Dun & Bradstreet Reviews | Glassdoor

Dun & Bradstreet Reviews

Updated November 29, 2017
137 reviews

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Dun & Bradstreet President & CEO Robert Carrigan
Robert Carrigan
29 Ratings

137 Employee Reviews

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Pros
  • The Work/Life balance is incredible good (in 81 reviews)

  • The D&B technology organization has new leadership (in 49 reviews)

Cons
  • Nothing out of the ordinary at D&B but just be aware that transformation does entail ongoing change :) (in 50 reviews)

  • Management has little regard for work/life balance (in 21 reviews)

More Pros and Cons

  1. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    Good training, easy to get hired

    Cons

    Aggressive sales techniques, low pay, constant changes to comp plan


  2. Helpful (4)

    "Premier Employer With A Culture Problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dun & Bradstreet full-time (More than 3 years)

    Pros

    D&B is one of the premier business insight data providers in a very competitive market and has strong brand recognition, which supports it's reputation as one of the leaders in this industry. This company is the aging statesman in their field, having been around over 170 years and is currently attempting to reinvent itself as a truly modern entity willing to spar with younger and more agile competitors.

    Cons

    The want to update the well established internal culture and structure at D&B has lead the company to hire new management from outside entities. Many well established internal employees are being replaced with less qualified individuals at an alarmingly fast pace. This is leading to a culture that is fueled with unnecessary stress, panic, paranoia and an overall sense of job instability. The new regime pushes the updated agendas through intimidation and fear tactics then suppresses anyone from speaking truthfully regarding their opinions on updated initiatives. An echo-chamber currently presides supreme at this company and thereby creating a seemingly endless amount of programs that seem "rudderless" since there is no clear direction given by its leadership.

    Advice to Management

    Harness the wealth of knowledge that established company employees have and listen to them instead of dismissing what they have to share. There are valuable lessons to be learned from a long company history and from those employees that were there prior to your arrival, who help shaped the company in to the market leader it is today. Don't continue to create a working environment that is filled with fear of expressing honesty. Too many talented employees are sitting quietly waiting for the day they can speak openly about their ideas, don't let the company fail further before you realize the answers to many problems are all around you.

    Dun & Bradstreet Response

    Oct 26, 2017 – Global Head Of Talent

    Thank you for taking the time to share your perspective. We appreciate your feedback and take your concerns seriously. If you would like to share further concerns with regards to this matter please... More

  3. Helpful (5)

    "Old School Sales Leadership Doesn't Keep up with CEO's Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dun & Bradstreet full-time

    Pros

    This is an old company with a newish CEO who is trying to change the culture. As the 10K pound gorilla in the data space, D&B has historically been known for it's smug sales teams that just kept coming back year after year for D&B's pound of flesh at the time of the renewal. The new CEO is trying to create a more customer-centric sales team, and attempting to productize the data sets. He is hands-on and practices what he preaches.

    Cons

    While the company is trying to hire fresh employees from modernized industries and backgrounds, the old guard still rules at the top of the sales org. Thus, advancement is clamped down by paranoid sales leadership that likely hopes the modern CEO doesn't find out they are 30-years outdated on business practices, communications, and tools. There is also a great deal of political favoritism from sales leadership, which leads to turnover, which feeds into low morale.

    Advice to Management

    HR Leadership should conduct exit interviews and act on the data they receive to slow the exodus of good talent.

    Dun & Bradstreet Response

    Oct 25, 2017 – Global Head Of Talent

    Thank you for your positive reflections on our CEO, for acknowledging his commitment to creating a more customer-centric culture, and for rightly observing that he practices what he preaches. In... More


  4. Helpful (5)

    "Old stable, slow moving, without much of a future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Dun & Bradstreet full-time (Less than a year)

    Pros

    Nice people, work from home options, average pay

    Cons

    Dinosaur of a company that doesn't have a future in the global data space. Basically, it is lists in a flat file with no machine learning or AI to make data actionable.

    Advice to Management

    Consider investing in technology. Providing updates on contact data and company tree structure every 9 months isn't going to cut it in this day and age.


  5. Helpful (3)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    Free food etc to try and offset the transactional, 'car salesman' sales mentality

    Cons

    -Management changes their minds on process and priorities WEEKLY
    -Rules of engagement allow reps to steal eachother's opportunities, regardless of who had the true relationship with the customer
    -Pricing has zero consistency - reps will steal your leads and undercut on pricing just to get pennies of commisson
    - leads are weak, with no real territoy design even though that is what we preach every day
    -'Blitzes' consist of calling customers who we lost deals to, with no gtm strategy or product related initiative
    - metrics are more of a priority than anything else.
    - YTD quota in reality, but monthly quota trumps all, and stupid discounts are given that either chase good business away or get deals in for pennies chasing an unreal goal

    Advice to Management

    Get with it, or you'll lose any real talent you may have


  6. Helpful (9)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Short Hills, NJ
    Former Employee - Anonymous Employee in Short Hills, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (More than 3 years)

    Pros

    D&B has very nice people who are smart. They also have nice facilities. They have been in business for so long and keep trying to reinvent themselves to remain relevant. A for effort.

    Cons

    The company is in disarray and have been having layoffs every two weeks for the past two years. They have no performance rating system so it is at the discretion of your Manager. These types of Managers are the reason good employees leave. No diversity at D&B.

    Advice to Management

    Determine where you want the company to go, reduce the frequent layoffs, ensure Managers don't discriminate but most importantly treat your good employees much better.


  7. "Progress but not there yet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dun & Bradstreet full-time (More than 10 years)

    Pros

    Culture is great but advancement is limited

    Cons

    Does not value skills/talents. Rather have people in office hubs than have talented workers.[

  8. "Interesting spot to start your career"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - Free snacks, drinks, and occasional meals
    - Great spot for starting a career
    - Relaxed environment, at times
    - Can be rewarding if employed at the "right" group
    - Close to the beach

    Cons

    - Lack transparency to employees from management
    - In fighting among groups
    - No specified matrix where employees are evaluated upon besides personal preference


  9. Helpful (9)

    "D&B a 20/80 workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Center Valley, PA
    Former Employee - Anonymous Employee in Center Valley, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (More than 10 years)

    Pros

    The cafeteria is well run and offers a wide variety of menu options. The cleaning crews and security are very professional

    Cons

    Dun and Bradstreet is a 20/80 workplace - 20 percent of the people do 80 percent of the work. Managers and others seem to spend most of their time in meetings, working from "home", at lunch or just not available. If you are over 50 at Dun and Bradstreet and do actual verifiable work you will be replaced. If you do nothing and an not held accountable you can hide out in D&B for years. Please note that D&B Human Resources exists to protect the corporation from their employees.

    Advice to Management

    There are too many middle managers who simply do not know how to do the work they are managing. My last manager only knew was job description, I met him 4 times over a year. If he was asked to sit in for me and to my job he would have failed and probably would not be willing to learn my job.


  10. "Overall good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Short Hills, NJ
    Former Intern - Intern in Short Hills, NJ

    I worked at Dun & Bradstreet as an intern (More than a year)

    Pros

    Good stipend.
    Good staff.

    Cons

    No fixed working schedule
    No cafe
    No good canteen


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