Dun & Bradstreet Reviews | Glassdoor

Dun & Bradstreet Reviews

Updated April 20, 2017
128 reviews

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2.0
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Dun & Bradstreet President & CEO Robert Carrigan
Robert Carrigan
24 Ratings

128 Employee Reviews

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Pros
  • The Work/Life balance is incredible good (in 73 reviews)

  • The D&B technology organization has new leadership (in 41 reviews)

Cons
  • Nothing out of the ordinary at D&B but just be aware that transformation does entail ongoing change :) (in 46 reviews)

  • Work life balance can be looked at (in 16 reviews)

More Pros and Cons

  1. Helpful (4)

    "D&B a 20/80 workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Center Valley, PA
    Former Employee - Anonymous Employee in Center Valley, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (More than 10 years)

    Pros

    The cafeteria is well run and offers a wide variety of menu options. The cleaning crews and security are very professional

    Cons

    Dun and Bradstreet is a 20/80 workplace - 20 percent of the people do 80 percent of the work. Managers and others seem to spend most of their time in meetings, working from "home", at lunch or just not available. If you are over 50 at Dun and Bradstreet and do actual verifiable work you will be replaced. If you do nothing and an not held accountable you can hide out in D&B for years. Please note that D&B Human Resources exists to protect the corporation from their employees.

    Advice to Management

    There are too many middle managers who simply do not know how to do the work they are managing. My last manager only knew was job description, I met him 4 times over a year. If he was asked to sit in for me and to my job he would have failed and probably would not be willing to learn my job.


  2. "Overall good!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Short Hills, NJ
    Former Intern - Intern in Short Hills, NJ

    I worked at Dun & Bradstreet as an intern (More than a year)

    Pros

    Good stipend.
    Good staff.

    Cons

    No fixed working schedule
    No cafe
    No good canteen


  3. Helpful (1)

    "D&B Review (pre-Bob Carrigan)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Short Hills, NJ
    Former Employee - Analyst in Short Hills, NJ

    Pros

    Nine to Five most days.

    Cons

    High Turnover.
    Management was the exception, not the example.
    Lack of career mobility/promotion.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Expert Certified Credit Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Credit Advisor in Tucson, AZ
    Former Employee - Certified Credit Advisor in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet (More than a year)

    Pros

    None. This place is horrible and a revolving door. You have vacation but they won't let you take it

    Cons

    they take money from your paycheck for using we instead of they - thousands and thousands of dollars were taken from my paycheck for Q2;s. Illegal activities by management all the time


  6. Helpful (9)

    "Used to be a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NCA Representative in Austin, TX
    Current Employee - NCA Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dun & Bradstreet full-time (More than 3 years)

    Pros

    Great benefits if you were hired before this year

    Cons

    Completely mediocre new management. Make decisions without understanding the product.

    Advice to Management

    Fire all executives from DNBCC and pray we can get old leadership back. These guys are a joke.


  7. Helpful (15)

    "Uncertain employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Short Hills, NJ
    Former Employee - Marketing Manager in Short Hills, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dun & Bradstreet full-time (More than a year)

    Pros

    Good benefits, at first management was good. If you have an issue with your computer IT fixes it quickly

    Cons

    My time at Dun & Bradstreet ended abruptly when I was laid off, during their mass lay off. I understand companies have to restructure. With that, I was told my position was no longer needed. Come to find out, they are now hiring for my previous position. This happened to several other people who were told their positions were no longer needed. The situation is incredibly shady. I would not recommend working for a business with such poor leadership qualities. To do this to a former employee is laughable and embarrassing for a 175 year old company. Robert Graham Dun and John Bradstreet are rolling over in their graves.

    Advice to Management

    Reconsider their 'values'. A company like this is not 'inherently generous'. I am embarrassed to consider myself a former employee.

    Dun & Bradstreet Response

    May 27, 2016 – employer branding specialist

    Thank you for sharing your feedback with us. It is through these anonymous reviews that we learn more about our employees’ experiences. We aim to treat all our team members with respect during ... More


  8. Helpful (11)

    "Too Many Uncertainties"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Advisor/RM in Short Hills, NJ
    Current Employee - Credit Advisor/RM in Short Hills, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dun & Bradstreet full-time (More than 5 years)

    Pros

    Good people overall, friendly, good benefits, co has had good reputation

    Cons

    New Regime has no clue who our customers are and what our products are in Emerging Business The core customer base will disappear instead of grow so management will not get their 30 mil bonus.If you act like a classless call center that is the result.

    Advice to Management

    Get a handle on Emerging Business. By then the talent you have of educated professional will be gone and your ship will sink.


  9. "Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Short Hills, NJ
    Former Employee - Anonymous Employee in Short Hills, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Dun & Bradstreet (More than a year)

    Pros

    some nice people, knowledgable support people but need more

    Cons

    inconsistent strategy, political, uninformed managers, not nimble

    Advice to Management

    stay the strategy course for more then 1 year in order to effect change


  10. Helpful (2)

    "Credit Advisor - Tucson AZ"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Advisor in Tucson, AZ
    Former Employee - Credit Advisor in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dun & Bradstreet full-time (Less than a year)

    Pros

    Benefits start the first day. Pay is somewhat competitive.

    Cons

    Benefits are very expensive with only 2 options - high deductible or higher deductible. In training, they promise you lots: perks, monetary incentives, etc. Almost none of this is true. They give you a "credibility card" which they claim you will fill frequently due to contests, spiffs, bonuses, and commission. However, the managers make promises of money for performance and then do not pay out or "forget" to load money to your card. When someone makes a sale, the entire floor screams in the background - VERY unprofessional when you are on the phones with customers. Managers call meetings, then forget that they called one. You are constantly pulled off the phone for useless meetings when you should be on the phone making sales. HIGH TURNOVER BECAUSE OF INCONSISTENT AND POOR MANAGEMENT.

    Advice to Management

    Stop calling useless meetings that contribute nothing to sales motivation. Stop yelling and screaming while advisors are on the phone with customers.


  11. "Balanced review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Westfield, NJ
    Current Employee - Anonymous Employee in Westfield, NJ

    I have been working at Dun & Bradstreet (More than 3 years)

    Pros

    Good work life balance, modern approach to work, business casual/jeans are OK

    Cons

    Lack of process and discipline, change strategy and organization every 12 months, layoffs in 3 of the 4 years I have been here

    Advice to Management

    Stick with 1 strategy, improve internal business processes and establish more discipline


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