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    Dunkin' Donuts Reviews

    Updated August 13, 2018
    2,468 reviews

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    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Dunkin' Donuts President John Henderson
    John Henderson
    640 Ratings

    2,468 Employee Reviews

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    Pros

    • "ALSO free coffee is always a perk" (in 210 reviews)

    • "Excellent ambiance, fast paced, skills development" (in 177 reviews)

    Cons

    • "Labor budget will only allow to pay workers minimum wage so it’s a revolving door" (in 83 reviews)

    • "Long hours are a must and it’s has pressure to keep proforming or you could loss your jov" (in 73 reviews)

    More Pros and Cons

    1. "Shift supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Stay At Home Dad in Newfield, NY
      Former Employee - Stay At Home Dad in Newfield, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Dunkin' Donuts full-time (More than a year)

      Pros

      Meeting new people and being a hard worker

      Cons

      Having to cover for everyone

      Advice to Management

      I am a hard worker and i get the job done

    2. "Lackluster"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Shift Leader in Scranton, PA
      Former Employee - Shift Leader in Scranton, PA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Dunkin' Donuts full-time (More than a year)

      Pros

      Kind coworkers, fast paced. You can make it fun if you have people skills

      Cons

      Terrible regional manger, higher ups are full of drama, owner has a serious wizard of oz complex

      Advice to Management

      Quit before you all lose your minds with each other

      3. Join the Dunkin' Donuts team
      See Our Latest Jobs

    3. "Crewman"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Dunkin' Donuts part-time

      Pros

      Good people, decent job, quick paced.

      Cons

      Nothing really unless you aren't good at being fast paced.

    4. "Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      I have been working at Dunkin' Donuts part-time

      Pros

      Free coffee and doughnuts. Work is easy.

      Cons

      Low pay. Not great benefits

    5. "Cashier"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Dunkin' Donuts part-time

      Pros

      Good training schedules
      Coffee is delicious

      Cons

      Shift changes were to sudden
      Manager too leniant

    6. "Alot of work for what they pay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Shift Leader in Northport, NY
      Current Employee - Shift Leader in Northport, NY
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Dunkin' Donuts full-time (Less than a year)

      Pros

      Good for students who are looking for a job.

      Cons

      The hourly rate is not worth the work.

    7. "It was what you would expect"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at Dunkin' Donuts part-time

      Pros

      Working overnight I only had to split tips with one other person.

      Cons

      The overnight shift was tiring as usual.

    8. "barista"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Cashier/Barista in Glenview, IL
      Former Employee - Cashier/Barista in Glenview, IL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Dunkin' Donuts part-time (Less than a year)

      Pros

      flexible scheduling and nice customers

      Cons

      coworkers were not held accountable to show up to shifts on time making me continually late for class, no management, no consistancy

      Advice to Management

      be consistent, hold workers accountable

    9. "Okay company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Dunkin Donuts Crew Member in Bangor, ME
      Current Employee - Dunkin Donuts Crew Member in Bangor, ME
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Dunkin' Donuts (Less than a year)

      Pros

      fast paced and easy work

      Cons

      stress due to drive thru times, poor management and hours

      Advice to Management

      be fair about hours and listen to your employees

    10. "shift manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Accounting Clerk in Baltimore, MD
      Former Employee - Accounting Clerk in Baltimore, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Dunkin' Donuts full-time (More than 3 years)

      Pros

      Hard working group of people who also know how to enjoy life. It helps very good way to perform the team work

      Cons

      There is a bit of drama when you know the folks you work with really well. working in a group is excellent.

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