Duke University Reviews | Glassdoor

Duke University Reviews

Updated January 10, 2018
933 reviews

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  1. "Don't Believe the Hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst, IT in Durham, NC
    Current Employee - Analyst, IT in Durham, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Duke University full-time (More than a year)

    Pros

    Excellent place to learn new skill set

    Cons

    Poor Salary and small opportunities for advancement

    Advice to Management

    Learn how to become better manager


  2. "Great if you're a researcher/professor; very different as a staff person!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Manager in Durham, NC
    Former Employee - Administrative Manager in Durham, NC
    No opinion of CEO

    I worked at Duke University full-time (More than 5 years)

    Pros

    Good benefits and health care

    Cons

    Salary was very bad when I started and only became reasonable just before I left. The politics became awful. Worked insane number of hours.

    Advice to Management

    You should value your staff as much as the professors, researchers and senior management. Do not make prejudgements about people and situations, or allow managers to make them political pawns; you lose good staff that way.

  3. "Sub-par"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postdoctoral Associate in Durham, NC
    Current Employee - Postdoctoral Associate in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke University full-time (More than 3 years)

    Pros

    Taught me to work more independently and rely on myself.

    Cons

    Terrible administration. They made life very difficult. Ranomly will lose your insurance, or not get paid one month, or lose an opportunity because someone failed to compltete a form on time. I wish it was an irregular occurrance, but it's not. It happens to everyone.

    Advice to Management

    Hire detail-oriented people. Educate them on how to do their job properly, and have consequences for them if they fail. This university has a name to uphold, and it will lose that standing if it doesn't start cari g for its employees through better administation.


  4. "It's who you know, not what you can do..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Assistant in Durham, NC
    Current Employee - Staff Assistant in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Duke University full-time (More than 5 years)

    Pros

    Benefits are pretty good. Tuition reimbursement is good too.

    Cons

    There are a lot of cliques in this place and a lot of special treatment. It doesn't matter how good you are at your job you only move up if you know someone or are in one of these cliques. There is also a lot of prejudice going on. Oh and this place is only family friendly to the people in these cliques and the higher ups.

    Advice to Management

    There needs to be a lot more management training. Also, the schools themselves need to care about their staff not just the faculty. They like to triple your workload without giving you a raise. But for faculty, they do anything for them. It's the Staff who need the pay increases not the faculty. They just always say there's no money but give them huge raises.


  5. "A typical student job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Undergraduate Teaching Assistant
    Current Employee - Undergraduate Teaching Assistant
    Positive Outlook

    I have been working at Duke University part-time (More than a year)

    Pros

    Work with lots of interesting people and students.

    Cons

    Low pay and schedule can be complicated.

    Advice to Management

    Raise student pay.


  6. "Poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great opportunity to learn research

    Cons

    No Training...you get binders of Sops
    No support from management ..they talk down on employees

    Advice to Management

    Please provide training for your management team


  7. "Easy work study job made largely intolerable by new mgmt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Durham, NC
    Former Employee - Customer Service Representative in Durham, NC
    Doesn't Recommend
    Neutral Outlook

    I worked at Duke University part-time (More than a year)

    Pros

    -Nothing too demanding
    -Decent starting pay for a work study job
    -You set your own hours, though they do ask you to work one night a week and one weekend per month

    Cons

    -New management forbade doing homework or even using a computer at the service desk. On slow days this means you sit there and stare into space for the 90% of the time that there is nobody in the store. Excruciatingly boring.
    -Management is in general pretty disconnected from students, and pretty much all of the lower employees hate their jobs which makes working there somewhat miserable.

    Advice to Management

    Hire somebody young who can actually connect to students and manage them in a reasonable way.

  8. "Research Technician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke University full-time

    Pros

    Great learning experience. Very proud of the work we were doing, and went home each night with a feeling of accomplishment. You're gaining skills and experience.

    Cons

    The skills and experience do not pay the bills. As with most academic lab tech positions, the low pay is justified by pointing to the experience as compensation. That will not keep a family fed, nor do you have letters after your name to comfort you when your time there is done.

    Advice to Management

    Turnover drops when people can make a career out of the academic sciences.


  9. Helpful (1)

    "Stressful environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke University (Less than a year)

    Pros

    Duke has a beautiful campus where you have access to great services and programs.

    Cons

    The environment is extremely competitive to the point of being suffocating at times. There are power structures that are difficult to deal with and work under.

    Advice to Management

    Find some ways to foster diversity of thought and hard work without creating undue stress.


  10. "Great university, inflated egos, some bad professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher in Durham, NC
    Former Employee - Researcher in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Duke University full-time (More than a year)

    Pros

    Good place to work and live . Nice facilities. Good academic environment . Campus well taken care . Good Benefit and health insurance plans.

    Cons

    Unethical professionals . Poor people management . Politicized environment at some departments . Lack of support. Lots of leg pulling

    Advice to Management

    Improve ethics selection criteria for hiring better professionals .


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