Duquesne Light Reviews | Glassdoor

Duquesne Light Reviews

Updated May 12, 2017
30 reviews

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3.0
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Richard (Rich) Riazzi
16 Ratings

30 Employee Reviews

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  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Associate in Charlotte, NC
    Current Employee - IT Associate in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duquesne Light (Less than a year)

    Pros

    Great team members and helpful management

    Cons

    Not much to enter here


  2. Helpful (1)

    "Very disjointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Duquesne Light full-time

    Pros

    Sorry. I am having a hard time with this.

    Cons

    Managers are not permitted to lead their departments and make decisions.

  3. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Duquesne Light full-time

    Pros

    Good Pay and benefits available

    Cons

    Outdated systems. Poor Leadership lack of vision

    Advice to Management

    New leadership with experience is needed.


  4. Helpful (1)

    "DLC- Working to Improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duquesne Light full-time (More than a year)

    Pros

    Coworkers are supportive and extremely hardworking.

    Cons

    Lots of internal politics among directors and above (mainly at 411 Seventh Ave.), leading to chaos throughout the organization

    Advice to Management

    HR is working to improve the situation. Continue to listen to your employees. Take note of directors grandstanding prolonging meetings for no one's benefit.


  5. "Good Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duquesne Light full-time

    Pros

    Nice Pay for everyone there

    Cons

    Technology can be a pain point


  6. Helpful (4)

    "Nice place to work, but this is a utility not a business."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    As long as you put 40 hours in, there is flex time which works if you need to leave early.

    There are a lot of nice people that work here. Unfortunately, most of these people are not in upper management.

    Cons

    Good ole boys club is very noticeable

    Advancement not based on skill due to the point above


  7. Helpful (4)

    "Old-school mentality with ZERO culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Duquesne Light full-time

    Pros

    The pay is good and they are trying to make positive changes. Probably one of the safer bets for longer term job security. A number of new employees have recently joined the company, but I don't imagine they will stick around very long if some changes are not made.

    Cons

    Technology is dated and the company is not very progressive. Management is very top/down and not very open to collaboration. Your time is managed and can be micromanaged. Some directors, not all, are too focused on minor details and are not looking at the big picture. They promote heavily from within which is both a pro and a con. A number of people in positions due to seniority and less to do with skills and abilities.

    Advice to Management

    Look at your directors and evaluate if they are concentrating on value-added issues. Upgrade your software and give your employees tools to do their jobs effectively. Hold people accountable and provide career training to your employees.

  8. "On the Up and Up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Duquesne Light full-time

    Pros

    Lots of hiring and raises the past year. Management willing to spend money and do things right. Big focus on safety.

    Cons

    Big organization, so lots and lots of managers. Decision making can be slow at times. Still some 35+ year employees who are fossils.

    Advice to Management

    Carry on spending money and hiring new employees. Good work updating the workforce. Work on HRs speed.


  9. Helpful (2)

    "Puts Employees at Risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Pittsburgh, PA
    Former Employee - Supervisor in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Duquesne Light (Less than a year)

    Pros

    Wages above electric utility industry average

    Cons

    Willingly puts employee safety at risk
    Management refuse to meet OSHA requirements
    Management rejects Continuous Improvement
    Directors are unqualified
    Manipulates info to PUC
    Unethical practices
    Poor culture

    Advice to Management

    Re-evaluate the Directors obtained from competitor. They are not qualified, unsafe, and non-compliant.


  10. Helpful (3)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Good pay and benefits. People are friendly and helpful Lots of areas of opportunity for the right person. Try to promote from within.

    Cons

    Occasional unfriendly, frustrated customers try to ruin your day or mood.Lots of overtime in summer.

    Advice to Management

    Keep doing what you are doing. We will get to the number one utility company in Pennsylvania soon. Starting with great reviews from employees.


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