Dun & Bradstreet Reviews | Glassdoor

Dun & Bradstreet Reviews

Updated January 8, 2018
205 reviews

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3.0
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Dun & Bradstreet President & CEO Robert Carrigan
Robert Carrigan
54 Ratings

205 Employee Reviews

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Pros
  • Great work life balance, benefits and work environment (in 81 reviews)

  • The D&B technology organization has new leadership (in 49 reviews)

Cons
  • Nothing out of the ordinary at D&B but just be aware that transformation does entail ongoing change :) (in 50 reviews)

  • Management has little regard for work/life balance (in 21 reviews)

More Pros and Cons

  1. "Not as modern as they say they are or want to be...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (More than 5 years)

    Pros

    Great benefits. Company likes to raise money for charity.

    Cons

    Poor management. Not modern with products or services. No room for advancement.


  2. "Sales & Marketing Solution Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    average compensations are offered and benefits are god

    Cons

    expectations and work/life balance are not favorable

  3. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Dun & Bradstreet part-time

    Pros

    Laid back culture, certain managers care

    Cons

    Company did not have a strategy, unqualified leadership at c-level and director level

    Advice to Management

    Revaluate company leadership at the board level, get a 3-5 year strategy


  4. Helpful (1)

    "Multiple opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dun & Bradstreet full-time (More than a year)

    Pros

    Large company with many opportunities worldwide. Great teams throughout multiple locations. Culture which is appealing to many. Many employees who have been with the company for 30+ years.

    Cons

    Lacks in communication and organization down the line. Departments are siloed which makes it difficult to track down who owns what.

    Advice to Management

    Establish a model for communication and listen to your team members. Also, establish a standard for training.


  5. "Depends on where you are in the org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Austin, TX
    Current Employee - Project Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dun & Bradstreet full-time (More than 3 years)

    Pros

    Lots of mobility, ability to work from home, Interesting projects to work on, Some very bright and talented developers to work with

    Cons

    Bureaucracy, lack of cross department coordination and understanding, lack of communication around processes, Incomplete on boarding process, slow moving corporate model

    Advice to Management

    Create play books for cross departmental workflows


  6. "Customer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience
    Former Employee - Customer Experience
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (Less than a year)

    Pros

    - Overall solid benefits
    - Senior Leadership trying to improve overall culture
    - Stable footprint in the Industry

    Cons

    - Management is quick to lay-off versus curbing department spending or spending in other efforts first
    - Everything that's done has to be "free" or very little expense, but other departments do not have the same restriction
    - Overall vision about saving money and cutting cost, no actual focus on developing employees to better serve customers

    Advice to Management

    Invest in your employees, find a better budget, pay for managed services rather than the makeshift servicing by a few inexperienced individuals


  7. Helpful (2)

    "Stressful place to work-Can go from hero to zero quickly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dun & Bradstreet full-time

    Pros

    Strong brand, rich history, good name recognition and commitment to gaterhing feedback

    Cons

    Many products were not fully baked enough, customers did not trust D&B, sales comp plan was unfair and the environment was not fun

    Advice to Management

    Create a two way street and fair comp plan and brighten the atmosphere.

  8. "Big corporation trying to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time

    Pros

    They have the benefit of being one of the longest running corporations in America. The folks in charge genuinely seem to care for their employees and being honest about the direction we're headed.

    Cons

    Too much redundancy. Too many long term employees with too much influence that are resistant to change and a better way of doing things.

    Advice to Management

    Learn to adapt.


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tempe, AZ
    Former Employee - Anonymous Employee in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I can't think of any

    Cons

    Don't take care of employees


  10. Helpful (1)

    "Senior Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Center Valley, PA
    Former Employee - Anonymous Employee in Center Valley, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Dun & Bradstreet full-time (More than 10 years)

    Pros

    I enjoyed my co-worker's

    Cons

    Hours can be long, end of year especially


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