Dunkin' Donuts Reviews
Updated May 12, 2021
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"Fun easy decent pay free coffee" (in 352 reviews)
"Free food self management great way to make good money during the summer" (in 292 reviews)
"Rude customers that are dismissive or attack you" (in 136 reviews)
"No paid time off , long hours working" (in 132 reviews)
Ratings by Demographics
This rating reflects the overall rating of Dunkin' Donuts and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Pros
it was a great experience
Cons
They had really bad team work ethics
- Former Employee, less than 1 year★★★★★
Pros
Great starting job for experience. Asking the manager for more hours will get you more hours, so ask and ask!
Cons
Pay is not that high, and competitors mean fewer hours = less total pay. If you are quiet and don't like to ask others, then this might not be the job since you first have to know a lot to work at Dunkin' donuts. It's not a bad place to work, but depending on what part you apply for, you will need to quickly catch onto the drift.
Continue reading - Former Employee, less than 1 year★★★★★
I recommend working for Dunkin' but do it temporarily or part-time
RecommendCEO ApprovalBusiness OutlookPros
You get to meet new people, and pay is okay, depending on how long you work, and you get free drinks and donuts as an employee.
Cons
Customers are always the problem
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Free iced coffee is delicious.
Cons
Management does not exist at this job! You will work hours that you will not get paid for. I was not given a way to clock in for the first 3 weeks of employment. Then when I was allowed to clock in, payroll managers went into the system and manually reduced my pay to a number of hours they chose at random. Because there are never any supervisors available, I had no way of even letting anyone know that my check was short and no way of getting the pay I was owed. This happened not once but TWICE in a two-week timeframe!! Also, they do not perform background checks and you might find yourself working side by side with convicted sex offenders. They show favoritism to local employees who claim to work more hours than they have while completely ignoring the word of employees who actually show up to work. If you want to get a paycheck, DO NOT WORK HERE!!!
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good Co-workers, decent pay, simple jobs that are enjoyable.
Cons
Early morning shift, need to work and clean at same time with sometimes understaffed shifts.
- Former Employee, more than 1 year★★★★★
Pros
I was able to pick up shifts even as a manager and could go well over my schedule 47 hours.
Cons
Bad management training for young/ first time workers.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Get to meet new people and make coffee
Cons
Pay is relatively low, but it's fast food after all
- Current Employee, less than 1 year★★★★★
Pros
Free donuts, and it runs smoothly when everyone works together. You also get to know your regulars and the people who come in. Lovely manager
Cons
Chronically understaffed and it was impossible when everyone is teenagers and the boss isn't, there or even when everyone doesn't know what they are doing. I was not taught many recipes and just had to guess or was told different things everytime
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Family oriented and give you the tools to be successful
Cons
Sometimes it gets really busy
- Current Employee, less than 1 year★★★★★
Pros
Love the job. Great intro to learning how to make drinks, learn how to multitask, and succeed as a barista.
Cons
Leadership, here specifically, sucks. Schedule comes out way later than 2 weeks before, there’s no respect from superiors & almost constant yelling. The job will work you to the bone and then some.
Continue reading
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