Duke University Reviews | Glassdoor

Duke University Reviews

Updated July 19, 2017
837 reviews

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4.2
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Richard Brodhead
50 Ratings

837 Employee Reviews

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Pros
Cons
  • Work/life balance is pretty imbalanced, but that's normal for programming and research (in 12 reviews)

  • low morale, not much room for growth (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work ... if you like academic politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seniro IT Analyst in Durham, NC
    Current Employee - Seniro IT Analyst in Durham, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    The benefits are good and, depending on the department you work in, the work can be more stable than the private sector.

    Cons

    Duke is decentralized, so there's no consistency in accountability and management. Central HR and administrators more or less let different units and departmental heads and managers "do their own thing", so often getting ahead depends more on who you know that what you've accomplished. Units and departments don't talk to each other and often compete for attention and funding. It's a rather negative and confrontational atmosphere with no accountability for senior management.

    Advice to Management

    I'm not sure much could really improve the culture except for significant changes in management and leadership that would significantly take the university out of the fifty-year old internal politics it's mired in.


  2. "Last one out shut off the lights..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst II in Durham, NC
    Current Employee - Programmer Analyst II in Durham, NC
    No opinion of CEO

    Pros

    Great benefits and work/life balance.

    Cons

    No raise for 2nd year in a row. No room for promotion. No room for growth. Management have no respect for their staff. Unless you have your MD or PH.D. you are treated like you are nobody.

    Advice to Management

    Management needs to change and start having more respect for their employees. Some managers should be fired for their incompentants although that is highly unlikely.

  3. "Department of Community and Family Medicine"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Durham, NC
    Former Employee - Systems Engineer in Durham, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Tuition assistance. Benefits are good

    Cons

    Poorly managed department. Managers have favorites.

    Advice to Management

    Learn how to manage people properly.


  4. "Not conducive to students"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    Disapproves of CEO

    Pros

    The work study. It has a good opportunity for students to work while in school.

    Cons

    Administration is horrendous. Opportunities are few and far in between. There is much control and little distribution of funds to where they should be.


  5. "Duke Postdoc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Associate in Durham, NC
    Current Employee - Postdoctoral Associate in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Duke University full-time (Less than a year)

    Pros

    kind of famous university, that is all

    Cons

    almost everything, high pressure, not job opportunity, low salary


  6. Helpful (2)

    "Duke Needs an Overhaul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Analyst in Durham, NC
    Former Employee - Senior IT Analyst in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Duke University full-time (More than 5 years)

    Pros

    Work-life balance and benefits are very good

    Cons

    Terrible management, inefficient, unproductive; Duke doesn't pay for you to take courses there as you would expect as a staff member; Linda.com is not adequate training for the IT department- need to invest much more in real classes and training; too political; soul-draining; siloed work; duplicate work being done, with competitiveness, secrecy, and hatred between many groups in the same department; I lost 50 IQ points and developed depression from being on staff for several years.

    Advice to Management

    Duke University continues to thrive because of its research, great faculty, its reputation, a great basketball coach/program, and the elitist parents that pay full-price for their children to attend. But, in many parts of Duke, staff are ridiculously poorly managed, inefficient, and unproductive. The ethnicity in its human resources department makes up for lack of diversity in the rest of the staff, but it isn't diversity if HR and other specific departments are primarily one ethnicity and other departments are of others. And morale is terrible. It is a political, deadbeat environment where I could hear my mind and skills atrophying. Management and culture must change. Don't give 5 year tenures to those in C-level positions that don't manage because they aren't even in the building 95% of the time. Don't pay people for two or more jobs and give them empty offices, especially not at C-level positions or in senior management. Everyone expects higher-ed institutions, especially Ivy+ like Duke, to be filled with bright staff and working with bleeding edge best technologies. Make it happen, and stop depending on the rich kids, stocks, sports, and research to pay your inflated bills for inadequate work from staff and management. Stop duplicating work within the same department and foster working together rather than competing with each other. The only fun staff ever had is for a short amount of time where they left work early and drank the rest of the afternoon.


  7. "Low Standards for Information Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Durham, NC
    Former Employee - IT Analyst in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Duke University full-time (More than 8 years)

    Pros

    Duke has great flexible schedules. Mostly because there are very little deadlines that need to be kept.

    Cons

    Extremely poor leadership in Information Technology. Managers have moved up the ladder simply by politics and not by merit. They care little for their staff and are rarely seen.

    Advice to Management

    The Administration really needs overahaul its functional support areas. The university standards are so low and are so far behind the times. A total reevaluation of the staffing model should be considered for more efficiency, better talent, happier employees, and cost effectiveness

  8. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Duke University full-time

    Pros

    * Life/Work balance is good
    * Education benefit is great for Higher Ed.

    Cons

    Compensation is low compared to other universities in the area


  9. "visiting associate professor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visiting Assistant Professor in Durham, NC
    Current Employee - Visiting Assistant Professor in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Duke University part-time (More than 8 years)

    Pros

    great students that will keep you energized.

    Cons

    too many arrogant blowhard academics who think that a PhD in one narrowly defined slice of academia makes them PhD's in everything. Makes them the worst leaders and managers I've ever had the displeasure of working with.

    Advice to Management

    admit that you don't know how to manage people and then get some training.


  10. "Micromanaging and Controlling Supervisors supported by management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinic Service Coordinator in Durham, NC
    Current Employee - Clinic Service Coordinator in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke University full-time (More than 10 years)

    Pros

    A little better than the lowest salaries in the nation, but well below median income.

    Cons

    Lack of advancement, inequality in allowing benefits, micromanagement, bullying by supervisors with full support of management. Employee grievance system is supportive of management not employees as was intended. Full retirement not until 65 no matter how many years employed by company.

    Advice to Management

    Show strength in dealing with bullies instead of giving them power and backing to do whatever they want to whomevers life they choose to make a living hell. Listen to grievances before something bad happens, as in someone snapping. Everyone has a threshold.


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