Duke University Health System Reviews | Glassdoor

Duke University Health System Reviews

Updated August 15, 2017
384 reviews

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3.7
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Duke University Health System President and CEO Victor J. Dzau
Victor J. Dzau
114 Ratings

384 Employee Reviews

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Pros
Cons
  • low pay range for skilled craft jobs (in 18 reviews)

  • Work/life balance isn't where it should be in the department I work in (in 6 reviews)

More Pros and Cons

  1. "You've tried the rest, come to the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Social Worker in Durham, NC
    Current Employee - Clinical Social Worker in Durham, NC
    Recommends
    Approves of CEO

    Pros

    It is world renowned and offers the best medical care. Not only is it a great place to work, it is a great place to receive care. Each professional here is interested in the patient's well-being. No job is considered menial. Each person has a role in providing outstanding care to our patients.

    Cons

    It can be very demanding. Due to the type of cases we have, it can be overwhelming. We see all types of cases.

    Advice to Management

    Please listen to employees and show your appreciation.


  2. "great place to work, but you'll be underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    Recommends
    Approves of CEO

    Pros

    -Enormous organization with incredible resources
    -Lots of collaborative, interdisciplinary work
    -Great mentorship available. Inspired leadership under Chancellor Dzau
    -Many places to find your niche in clincial or research work
    -Lots of knowledgable people who can help you in your endeavors

    Cons

    Enormous organization; it can be a bit impersonal at times as a result, and there can be more red tape than one would like.

    Advice to Management

    none

  3. "Enjoyed my time there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC
    Recommends
    Approves of CEO

    Pros

    Duke paid close attention to employees who went above and beyond, and I was impressed both with departmental managers and senior administrators. The competence was amazing, and the commitment to good patient care was paramount.

    Cons

    Competition among staff occasionally made Duke a frustrating place to work. There is an active "white coat" culture, but policies are being put in place system-wide to increase collegiality.

    Advice to Management

    Continue to implement policies making care ever more patient and family centered, and clarify the value of patient support services.


  4. Helpful (1)

    "Great place to work and for professional development"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Durham, NC
    Current Employee - Registered Nurse in Durham, NC
    Recommends
    Approves of CEO

    Pros

    Great environment
    Leading Academic Medical Center
    Incredible benefits

    Cons

    Weather can be rough
    Durham isn't the greatest

    Advice to Management

    Keep doing a great job!


  5. "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Current Employee - Analyst in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    more opportunities, nice people around

    Cons

    slow moving, system too complicated

    Advice to Management

    it's a nice place to work in


  6. Helpful (1)

    "Amazing Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Durham, NC
    Former Employee - Registered Nurse in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke University Health System full-time (More than 3 years)

    Pros

    Some of the most friendly, professional people I've ever had the pleasure to work with. Lots of support from management and support services such as pharmacy, EVS, dietary, IV team, etc. Great nurse:patient ratios although if someone calls out sick it can be hard to get help. Financially well run, upper management does a good job making sure the organization is fiscally healthy and sustainable well into the future. For example, we were still getting (modest) pay raises while some of our competitors were having wage freezes.

    Cons

    They "outsource" a lot of nursing duties to other areas. For example, IV team, respiratory therapists, CNA's, etc. It's nice to have the help, but difficult to maintain your skills when other people are doing your job for you. I think having all the help also makes the case for keeping base salaries low. However, the positive environment keeps people there despite a lower salary . Also, the computer systems are terrible/segmented , but this should improve with Maestro.

    Advice to Management

    Value all entities equally. I know sometimes Duke Raleigh and Durham Regional can feel like red-headed stepchildren compared to "Big Duke", especially in terms of available resources.


  7. "Making a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst III in Durham, NC
    Current Employee - Financial Analyst III in Durham, NC
    Recommends
    Approves of CEO

    I have been working at Duke University Health System full-time (More than 8 years)

    Pros

    Financially sound organization
    Excellent growth potential
    Help change the lives of thousands of people around the world
    Good benefits

    Cons

    Pay seems to be a little lower than industry but the stability and benefits make up for most of the difference

    Advice to Management

    I feel that our senior leadership is doing a great job during these challenging times. We have really smart and experienced people in key roles that are moving this organization forward to be the best in the industry.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Durham, NC
    Current Employee - Clinical Research Coordinator in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Duke University Health System full-time (More than 10 years)

    Pros

    Duke has great beneifts and flexibility.

    Cons

    Duke being an academic institution does not pay very high salaries relatively speaking.

    Advice to Management

    make room for advancement


  9. "Nice Research Assistant job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Assistant in Durham, NC
    Current Employee - Research Assistant in Durham, NC

    I have been working at Duke University Health System part-time (Less than a year)

    Pros

    earn tuition fees for master's student

    Cons

    the work load depends on luck, and the professor's requirement


  10. "What a great place to work and help others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grounds Maintenance in Durham, NC
    Current Employee - Grounds Maintenance in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Duke University Health System full-time (More than a year)

    Pros

    I love the opportunity to help others when hey are in need.

    Cons

    Do not like following processes and procedures at time

    Advice to Management

    give folks more money and time off.


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