Dunkin' Donuts 1,653 Reviews | Glassdoor

Dunkin' Donuts Reviews

Updated February 23, 2017
1,653 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Dunkin' Donuts President John Henderson
John Henderson
423 Ratings

1,653 Employee Reviews

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Pros
  • 90% great co-workers, promotions, free coffee, good pay (in 142 reviews)

  • Very fast paced and hard work required so will learn multitasking (in 121 reviews)

Cons
  • Salary was minimum wage when I worked there (in 69 reviews)

  • Long hours and the phone never stops (in 45 reviews)

More Pros and Cons

  1. "I love it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Cross Creek, FL
    Current Employee - Cashier in Cross Creek, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dunkin' Donuts part-time (Less than a year)

    Pros

    Eat on the job, learn how to fill donuts, flavor coffee correctly. Perfect the art of eye candy with colors and designs on donuts.

    Cons

    Pay is good for extra income not for long term, career oriented. If you want to be manager or franchise owner it is worth the learning process. Business minded people who want to excel at production and sales this is perfect!!

    Advice to Management

    Make a football donut for football Sundays, to be sold until super bowl and that Sunday the donuts are 50% off until sold out. Preorder for Sunday orders as well.


  2. "Great Perks!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts part-time

    Pros

    Great atmosphere, everyone worked hard and supported each other.

    Cons

    The coffee was a little watery..


  3. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts full-time

    Pros

    Good fast paced see a lot of regulars everyday

    Cons

    Fast paced a lot of cleaning too


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great food!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good people to work with and benefits and tips they work with you to help you have a flexible schedule

    Cons

    The pay is pretty average and have to get trained to do every area of the job such as cashier making drinks cleaning


  6. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dunkin' Donuts full-time (More than a year)

    Pros

    If you want to work part time.

    Cons

    to much work load when other employees don't show up.


  7. "great manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Dunkin' Donuts full-time

    Pros

    free food and good hours

    Cons

    morning shifts and cheap owners


  8. Helpful (1)

    "Crew member and Baker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Crew Member in Winslow, ME
    Current Employee - Part Time Crew Member in Winslow, ME
    Recommends
    Positive Outlook

    I have been working at Dunkin' Donuts part-time (More than a year)

    Pros

    Manager and assistant manager very friendly and great to work for. Co workers friendly.

    Cons

    Not getting enough hours. As low as 17.5 to 18 hours and lots of hours cut to all employees

    Advice to Management

    Scheduled more hours for harder working people who are 100 attendance and reliable and never late. There should never be inappropriate load or sex talks at work. It's unprofessional.


  9. Helpful (1)

    "It is what it is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Dunkin' Donuts part-time

    Pros

    Solid part time work, ease of hire other locations

    Cons

    Working a counter is tough

    Advice to Management

    Raises = retention


  10. "coffee heat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts part-time

    Pros

    the best coffee on the green earth - it is really hot, heated to 185 degrees thus extending the brewing process, amazing

    Cons

    they could have faster service too


  11. "Decent summer job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Dunkin' Donuts part-time

    Pros

    Flexible hours, fun co-workers, free food

    Cons

    Always on your feet, need to look busy



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