Dyn "management team" Reviews | Glassdoor

Dyn Employee Reviews about "management team"

Updated Nov 18, 2016

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3.1
48%
Recommend to a Friend
75%
Approve of CEO
Dyn CEO Colin Doherty
Colin Doherty
7 Ratings
Pros
  • "great people, paid gym membership, 401k up to 4% match, unlimited PTO free lunch on Tuesdays, phenomenal commute(in 17 reviews)

  • "Excellent employees and great benefits(in 13 reviews)

Cons
  • "Decisions seem to be siloed a bit in upper management(in 8 reviews)

  • "There's a high level of office politicking and in-fighting from a directionless mid-management team(in 5 reviews)

More Pros and Cons

Reviews about "management team"

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  1. Helpful (14)

    "An honest review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dyn full-time

    Pros

    Insurance is mostly paid for although I see that going away, deductible reimbursement, free sandwiches on Tuesdays, and there are some very smart/amazing people that still work there.

    Cons

    Unfortunately, those very smart/amazing people are not part of the disgraceful management team. Dyn used to be a great place to be. The tech was innovative, the leadership was "work hard/play hard", and they actually cared about their employees. However, over the last few years, an unknown person who took over majority stake decided to cut out those who ACTUALLY cared and made Dyn a great place.... And hired his buddies who have zero qualifications to run a business. And that quickly showed, because look where the place is now. Old tech with no innovation whatsoever, awful support, and the worst part of it all.. ZERO respect for their employees. They'll get you to join because they offer a cool office with a slide and beer (that they actually throw a lock on until after business hours), but you'll quickly see it's a dark place where you feel just awful every time you walk in the door. Marketing is a horrific joke of a crew. The "leadership" there never even worked in Marketing before, and somehow they just allow him to keep lying to everyone's face. FYI Marketing leadership: No one even listens to you anymore. SOPs is run by a mix of people that have never worked in the industry (let alone Sales), and young kids who actually do all of the grunt work for an extremely low paycheck. Guys: you can make SO MUCH more elsewhere. Without the abuse. And with a leader who actually knows what they're doing; not just hiding in an office scrolling through Instagram and pretending to work. Sales is a disaster and the management has no clue how to sell DNS, especially to a technical buyer. They grossly underpay, and God forbid you speak up and call out the BS because they will do whatever they can to slowly kick you out the door. They see those people as a threat and worry about exposure for who they really are. They either wear rose-colored glasses and truly are that ignorant, or... They are only there to ensure they get their big check when the company is finally acquired. They do not care about anyone besides themselves. After this has ended, they'll all slither away together in their group to the next place and do it all over again. HR: Instead of posting these fake 5-star reviews, which are laughable because of how OBVIOUS they are, maybe you should actually do your job and help protect the people who keep Dyn (barely) running. Instead, you meet with the management behind closed doors and push people out who try and make a difference for the better. Shame on you.

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    Dyn2016-11-18
  2. Helpful (11)

    "More Churn than Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dyn full-time

    Pros

    Nice work environment. Easy commute for those living near Manchester, NH. On-site cafe for breakfast / lunch. IT offers both Mac and PCs. Benefits package good compared to similar companies (but salary lower). If you're willing to ignore the cons below and and are okay with maybe a 1-2 years at Dyn, it's not a bad place to go to get experience.

    Cons

    Dyn has gotten a reputation over the past couple of years as a "burn and churn" company with bad employee morale thanks to regular, on-going "stealth" lay-offs in literally all departments and dismal management communications about why people have left the company, if fact there's zero communication from management about almost anything except claiming how well Dyn is doing. Some on the senior leadership team have side interests and actual businesses distracting them from their Dyn responsibilities. There's a high level of office politicking and in-fighting from a directionless mid-management team. Warning: bring any of this up in your Dyn interview and I'll guarantee that it will be denied ... and you won't be hired either.

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    Dyn2016-01-18
  3. Helpful (4)

    "Depends on your middle management and your project"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Manchester, NH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dyn full-time for more than 3 years

    Pros

    CEO is genuinely a great person Coworkers are smart and really care about their work If you are responsible about your projects and PTO, you can have a pretty good work/life balance Benefits are great As an engineer, you get to rethink and reengineer older systems. Opportunity to work on projects with huge scale at a "smaller" company

    Cons

    Oppressive process creep over the last year has started the exodus of self-motivated and independent engineers Although most of the management team are good people, a lack of clear communication has created unrealistic expectations on some of the teams The increase in process has not translated into better communication between organizations. Each org does "their" job, but when communications break down and goals aren't achieved, the wrong people are sometimes held responsible. As an engineer, you get to reengineer older systems. This is also listed under "Pros", but sometimes the climb can be pretty steep and unfulfilling. There is a big push towards some sort of IPO or buyout, but no clear explanation of how this would benefit employees, since the recently bestowed equity is a joke. Worst of all, politics is starting to creep in, with all the associated maneuvering and creepiness. Upper management should make it clear that this will not be tolerated from anybody at any level.

