Dunkin' Donuts Reviews | Glassdoor

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Dunkin' Donuts Reviews

Updated February 18, 2018
2,208 reviews

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3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Dunkin' Donuts President John Henderson
John Henderson
569 Ratings

2,208 Employee Reviews

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Pros
  • You get all the free coffee you want if you like donuts endless amount (in 194 reviews)

  • Good fast paced see a lot of regulars everyday (in 167 reviews)

Cons
  • Minimum wage job, early mornings (in 80 reviews)

  • Long hours without a break because it is 'too busy' Is ridiculous but reality (in 67 reviews)

More Pros and Cons

  1. "relax and good exposure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Bronx, NY
    Former Employee - Cashier in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dunkin' Donuts (Less than a year)

    Pros

    good colleagues, relax and can do other things that are not related to work

    Cons

    low salary, food waste and no adventure

    Advice to Management

    dunkin donuts need to do better marketing strategies


  2. "Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts full-time

    Pros

    good stepping stone for other jobs down the line

    Cons

    not a lot of mobility

    Advice to Management

    good

  3. "Great work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dunkin' Donuts part-time

    Pros

    It's a great work atmosphere. Hands on learning and decent training and tutorials. There are lots of friendly coworkers. Free and discount food and coffee is always nice! As long as you do your job adequately there won't be any problems.

    Cons

    Parts of the store are cold and sometimes a sweater isn't enough. More hours would be nice but that comes with time.

    Advice to Management

    Keep doing what you're doing.


  4. "Informative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dunkin' Donuts full-time

    Pros

    Lots of Multitasking, many loyal customers and it was plain enjoyable in every regard.

    Cons

    Sometimes had poor management and closely paired difficult timing on the schedule leading to lack of sleep.

    Advice to Management

    Haven't been there for a while but hope managers are less erratic.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts part-time

    Pros

    I enjoy the atmosphere of working at a Dunkin.

    Cons

    Some of the managers in some branches don't care and it makes it go from amazing to awful quite fast.


  6. "Years spent at Dunkin Donuts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Distributor in Wyandotte, MI
    Former Employee - Independent Distributor in Wyandotte, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Dunkin' Donuts part-time (Less than a year)

    Pros

    I worked at Dunkin Donuts for 10 years on and off and the thing that I liked most about it was that they were always coming out with new things to put on the menu.

    Cons

    Most of the Dunkin Donuts are now combined with Baskin Robbins which is great but the problem is that together there is too many coffee drinks and customers get them confused.

    Advice to Management

    My advice to the management is to try to be more organized when ordering stock.


  7. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Forty Fort, PA
    Former Employee - Shift Leader in Forty Fort, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dunkin' Donuts full-time (More than a year)

    Pros

    Make great relationships with regular customers, fun events, good training, great coworkers, felt like family

    Cons

    Low pay, managers & owners rude majority of the time

    Advice to Management

    Treat your employees with more respect, even though most are teenagers, they are more capable than you think.

  8. Helpful (1)

    "Great nisneinsidnwidheisne"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Donuts full-time

    Pros

    Great atmosphere is all here

    Cons

    Just so fast passes something to get use to

    Advice to Management

    Make everyone a priority in general


  9. "Porter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter
    Former Employee - Porter
    Recommends
    No opinion of CEO

    I worked at Dunkin' Donuts part-time

    Pros

    Free donuts while working and discounts when you werent

    Cons

    Low wages and management issues


  10. "Asst Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Dunkin' Donuts full-time (More than 3 years)

    Pros

    Fast pace makes the time fly while working. Tips make up for below average wages.

    Cons

    Poor hourly wage and benefits.


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