Duke University Health System Reviews

Updated Jun 20, 2021

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Found 793 of over 830 reviews

4.0
79%
Recommend to a Friend
94%
Approve of CEO
Duke University Health System President and CEO Eugene Washington, M.D., M.P.H., M.Sc. (no image)
Eugene Washington, M.D., M.P.H., M.Sc.
94 Ratings
Pros
  • "Great benefits, good work life balance(in 73 reviews)

  • "EXCELLENT work life balance, strong comradery, and good benefits(in 46 reviews)

  • Cons
  • "Low pay, high turnover in research labs(in 29 reviews)

  • "Low hourly pay, pay for parking(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Duke University Health System and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Leader in Medicine

      Jun 20, 2021 - Associate Professor in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      commitment to diversity, inclusion and equality Leader in medical research

      Cons

      Struggles with transparency in it's business interactions

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    2. 4.0
      Current Employee, more than 1 year

      Improving!

      Jun 15, 2021 - Talent Acquisition in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I started during a time of transition which caused a lot of frustration on my end. Since then my dept at Duke has improved a lot of the processes. -Recently improved compensation for the roles most people recruit for - Outside the box thinking, no longer doing things the "duke" way no matter what -Work life balance is very good. Good covid/remote response -Great benefits including a really awesome 401k match -A team that really cares

      Cons

      - Still some outdated processes hanging around - Working for a large org can be tough(not duke specific) - Many times you are more of a jack of all trades HR person rather than recruiter

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    3. 2.0
      Current Employee

      It’s who you know

      May 15, 2021 - Strategic Planning 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great Duke name Ability to work with variety of people throughout Duke on projects Huge growth opportunity, even if you are a bad leader, if you know the right people

      Cons

      Toxic work environment Turnover in my department - I wish I had asked more questions during interview and read the Glassdoor reviews about strategic planning. Turns out there has been over 200% turnover since the current leader was hired in planning. Almost every month it seems a new person joins the team, and no one stays longer than 2 years. But apparently that isn’t important because the leader was just promoted to an executive leadership position. Management benefits at our expense. We work under extreme conditions with high and unrealistic expectations. But we have to put on a happy face when we meet with people outside the department so management looks good and gets all the praise. I have heard so many people talking about the ineffectiveness of the strategic planning team and its management. Yet Duke executive leadership promotes and rewards mismanagement.

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      1 person found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Great Benefits & Amazing Team

      Jun 9, 2021 - Revenue Integrity Analyst in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing 403B contributions and insurance. Fantastic work culture. Flexible with child care from home during a pandemic. Offers great events during work hours and encourages you to step away from your desk and participate.

      Cons

      Red tape and slow decision-making from leadership. You can get steamrolled with work if you allow it. Pay is lower than the area average, but the benefits make up for it.

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    5. 4.0
      Current Employee

      Great for experience

      Jun 20, 2021 - Cardiac Sonographer in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Experience in many echo modalities Good insurance

      Cons

      Pay and gets kind of cooperation like

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    6. 5.0
      Former Employee

      Great hospital, low salary

      Jun 18, 2021 - Physician in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will work hard, great hospital and experience.

      Cons

      However, the starting salary is very low (30-40% less) ​compared to other hospitals around the area

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    7. 5.0
      Current Employee

      Working at Duke

      Jun 16, 2021 - Management in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very steady work, thee working in they care about their employees, and you will have a work-life balance when working in the PDC area

      Cons

      hard to advance in the PDC compared to the hospital setting

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    8. 2.0
      Current Employee, more than 3 years

      Misguided but w/good intentions

      Jun 14, 2021 - BI Administrator in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Competitive Salaries - Unbeatable Health Benefits - Unbeatable Retirement Contribution

      Cons

      - Mediocre Vision & Dental - Many strategic decisions on work effort seem to be dictated by Epic and not what Duke Health needs - Senior Leadership is obsessed with social justice messaging to the tune of 1-2 emails per week with something referencing these types of issues - Senior Leadership fails to recognize the diversity of beliefs and ideas of their employees

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      1 person found this review helpful
    9. 5.0
      Current Employee, more than 5 years

      Above Average

      Jun 16, 2021 - Lab Research Analyst II in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They give decent benefits and pay

      Cons

      There aren't many con's, but I heard otherwise depending on the positions.

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    10. 5.0
      Former Employee, more than 1 year

      Great benefits

      Jun 8, 2021 - Patient Service Associate in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and very community/patient oriented.

      Cons

      To much micromanaging by lower level leaders in some departments.

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