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    Dyn2014-12-29
  4. Helpful (19)

    "Entry Level Company – Not Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Not In Sales 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Dyn full-time for more than a year

    Pros

    Jeremy is a good CEO. I'm not sure if he knows how his employees are treated, but he’s a very nice person.

    Cons

    Someone I used to work with wrote a review and it was eventually read by management at Dyn. The review made sense to a lot of the sales team because a lot of them feel the same way as what was written in the review. The upper-management team is young, arrogant and sometimes rude. They're ideal employee is 22-29, who they can pay below average salaries, pay them below average commissions, but excite them with a “cool” office and wearing t-shirts to work. To be clear, it’s not the culture that creates these issues, it’s the arrogance of upper management. Instead of just accepting the fact that this web site is here for employees to anonymously share insight about the company, one of the upper managers took it personal and sent emails basically reprimanding the employees and saying that writing the review was a “cop out”. He turned that review into a chance to blame the employees for not doing their jobs, and that’s why that person wrote it and why they are frustrated. I wasn't in sales, but I heard a lot about how they were treated and it doesn't seem fair. He went on to say “one more thing... and yes this "expletive" me off…the words in the post from glassdoor.com wasn't what "expletive" me off. "Expletive" rolls uphill and I've got thick skin after building this org from scratch for 5 years (and climbing the proverbial career ladder before that). I've been in every single one of your shoes in my career. It was that someone would feel the need to go to a public and anonymous feedback forum….especially in sales, when success is controlled by numero uno, I just thought it was a cop out and against what we stand for at Dyn…that has now changed, oh, and do your "expletive" job and sell!!!!!!”

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    Dyn2013-09-01
  5. Helpful (18)

    "Not As Wonderful as it Seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Dyn full-time for more than a year

    Pros

    Dyn is a good company and the CEO, Jeremy, has great vision and drive. Jeremy believes in his company and the people who work hard for him each day. There is a very generous work - life balance. They do a lot of community work and partnerships for charity.

    Cons

    Unfortunately, the team directly under Jeremy seems to be more focused on their long-term success and how to achieve their personal financial goals of eventual buy-out out IPO, than they are with any of the folks who work very hard every day to achieve their personal goals, which are ultimately helping Dyn grow and succeed. Dyn is a growing company and one would expect growing pains. Dyn’s upper management claims to be “transparent” in their decision making process, however, more and more often decisions are made with no explanation of why or who determined the change was necessary. We didn’t ask for transparency, they offered it, but they aren’t as transparent or even willing to share information as they think they are. More importantly, most of the major decisions that have been made in the past 6 months have had a direct negative impact on employee productivity or compensation, resulting in lower morale and less belief that our success is of any importance to upper management. For example; with compensation, a new comp plan was rolled out at the beginning of the year, and our commissions were reduced. Lowering individual commission 1% doesn’t sound like much, but when you multiply that by over 45+ sales folks, that’s hundreds of thousands of dollars that Dyn is now keeping and not paying out to those how earned it. It should also be noted that their compensation structure is far below industry standards to begin with, both in salary and commissions. With the lower commission, they created “accelerators” for those who performed well and achieved ‘above average’ sales. These “accelerators” are like Vegas house odds because odds are in Dyn’s favor that you won’t actually achieve all the qualifiers they put in place and they won’t have to pay the higher commission. Furthermore, it’s only been 6 months and they just announced they’ll be reducing the percentage paid if you did actually hit those accelerators. Regarding technology; it’s been a very sore subject internally, but instead of using Outlook as our internal email, Dyn used something called Zimbra, which was antiquated, clumsy and didn’t integrate well with SalesForce. Recognizing there may be a need for a change, the company migrated to Gmail. A lot of us use Gmail for personal email, and quite honestly, that’s all it is good for. Gmail is not a professional email service and doesn’t integrate at all with SalesForce, forcing us to use plug-ins and add-on software, which also hasn’t worked very well. Dyn has spent more money in internal support and add-on software to integrate email platforms with SalesForce than if they just used the most common, professional, email software available on the market – Outlook. However, they feel the move made it easier to ‘collaborate’ between departments and chat, and video conference….but we already had those services available with other software they had invested in Dyn has hired a few high-level professionals to help the company grow. Unfortunately, upper-management is young and they only have their experiences with Dyn and often feel they are the best at what they do. We have hired and fired these high-level professionals within months and we are told as a company that they were not a “good cultural fit” for Dyn. To the employees, it seems like if a business professional comes to Dyn with a solid foundation of business knowledge, and starts to understand how many problems there are with our systems and lack of processes between all departments, and then tries to help our upper-management team…..our upper-management team is either ego-driven to believe they have done everything right and this person, clearly with more experience, is wrong… or they are just too embarrassed to admit they did their job poorly up to this point and getting rid of the person is easier than making all the drastic changes that desperately need to be made internally.

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    Dyn2013-07-13
Found 5 reviews
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