Duke Energy Reviews | Glassdoor

Duke Energy Reviews

Updated July 7, 2017
325 reviews

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Current Employees

3.6
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Duke Energy President and Chief Executive Officer Lynn J. Good
Lynn J. Good
108 Ratings

325 Employee Reviews

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Pros
Cons
  • The work/life balance could be better (in 24 reviews)

  • They are squeezing the front-line contributors so the upper management gets more (in 15 reviews)

More Pros and Cons

  1. "Electrical Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Engineering Co-Op in Indianapolis, IN
    Current Intern - Engineering Co-Op in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Duke Energy as an intern (Less than a year)

    Pros

    great 401k, pay and time off for a student

    Cons

    not really any downsides as a student, but I can see there are a lot of politics.

    Advice to Management

    make the internet faster in the midwest.


  2. "nuclear chemistry tech 3"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Duke Energy full-time

    Pros

    great pay, challenging work, great benefits

    Cons

    shift work, very hot environment, stressful

  3. Helpful (1)

    "My bad decision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Duke Energy full-time (Less than a year)

    Pros

    PTO and sick time off is great. Never been with a company with so much available time off.

    Cons

    Medical insurance is not the best. Large deductibles. Promise of promotion but have to jump thru hoops to get promoted. Rude customers. Serving the general public is challenging but over the phone it is more challenging. Extremely rude for no reason.
    Mandatory extensions to your schedule. Work/home balance is horrible.
    Just want to help the customer not talk them to deaf.

    Advice to Management

    Fix your infrastructure to reduce outages.


  4. "Duke Energy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Duke Energy full-time (More than 8 years)

    Pros

    Awesome benefits package. Great pay. Safe atmosphere. Great people.

    Cons

    More regulations and procedures to follow than your typical hvac career, but necessary due to our industry.


  5. Helpful (2)

    "Things have to get better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Charlotte, NC
    Current Employee - Call Center Representative in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy full-time (More than a year)

    Pros

    Decent pay and good benefits. Quarterly bonuses

    Cons

    Can be stressful dealing with rude customers on the phone all day. Mandatory overtime with very little notice. Sales are being heavily pushed. Management promises advancement after a year but this is the exception and not the rule.

    Advice to Management

    Handing out candy for a job well done does nothing for the morale of your employees. Focus on keeping your good employees and reward them appropriately to cut back on high turnover rates.


  6. "Moving in the wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Energy full-time (More than 3 years)

    Pros

    Pay is reasonable and there is job security

    Cons

    -Going through a reorganization which is being terribly run.
    -Communication is non-existent
    -They are squeezing the front-line contributors so the upper management gets more
    -Benefits are continually being decreased


  7. "An Energy Company Evolving With The Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nuclear Control Operator in Huntersville, NC
    Current Employee - Nuclear Control Operator in Huntersville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy full-time (More than 8 years)

    Pros

    The company is taking steps to faithfully serve the rate payers. This amounts to making changes to the mix of energy sources and how they are operated, turning greener and meaner. This means a few things to me, more natural gas power plants and more renewables, but also lots of cost cutting efforts. I feel that Duke Energy is taking the right steps when considering the customers, employees, and public.

    Cons

    The change management leaves something to desire. There are a lot of moving parts and some changes result in breaking existing processes. When such instances occur, it leaves a kind of bewilderment with employees as to how we could have missed something like this. In summary, we are changing too many things at the same time.

    Advice to Management

    Prioritize what needs to be changed, and execute the change accordingly. Allow more time with these ambitious efforts.

  8. "Substation Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roxboro, NC
    Current Employee - Anonymous Employee in Roxboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Energy full-time (More than 10 years)

    Pros

    Good pay and benefits. Decent Insurance.

    Cons

    Since Duke Energy took over Progress Energy it has been a total chaos.

    Advice to Management

    Listen to the employee surveys. The employees is what built the company.


  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EHS Manager in Charlotte, NC
    Current Employee - EHS Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy (More than 3 years)

    Pros

    Long standing company with very stable environment. Excellent benefits package compared to other companies. Diverse opportunities within multiple business segments

    Cons

    Slow to react and entrenched in old ways. Resistant to change in low to mid level management. Very cautious when reviewing risk.


  10. "it specialist for seven years"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke Energy full-time

    Pros

    very laid back atmosphere nice boses

    Cons

    worked long hours against my better judgement


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