Duty Free Americas Reviews | Glassdoor

Duty Free Americas Reviews

Updated June 19, 2017
65 reviews

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2.0
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Jerome Falic
33 Ratings

65 Employee Reviews

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Pros
  • You get a lot of experience dealing with every facet of retail sales (in 3 reviews)

  • Company gave me an option to work fulltime or part time (in 3 reviews)

Cons
  • THERE ARE NO RAISES OR INCENTIVES EVER FOR NO ONE (in 6 reviews)

  • Upper Management can be vindictive and borderline racist to certain groups (in 6 reviews)

More Pros and Cons

  1. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Administrator in Decatur, GA
    Current Employee - Human Resources Administrator in Decatur, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duty Free Americas (More than a year)

    Pros

    flexible schedules, nice group of people to work with

    Cons

    I dont have any cons

    Advice to Management

    Nice company to work for.


  2. "A Pleasant Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Duty Free Americas full-time (More than a year)

    Pros

    High paced, great customers, purchasing experience, vacation/insurance benefits,

    Cons

    too many inventories, late night flights sometimes overnight, ,

    Advice to Management

    consider repaying unplanned late nights with time off or compensation

  3. "Danger"

    StarStarStarStarStar
    Former Employee - Sales Associate/Warehouse Associate in Salt Lake City, UT
    Former Employee - Sales Associate/Warehouse Associate in Salt Lake City, UT

    I worked at Duty Free Americas (Less than a year)

    Pros

    Great team, clean stroe, nice but stressed customers

    Cons

    Stressful environment, stressed out customers.

    Advice to Management

    Get in with management.


  4. "sale associate"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Recommends
    Approves of CEO

    I worked at Duty Free Americas (Less than a year)

    Pros

    nice working environment, meeting new people

    Cons

    long hour standing and down time


  5. "Seller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seller in Palm Beach Farms, FL
    Former Employee - Seller in Palm Beach Farms, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duty Free Americas full-time

    Pros

    Work at duty free americas was a wonderful experience because it allowed me to acquire a lot of experience and enrich my knowledge regarding the sale and way of dealing with customers .

    Cons

    The downsides is resided in schedules. because oftentimes we could plan nothing to share the work. there was a scheduling problem in the administration. but apart from that the work was fabulous

    Advice to Management

    I would advise the manager to hire me because I'm a model employee , practical, thoughtful, easier to identify the problems and find appropriate solutions and profitables


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duty Free Americas part-time

    Pros

    Flexible work schedules, Friendly staff.

    Cons

    They offer Low hourly wages


  7. Helpful (2)

    "Duty Free Americas"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Buffalo, NY
    Former Employee - Supervisor in Buffalo, NY

    Pros

    You get a lot of experience dealing with every facet of retail sales. And the discount isn't bad either. 25%!

    Cons

    You pretty much have to work every holiday - canadian and american.

    Advice to Management

    You should be a little bit more considerate of your employees.

  8. Helpful (2)

    "DFA was awesome...now not so great to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Supervisor in Buffalo, NY
    Former Employee - Store Supervisor in Buffalo, NY
    Recommends
    Disapproves of CEO

    Pros

    You meet interesting people. The tasks are very easy that they ask of you.

    Cons

    I worked there 3 years and got canned for "cell phone" use. The one I worked at was very shady and was run poorly. From what I hear they have cut everything that was once good about that place. They cut hours, pay, bonuses, tuition reimbursement, employee christmas party, everything.

    Advice to Management

    The company was strong when they had good leaders as managers. Ones that have good communication as well. They should go back to the approach they used to have with the bonuses and promoting from within the company...but it doesnt look like they will be doing that. The company had a lot going for them and was a great place to work for...i cant say that anymore.


  9. "Good place to work with abysmal pay and almost overwhelming workload"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Helpdesk Support Engineer in Hollywood, FL
    Former Employee - Helpdesk Support Engineer in Hollywood, FL
    No opinion of CEO

    Pros

    The people I worked with were friendly,and the environment was great. While sometimes our workload was too much, working with people that you are friendly helps alot.

    Cons

    The pay was extremely low for the work performed. The lower paid employees would have to be on-call and get woken up at odd hours of the night and morning for one week a month, which almost destroyed the entire experience. There is no bonus for being on-call, and you would never get to come in late because you stayed up 4 hours the night before taking calls.

    Advice to Management

    Being on-call is a horrendous experience, especially because you cannot make a mistake without it causing endless hours of work, so there should be some motivation in taking the calls, for example extra pay, or extra time off. It Almost soured by entire experience with Duty Free Americas.


  10. Helpful (1)

    "Always busy."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hollywood, FL
    Current Employee - Anonymous Employee in Hollywood, FL
    No opinion of CEO

    Pros

    Has stores in airports and throughout US boarders

    Cons

    Salary is not to par compared to same market


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