Duke University Health System Senior Analyst Reviews | Glassdoor

Duke University Health System Senior Analyst Reviews

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Found 9 reviews

4.0
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98%
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Eugene Washington, M.D., M.P.H., M.Sc.
0 Ratings
  1. "Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior IT Analyst in Durham, NC
    Recommends
    Positive Outlook

    I have been working at Duke University Health System full-time for more than 6 years

    Pros

    Good health benefits, PTO is very generous, 403 contribution is outstanding

    Cons

    keep doing the same work, less promotion opportunities

    Advice to Management

    encourage your employee, motivate them.

    Duke University Health System2015-11-25
  2. Helpful (1)

    "Great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior IT Analyst in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Duke University Health System full-time for more than 2 years

    Pros

    Sr leadership has focus on work life balance

    Cons

    Long hours...lots of high profile projects

    Advice to Management

    Continue focus on work life balance for employees

    Duke University Health System2014-07-22
  3. Helpful (1)

    "Excellent benefits, limited upward mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior IT Analyst in Durham, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Duke University Health System full-time for more than 20 years

    Pros

    The benefits and retirement plan for monthly employees are excellent.

    Cons

    My current Sr. manager is great. My former one was terrible. No matter how much work you did, it was never good enough and it was never enough. His favorites were given excellent reviews and allowed to do very little work.

    Advice to Management

    Some of the department directors in DHTS need to go. They have been allowed to run over employees for too many years.

    Duke University Health System2012-09-15
  4. "Just like any large company there are problems and there are opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke University Health System full-time for more than 20 years

    Pros

    Duke offers excellent benefits. Health care, dental care are good but you'll pay for them. Retirement plans for salaried employees are very good with matching contributions. Durham is a great city with lots of culture of all types.

    Cons

    It is easy to get lost in the system. You'll have to be good at "networking" to get ahead. There seems to be infinite resources for new buildings but not enough to give employees meaningful raises. Management turn-over seems high to me. Managers often lack people skills or technical skill. Hard to find someone with both.

    Advice to Management

    Don't take "worker bees" for granted. Don't assume that we're a captive audience because the economy keeps us from finding another job. Treat us with respect and trust. Give out a kind word or letter of appreciation from time to time.

    Duke University Health System2012-07-23
  5. "Could be worse..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior IT Analyst in Durham, NC
    No opinion of CEO

    I worked at Duke University Health System

    Pros

    Work life balance, competitive salary (if you know how to demand it)

    Cons

    Advancement is scarce, very flat hierarchy where they don't differentiate between higher performers and others. Poor raises annually don't even cover inflation.

    Duke University Health System2012-02-25
  6. Helpful (2)

    "Excellent security and benefits - if you can stand the politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Durham, NC
    Recommends
    No opinion of CEO

    I have been working at Duke University Health System

    Pros

    Duke Health System is an excellent employer for the right kind of person. As a baseline, Duke is an excellent place to build a resume, has great benefits, and reasonable salaries. Overtime is rare (at least in IT) but be aware there is no compensation if you are salaried for overtime. Duke is truly focused on patient care and it shows - we have high patient satisfaction and management definitely puts (rightly so)...

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    Cons

    To advance, you may need to play a political game. Advancement in the same position can be rare - this means that advancement usually comes in the form of switching from one job to another within Duke. Politics are worse than other places I have worked and it is pretty much a requirement that to advance you must play the game. This can be very frustrating at times and especially to new hires. Another downside is...

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    Advice to Management

    Communicate more effectively - not through gimmicks or email - but with face to face interaction.

    Duke University Health System2008-12-31
  7. Helpful (1)

    "Communication, Leadership and Respect for Employees Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Durham, NC
    Doesn't Recommend
    No opinion of CEO

    I have been working at Duke University Health System

    Pros

    One of the best reasons for working at DUHS is the interesting nature of the work. There are many challenging projects that require you to stretch your skills and develop new ones. You also get a sense that what you do, although at times indirect, is contributing to the well being of other people. Another good reason is that the benefits are decent here. Some are outstanding, such as the retirement benefit, others...

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    Cons

    The biggest downside primarily is the the lack of good competent leadership. A close second is poor communicationswhich is related to the lack of good leadership. In my particular area, the communications from senior leadership and between groups is not good. There is not clear communication about how processes and procedures work to accomplish your work and meet your goals. Each team and even members within the...

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    Advice to Management

    Pay attention to communication. Let's have buy in to the work that we are asked to do. Make a case for the decisions that you make. Spend time communicating. Let's address a culture and methodologies for improving our infrastructure. Make better decisions with input from the people who know what it takes to actually accomplish what you ask of us. Yes, that's us the technical people. Let's actually do real analysis from...

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    Duke University Health System2008-09-12
  8. Helpful (1)

    "Duke IT in Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Durham, NC
    Doesn't Recommend
    No opinion of CEO

    I have been working at Duke University Health System

    Pros

    Durham is actually an interesting place to live. Duke is a major employer in the area, so if you want to live in Durham, Duke is an option. The campus, chapel, gardens are beautiful and the software developers with whom I work are good, solid people. Knowing that you're a part of an organization that saves lives and does such remarkable research is also quite motivating.

    Cons

    I was whole-heartedly loyal to Duke for the first 5 years. I loved it; enjoyed the creative work, respected my colleagues, and was proud to be part of a world-class organization. It started changing around 2002 when the environment gradually became cold and distrustful. Employees began to feel disrespected and became notably less enthusiastic . Moral dropped when the team moved into a cold, corporate office building...

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    Advice to Management

    Openly and sincerely respect the hard-working people in the organization - don't pretend. Insincerity comes through loud and clear, although people often think they can hide it. Don't spout platitudes about turn-over being 6% - we find that almost impossible to believe. If it's truly the case, it must be due to a poor economy. People are unhappy and they are looking for other options. The signs posted by the elevators...

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    Duke University Health System2008-09-08
  9. "Decent but not perfect."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior IT Analyst in Durham, NC
    No opinion of CEO

    I have been working at Duke University Health System

    Pros

    Benefits are great, wonderful health insurance. Great work to do. Some very interesting and exciting projects going on. Overall a decent place. There are a lot of very talented people working for Duke. nice folks to work with.

    Cons

    Politics, politics, and more politics. A lot of red tape anytime you want to do anything. A view that IT is not central to success at all. If you thrive in a large organization you'll be fine. Parking is terrible but you quickly get used to it. Like all universities if you don't have a PHD you don't get too far on the totem pole.

    Advice to Management

    There's a lot of work left to do. Cut the politics, value employees.

    Duke University Health System2008-06-18
Found 9 reviews