Duke University Health System Reviews | Glassdoor

Duke University Health System Reviews

Updated May 13, 2017
367 reviews

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367 Employee Reviews

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Pros
  • Great Benefits for employees from Medical to Personal Assistance (in 42 reviews)

  • Excellent work life balance with ability to easily take requested time off (in 18 reviews)

Cons
  • Definitely are working for the name on your resume, rather low pay scale for the industry (in 16 reviews)

  • Work/life balance isn't where it should be in the department I work in (in 6 reviews)

More Pros and Cons

  1. "Post doctoral research associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Post Doctoral Associate in Durham, NC
    Current Employee - Post Doctoral Associate in Durham, NC
    Recommends
    Positive Outlook

    I have been working at Duke University Health System (More than a year)

    Pros

    Great place to work. There plenty of opportunities for further growth from the university; educationally and for personal development.

    Cons

    Nothing really. But the university system is spread out and if you are working off campus you miss out on a lot of things happening on campus or have to spend more time to get there.


  2. Helpful (2)

    "Clinical Nurse II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Nurse II in Durham, NC
    Current Employee - Clinical Nurse II in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke University Health System full-time (More than 3 years)

    Pros

    The "brand" name is great, it really helps when job searching as everyone knows who Duke is. The level of acuity of patients is very high and therefore you learn a lot.

    Cons

    Bullying is absolutely tolerated, it is shameful but nobody cares. The pay for nurses is deplorable, especially since Duke Hospital's President is a nurse. The hospital is cheap, and instead of cutting corners somewhere where it makes sense (such as overpaid hospital administrators), they cut nurses' hours. The nurse assignments are often very unsafe as the hospital forces nurses to take on more and more patients of higher acuity just to save a few bucks by not bringing more nurses in to work and/or sending some home when it is unnecessary and unsafe.

    Advice to Management

    Stop allowing bullying to go on. It has been reported to HR numerous times and nothing gets done (UNC down the street has a zero tolerance policy). Stop listenting to Deloitte&Touche and stop cutting nurses' hours, we are not expensive people. Start cutting the salaries of those at the top instead.


  3. "Nursing Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor, Clinical Track in Durham, NC
    Current Employee - Instructor, Clinical Track in Durham, NC
    Recommends
    Positive Outlook

    I have been working at Duke University Health System full-time (More than 10 years)

    Pros

    We get the summers off.

    Cons

    Early morning clinical days with students.


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  5. "Physical Therapist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - North Carolina in Durham, NC
    Former Employee - North Carolina in Durham, NC
    Recommends
    Positive Outlook

    I worked at Duke University Health System full-time (More than 8 years)

    Pros

    Great benefits package including unbeatable retirement and health care. Unparalleled access to clinical advancement opportunities. Collaborative work environment across multiple clinical teams. Clear job expectations and decent performance review process. EMR is point of care friendly and schedules are amendable to personal needs most of the time. PTO (holidays, sick time, vacation time) are all consolidated into one large bucket allowing the employee to spend as they like.

    Cons

    Some managers have little leadership/strategy experience/education. Clear description of work policies are difficult to find. Outpatient currently has a weekend commitment that cuts significantly into PTO (10 weekend days a year are essentially subtracted from your PTO bank).

    Advice to Management

    The weekend commitment makes little sense. Managers, especially managers of managers, need additional leadership/management education.


  6. Helpful (2)

    "Job security"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Creedmoor, NC
    Current Employee - Anonymous Employee in Creedmoor, NC

    I have been working at Duke University Health System (More than a year)

    Pros

    Generous PTO, laid back atmosphere, nice retirement contribution, job security

    Cons

    Not able to move up without a higher degree, years of experience doesn't matter everything seems to be based upon education.

    Advice to Management

    Allow years of experience to show instead of relying on a piece of paper to determine who's better at a job.


  7. "HR Generalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Duke University Health System full-time (More than 8 years)

    Pros

    They offer a good benefit package

    Cons

    Duke is too big to be consistent or care about ethics, values, work culture... low pay


  8. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Durham, NC
    Current Employee - Administrative Assistant in Durham, NC
    Recommends
    Neutral Outlook

    I have been working at Duke University Health System full-time (More than 3 years)

    Pros

    Highly Rated Organization and Recognized Amongst the Best Healthcare Organizations

    Cons

    Pay, Organizational Support, Lack of Smooth Communication. This isn't a position that you expect for much support or upward mobility. This is a job, not career


  9. "Financial Care Counselor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Care Counselor in Durham, NC
    Current Employee - Financial Care Counselor in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke University Health System full-time (More than 5 years)

    Pros

    Help others with financial needs

    Cons

    Department has no management support.

    Advice to Management

    Know how to perform all of the job duties in your department.


  10. Helpful (1)

    "The name"

    Star Star Star Star Star
    Current Employee - Administrative Assistant II in Durham, NC
    Current Employee - Administrative Assistant II in Durham, NC

    I have been working at Duke University Health System full-time (More than 3 years)

    Pros

    They have a great reputation.

    Cons

    The patient comes first, but they do not care about their employees.


  11. "Transplant Lab"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Molecular Technologist II in Durham, NC
    Former Employee - Molecular Technologist II in Durham, NC
    Doesn't Recommend

    Pros

    Learned a lot in a very demanding laboratory. Transplantation Immunology is a very complex science and the techs are very good at what they do

    Cons

    Management leaves a lot to be desired.
    Maybe if there were English speaking (not as a 3rd or 4th language) things might operate much more smoothly. For the 12 Techs - level I or II, we had 9 supervisors/bosses

    Advice to Management

    Understand that all employees need to be treated equally. Communicate and KNOW what is going on in the laboratory on a daily basis. Listen to your Techs - they are the ones doing the work


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