Dun & Bradstreet Reviews | Glassdoor

Dun & Bradstreet Reviews

Updated August 16, 2018
829 reviews

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3.1
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Tom Manning
19 Ratings

829 Employee Reviews

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Pros
  • "Great work life balance and company culture" (in 89 reviews)

  • "D&B is hiring talent at the top levels of the company to effect change and increase global performance" (in 50 reviews)

Cons
  • "Nothing out of the ordinary at D&B but just be aware that transformation does entail ongoing change :)" (in 51 reviews)

  • "Management has little regard for work/life balance" (in 22 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great employee-centric company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Digital Marketing in Malibu, CA
    Former Employee - Vice President, Digital Marketing in Malibu, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (More than 5 years)

    Pros

    Outstanding executive team, very collaborative environment, terrific learning atmosphere, room for career growth, casual workplace setting, unique value proposition, great people and, most importantly, a very ethical company.

    Cons

    Since D&B is an old company, several senior leaders have spent their entire career there, which somewhat makes them resistant to change and learning.

    Advice to Management

    Be more flexible with telecommuting and promote the amazing concept of the Failure Wall to the broader organization.


  2. "Predictive Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Predictive Business Analyst in Newark, NJ
    Former Employee - Predictive Business Analyst in Newark, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (Less than a year)

    Pros

    Flexible, Diverse, Learning environment, Collaborative, Best

    Cons

    Does not convert interns to full time

  3. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Center Valley, PA
    Current Employee - Account Manager in Center Valley, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dun & Bradstreet full-time (More than 3 years)

    Pros

    Great account teams, good benefits, good salary

    Cons

    Sometimes difficult to prioritize work

    Advice to Management

    n/a


  4. Helpful (9)

    "Nice company to work for but can get laid off pretty easily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Dun & Bradstreet full-time

    Pros

    Good people's team, Great technology, Great product, Unique product DUNS#

    Cons

    They lay off people pretty easily. You are blind sighted because there is no performance review and no one gives you a feedback to either look for another position internally or do what is necessary to stay in job.

    Advice to Management

    Should bring back performance reviews and provide an opportunity feedback to people on how they are doing or if there is a business budget cut in one area of the company allow three to six months for impacted people to look for internal openings. So much of institutional knowledge goes out of window if the people are downsized so easily.


  5. Helpful (8)

    "Bait and Switch - Old Timers Boys Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Professional
    Former Employee - Senior Marketing Professional
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (More than a year)

    Pros

    "potential good pay", nice people "at first"; grab onto a mentor and use them for ALL they are worth in learning the business ... HUGE learning curve; interesting work content once you get there ...

    Cons

    Unless you have a decade or more already under your belt with D&B, you most likely will have a very hard time. And if you accept a job based on the interview conversation and the job described, be prepared to have a VERY different job and be judged on it ... not on your skills, expertise or where you might fit best in the company. Management does not seem to support their own people, and the company does seem to ONLY be interested in #s ... not building honest, trusting, and fruitful relationships with customers.

    Advice to Management

    Be more accepting and have a heart. If you must change someone's role right after they join the company, then evaluate people on what they know and skills they have, don't put a square peg in a round hole and then expect miracles to happen. Your precious bottom line would be improved if you took time to utilize what someone brings to the table - with the horrible onboarding thus high turnover - you are wasting money.


  6. Helpful (10)

    "Know what you're getting yourself into."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Tucson, AZ
    Former Employee - Inside Sales Representative in Tucson, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Dun & Bradstreet full-time (Less than a year)

    Pros

    Benefits are good, and there is the potential to make a lot of money. Note that I say *potential*. You likely won't make very much for a while. Unless you are one of the very few people who kills it right out of the gate, you will probably live on minimum wage for many months before you hit your stride.

    Cons

    1. They make a big deal out of their "culture" during the month long training period. However, my experience was that a lot of it is just talk. They talk about being nondiscriminatory, inclusive, etc. However, my experience is that they are quite the opposite. Rampant sexism, harassment, racism, nepotism during hiring, etc. Managers just turn a blind eye and often even participate. All floor managers (and let me be clear - I had like 10 different floor managers) are men, which tells you something right there about the culture.

    2. They also make a big deal about how they aren't your typical salespeople - that the products they are selling make a difference in peoples' lives and are actually very useful, even essential for some businesses. I believe this is probably true, but only for a relatively low percentage of businesses. During training, they tell you that your job is to assess what product, if any, the people you are cold calling might need. You're told you are a "consultant" not a salesperson. If they're doing fine without our products, we are supposed to let them go and say "have a nice day". The reality however is that once you leave training you are constantly implicitly encouraged to sell everybody something, no matter how poor or struggling they are or how obviously they don't need D&B services. And not only are you expected to sell them something, but to sell them the max amount that you can get away with. You are encouraged to add meaningless fees, add-ons, etc. It's extremely unethical. Nothing new in the world of sales, which can often be unethical, but trying to pretend that it's anything other than that is BS.

    3. Touched on this above, but this job is hard to make money at. It's hard in general. They make no bones about that - but it's hard to describe to somebody if you've never done cold calling for sales before. You will call as many as 200 people per day, and the majority of the people you reach will not be happy to hear from you. That really gets to you after a while psychologically. So ask yourself - am I good with getting berated constantly and doing the exact same thing over and over again? Or am I desperate enough to give it a try at least?

    Advice to Management

    Honestly, this one is hard. This place is pretty shady. But it's profitable BECAUSE it's shady. For them to change their business practices wouldn't even make sense because they'd probably go out of business. They've been around for almost 200 years so obviously they know what makes them money. It just sucks that it's so unethical in most respects.


  7. Helpful (1)

    "Great Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dun & Bradstreet full-time

    Pros

    Good Pay, Benefits, and Work Life Balance

    Cons

    At Times, Pace of Change and Progress can seem Slow

  8. Helpful (9)

    "Not what they used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (More than 5 years)

    Pros

    Benefits and friends. I can’t say anything else good about this company.

    Cons

    D&B was great when I first started there. Over the 6 years I was there, they went downhill. High turnover in my department. Low morale. Terrible management that only cares about numbers. HR that doesn’t care when issues arise, they sweep everything under the rug.

    Advice to Management

    Listen to your people.


  9. Helpful (7)

    "D&B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Short Hills, NJ
    Current Employee - Anonymous Employee in Short Hills, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Dun & Bradstreet full-time (Less than a year)

    Pros

    Strong leadership group. Favorable monthly bonuses if goal are met. Great Benefits.

    Cons

    Bad leads. Low hourly wages. Unrealistic sales goals. Favoritism from some upper management based on who someone may know and not on their skill set.

    Advice to Management

    Pay closer attention to your staff. Practice what you preach. If someone needs help or is visibly struggling in their role, actually sit down with them and coach them. Don't just go through the motions.


  10. Helpful (4)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Short Hills, NJ
    Former Employee - Anonymous Employee in Short Hills, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (More than 10 years)

    Pros

    Great culture. They actively plan events for the different sites to participate in.
    Great benefits. Austin location offers access to a gym, daycare and cafe. 401K matching provided.

    Cons

    Difficult to find advancement opportunities.


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