Durham School Services Reviews | Glassdoor

Durham School Services Reviews

Updated July 18, 2017
203 reviews

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3.0
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David Duke
60 Ratings

203 Employee Reviews

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Pros
  • Pay is great for a student working part time (in 15 reviews)

  • Gives the ability to bring kids to work with a decent hourly wage (in 6 reviews)

Cons
  • Durham is the lowest paid company in the city and has no room for advancement (in 5 reviews)

  • Few hours to work (part time job) good for retired people (in 7 reviews)

More Pros and Cons

  1. "Durham"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Durham School Services full-time

    Pros

    depending on the position you are looking for this could be a positive and long term job you are looking for

    Cons

    the work place is going through a big reorg and they are in a difficult point in the company right now.


  2. "Office Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Durham School Services full-time

    Pros

    Flexible schedule, good work experience, paid holidays

    Cons

    Poor upper management, pay increase is based on contract vs performance, long hours, often performing duties outside of job scope due to lack of staff

    Advice to Management

    Hire more people and pay them fairly!

  3. "Bus Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in McKinney, TX
    Current Employee - Bus Driver in McKinney, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Durham School Services part-time (More than a year)

    Pros

    New "ish" equipment, some quality people

    Cons

    Management very unprofessional, pay not commiserate to years of service and abilities, equipment not maintained well, favorites get what they want others get leftovers

    Advice to Management

    Appreciate your good employees more , go by seniority, be more proactive less condescending


  4. "Very fair company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is great and you have the opportunity to earn more

    Cons

    Its only a parttime job


  5. "Bus driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Management tends to be nice

    Cons

    Backstabbing gossiping employees. Micromanagement from corporate. Buses break down constantly


  6. "A+ company gone to FAILURE - broken promises, junk buses and failed contracts - AVOID AT ALL COSTS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Durham School Services full-time (More than 5 years)

    Pros

    Do whatever you want! Local and area management and HR are bottom dollar employees for industry standards and their own behavior is beneath the bottom of professional! So much for a pro and so dangerous for their passengers.

    Cons

    Area management and GMs are Mentally abusive to employees and customers; wages are comparatively low for industry standards; safety and employee retention are not a priority. Benefits are very costly to employees with little to no benefit. Equipment maintenance is low rate - check your local operation's safety inspection ratings, If they have more than 9% out of service/inspection failures, do NOT drive their vehicles and do NOT allow your children to ride them, it is not safe nor healthy along with the stress and anxiety they cause you.

    Advice to Management

    Management- if you don't know school busing, learn school busing, quit trying to reinvent the wheel or get out of the business! If you know school busing, develop a kind, caring and supportive environment for your CSC - make sure that safety is a priority and the customer is important to your entire CSC! Clean your buses and your buildings, dress up and act professional. CEO, you need to take a hard look at your area management, HR Management and how these people make your company look and perform, your share holders are taking a huge hit this year because of the behaviors and inexperience of these people. (Why don't you yourself reach out to some of your recent former customers and ask them what their perception and experience was). Start developing the talent in the school bus industry and AGAIN, stop the ones you have from trying to reinvent the wheel! Use TALENTED AND SKILLED SCHOOL BUS PEOPLE in the SCHOOL BUS BUSINESS, develop them, train them, educate them, and give them opportunity to contribute and win. The big initiative of bringing together other industries has proven to be an utter failure, just like centralizing dispatch and support services but worse because now you've lost a significant amount of business and suffered some tragedies. Embrace the school bus talent and quit allowing the area management and local management drive away that skill and talent and get back to the goal - get them to school and home safely, every day, every time, almost like it used to be years ago.


  7. "Take the good with the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Durham School Services (Less than a year)

    Pros

    The people are fairly decent. At our facility, we get lunch catered often.

    Cons

    Your job security is often based upon whether or not the school district you serve chooses to renew your contract for bus services. If the district does not, you might be looking for a new job, if there is nowhere else for you to go within the organization...

    Advice to Management

    Communication is key! Not everything is a best-kept secret. Keep your staff "in the loop".

  8. "School Bus Driver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Durham School Services part-time

    Pros

    Daytime work hours , Camaraderie among co-workers

    Cons

    Low pay , not enough opportunity for overtime

    Advice to Management

    Increase pay rate


  9. "driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Durham School Services part-time

    Pros

    you must work and decide yourself.

    Cons

    you must judge for yourself

    Advice to Management

    n/a


  10. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - School Bus Driver in Huntsville, AL
    Current Employee - School Bus Driver in Huntsville, AL
    Recommends
    Positive Outlook

    I have been working at Durham School Services part-time (More than a year)

    Pros

    Gives the ability to bring kids to work with a decent hourly wage

    Cons

    Only part time and sometimes have to drive multiple routes on short notice

    Advice to Management

    Scheduljng multiple routes to drivers as a normal schedule will increase hours and cut down on confusion when other drivers are absent.


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