Duke University Reviews | Glassdoor

Duke University Reviews

Updated September 18, 2017
871 reviews

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871 Employee Reviews

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Pros
  • Great benefits and work-life balance; particularly excellent vacation time (in 40 reviews)

  • company provides great benefits to all employees, not just faculty (in 58 reviews)

Cons
  • Work/life balance is pretty imbalanced, but that's normal for programming and research (in 12 reviews)

  • low morale, not much room for growth (in 11 reviews)

More Pros and Cons

  1. "Consulting Club MEMPDC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Financial Analyst in Durham, NC
    Former Employee - Student Financial Analyst in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Duke University part-time

    Pros

    Gives an opportunity to work as consultants for real world clients, solving real world problems

    Cons

    Unpaid consultant work, but is a good learning curve

    Advice to Management

    Can provide better incentives


  2. "Athletics Department is a Fraud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Athletics in Durham, NC
    Former Employee - Athletics in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Duke University full-time (More than a year)

    Pros

    The pros of working in the athletic department are free attendance to men's basketball games.

    Cons

    The cons of this work are everything else. You will be worked into the ground, paid next to nothing (they even have interns who work 80 hour weeks doing the same job as full time staff). Your managers will be bitter because pay raises and promotions are few and far between and rarely does the most capable person earn the career advancement they deserve.

    Advice to Management

    Quit the bs and treat your employees like the employees of the Fortune 100 level enterprise they are in effect working for.

  3. "Why"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke University full-time

    Pros

    Good health care. some of the best health insurance

    Cons

    Horrible pay you cant live off the money

    Advice to Management

    Pay more


  4. "Senior leadership doesn't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Durham, NC
    Former Employee - Middle Management in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duke University full-time (More than 8 years)

    Pros

    Lots of vacation and great benifits

    Cons

    Employees are disposable as toilet paper. No job security and many layoffs.

    Advice to Management

    You need to be laid off and see whats its like to struggle to find another job.


  5. "This place is horrible in everything they do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Duke University full-time (More than 5 years)

    Pros

    Flexible with schedule and family life.

    Cons

    uneducated managers, confused direction, horrible business

    Advice to Management

    Fire management


  6. Helpful (1)

    "Stable, low-pressure, on the way to paying for your kids' college and retirement; hell if you're ambitious and talented"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst, Senior in Durham, NC
    Current Employee - IT Analyst, Senior in Durham, NC
    Disapproves of CEO

    Pros

    benefits, benefits, benefits (very good health and awesome retirement contribution)
    low-stress since it's not run like a business
    Durham, NC and Triangle are great places to live

    Cons

    Since it's not run like a business, talented people are not rewarded; lazy, aging employees will get the same rewards as everyone else
    Low salaries. Ridiculously low salaries.
    Not the most high-caliber employees. The prestige of Duke pertains to their academics, research, and health system. Most staff would fail miserably at a top-notch RTP company.
    Little hope for career challenge or advancement

    Advice to Management

    Invest in your staff. You don't crack the Top 5 of national lists partially because you have slack, unmotivated, mediocre employees.


  7. "slow to make decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician Extender in Durham, NC
    Current Employee - Physician Extender in Durham, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    benefits
    reputation
    retirement package
    decent time off

    Cons

    incompetent management, unfair treatment of employees by upper management. slow to raise salaries. Million dollar bonuses for upper administrators is appalling,even in a good economy.

    Advice to Management

    Employees have a life outside of work, respect that.

  8. "The promotion of individuals solely on the basis of the fact that they possess a PhD is a form of inbreeding."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst III in Durham, NC
    Current Employee - Financial Analyst III in Durham, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    *Educational Benefit, both for employees and children of employees is great, but you sacrifice annual bonuses for this benefit
    *Retirement Plan is one of the better benefits
    *Health Insurance Benefit Package is good

    Cons

    **Lack of advancement opportunities
    **Low salary levels compared to comparable corporate entities
    **No annual bonus
    **Having to pay for the right to park your car

    Advice to Management

    Promote based on capability--not on the number of initials following your name;
    Stop making employees pay to park;
    Make salary levels comparable to private industry


  9. "At first it was cool, but now not so much."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    No opinion of CEO

    Pros

    1. Child Tuition Assistance (for those who work in the University, not the Medical Center).
    2. Excellent retirement plan.
    3. Stability - Duke isn't going anywhere anytime soon.

    Cons

    1. Salaries are lower than market.
    2. Outside of the Child Tuition Assistance and retirement match, the benefits are the same as any other company.
    3. Moving from University to Medical will eliminate Child Tuition Assistance.
    4. Horrible managers are allowed to wreck havoc and get rid of competent, hard workers.
    5. It's hard to move around once you reach a certain level. Many employees are as high as they can go, but lack the experience to move to another department. There is no training that will bridge the gap.
    6. Minorities occupy the low-level jobs, but aren't seen in very many management positions.
    7. There is no succession plan for employees.
    8. Out of touch with the current workforce.

    Advice to Management

    1. Do a real salary study and bring everyone up to market. That will enable you to get and retain quality employees.
    2. Clean house with the managers. They aren't doing the work, the people they're berating and getting rid of are. It only makes sense to get rid of the problem managers who have high turnover.
    3. Allow people who move from University to Medical to retain the Child Tuition Assistance. Since they won't get a huge pay increase, and will actually be low-balled, they really need that benefit to follow them.
    4. Create bridge training, so people can move from department to department seamlessly.
    4. Get more minorities in management positions. Why is this even an issue in 2012?
    5. Create a succession plan, so people will know how far they can go in their department.
    6. Actually listen to the reasons people turn down positions. If salary reasons are prevalent, then your salaries are too low. Fix them!

    Your name isn't enough to carry you. People aren't loyal to just one company anymore, so the days of someone staying at below-market wages for 20 or 30 years are gone. You need to adapt, or you'll be left with a lot of gaping holes as the older workforce retires and the younger workforce moves on. Every time someone leaves, you lose valuable knowledge that can't be transferred to the replacement. No one ever uses every benefit available, so playing them up isn't enough to retain people. Cost of living increases mean people need to get pay increases. No one will stay with Duke if it means they can't pay their bills.


  10. "Difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Durham, NC
    Current Employee - Clinical Research Coordinator in Durham, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Duke University full-time (Less than a year)

    Pros

    Recognizable name brand in the industry

    Cons

    Unstructured training/orientation, management, and oversight.

    Advice to Management

    Accountability for training and oversight


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