Former Employee - Project Director in Durham, NC

    Pros

    Duke CE can be a great place to work -- decent pay and benefits for most roles. Exciting projects, exciting places to travel, fascinating companies and management challenges. For the most part, your colleagues are great, and the company parties can even be fun. You will bond.

    Cons

    Long hours, lots of travel. It is first and foremost a consulting role. It's easy to get pigeon-holed, and hard to move up unless you have years of experience in consulting, or you have a MBA. All that's not a guarantee. If you're a young mother or father, you will not get a break from the travel. Most young moms have quit. Everyone wants to be in business development or in design -- not all are considered talented enough. Clients expect a lot because they pay a lot for services. It's hard to pull yourself above the menial work sometimes, but it's essential to do that quickly and move forward quickly in this organization. Title inflation is rampant.

    Advice to Management

    The organization has changed since its inception -- the ideas that run the place have changed. Be honest with yourselves and with new hires and tell them that. There is very little that separates DukeCE from any other consulting firms. The competitive difference is less. The tension between academic and practitioner is less. Perhaps you can reinvent yourselves -- you may have no choice. The heavy spenders are fewer nowadays.


  9. Helpful (7)

    "In these days and times....Change is very necessary."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Durham, NC
    Former Employee - Program Manager in Durham, NC
    Doesn't Recommend

    Pros

    Ability to meet people and travel - if your life can sustain that type of momentum at the time. I say that because it is "non stop".

    Cons

    There needs to be more teamwork...there was none when I was an employee there. It was difficult to get was you needed from each dept in order to get your tasks done. This in turn made it more challenging to perform your job with the extra stress - from an already stressful job. It was great when you accomplished it but that said more about the PM than the company.

    Advice to Management

    See past the "institutional client"....they did not save the company in the recession that we are now all in - hence the mass layoffs. Broaden the scope of services provided and how, how it is delivered. Technology can play a vital role here.


  10. Helpful (1)

    "Good values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Corporate Education full-time

    Pros

    Good curious team of people who support an excellent regional culture and are a pleasure to call colleagues. Great client base with a true global footprint.

    Cons

    Strongly controlled by the US head office with little flex or decision making independence in region despite a new CEO. Many founding employees remain on high salaries which are not reflected in their contribution to achieving future ambitious goals.

    Advice to Management

    Move the head office to NYC or Boston if you truly want to grow your global presence. Significantly increase your marketing PR and new business investment Duke is a relatively unknown University outside of the USA. Devolve regional leadership responsibilities to regional leaders. The current economic climate calls for agility an entrepreneurial mindset and the ability to trust in your management team. Focus your decision making and resist the temptation to retain the old guard. A lack of clarity in your management procedures only serves to hinder progress. Politics and jockeying for power is not representational of the company values your employees rate so highly.


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