E.A. Renfroe & Company Reviews | Glassdoor

E.A. Renfroe & Company Reviews

Updated January 24, 2018
37 reviews

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3.5
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Eugene A. Renfroe
20 Ratings

37 Employee Reviews

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Pros
  • Good pay, independance, freedom, time off (in 7 reviews)

  • On site managers are great, helpful and mostly caring of your needs (in 4 reviews)

Cons
  • Never rewarded for the hard and demanding work required and long hours (in 4 reviews)

  • They bring in temporary help and make them think they will hire them and then release them with no notice at all (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Claims Examiner"

    StarStarStarStarStar
    Former Employee - Insurance Adjuster/Claims Examiner in Tampa, FL
    Former Employee - Insurance Adjuster/Claims Examiner in Tampa, FL

    I worked at E.A. Renfroe & Company part-time (Less than a year)

    Pros

    I went on my first deployment during Hurricane Harvey and then Hurricane Irma

    Cons

    I enjoyed being out in the field, but rather do inside claim examiner.

    Advice to Management

    I have 2 certificates for Basic scoping and xactimate 28 . I have Adjuster license in several States already. I was deployed with AE Renfroe during Hurricane Irma. I worked for them from 9/25/17 to 12/10/17.

    E.A. Renfroe & Company Response

    Mar 7, 2018 – Marketing & Event Coordinator

    First of all, THANK YOU for working this past hurricane season! We appreciate your service. We are glad to hear you are adding certifications and licenses. There are plenty of indoor positions that... More


  2. Helpful (1)

    "Independent Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Adjuster
    Current Employee - Independent Adjuster
    Recommends
    Approves of CEO

    I have been working at E.A. Renfroe & Company (More than a year)

    Pros

    Offers multiple training programs. Great Managers willing to help you. If you like the availability to change you location this is an ideal employer.

    Cons

    Most of the work is short and temporary.

    E.A. Renfroe & Company Response

    Mar 7, 2018 – Marketing & Event Coordinator

    Thank you so much for taking the time to leave a review. We are so happy to hear that you have taken advantage of our great training programs and helpful managers! You are totally right; most... More

  3. "independent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor in Birmingham, AL
    Former Employee - Independent Contractor in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E.A. Renfroe & Company full-time (More than a year)

    Pros

    very adjuster friendly and hands on with new employees

    Cons

    not many cons they justy have a lot of people on their roster

    Advice to Management

    keep doing a good job

    E.A. Renfroe & Company Response

    Mar 7, 2018 – Marketing & Event Coordinator

    Thank you for your positive feedback!


  4. Helpful (1)

    "CAT Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cat Adjuster
    Current Employee - Cat Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E.A. Renfroe & Company full-time (Less than a year)

    Pros

    Great Pay, good training. Those that have bad things to say about this company probably were just not good adjusters and could not cut it in the end. If you work hard it will pay off. Most people do not understand the life of an IA so they do not like the job, This is my first deployment and I have learned so much. I will work for this company as long as they will have me.

    Cons

    No paid time off. If you are out you don't get paid, even if the company is closed

    Advice to Management

    Offer paid days off during the holiday season

    E.A. Renfroe & Company Response

    Mar 7, 2018 – Marketing & Event Coordinator

    Thank you for your feedback and kind words about our training programs! We hope you had a successful start to your adjusting career and hope you continue to choose RENFROE for future deployments.


  5. "Run far away and never look back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at E.A. Renfroe & Company full-time (Less than a year)

    Pros

    Hmmm... Can't think of any

    Cons

    Let me start off by saying I wasn't going to post a review of my horrendous experience; however, seeing the "responses" from Renfroe on other's postings, I felt the need considering everything they are stating is false and just trying to save themselves from looking terrible. Work is endless. Never rewarded for the hard and demanding work required and long hours. Pay SUCKS. Management is poor and they certainly play favorites. If you're on their good side, count your blessings. They are not understanding of anything comes up in your personal life. They see it as your family and personal life comes second to work. Can't plan anything during hurricane season because they won't approve any PTO until 24 hours in advance. I could go on and on about how miserable I was at this place. At this time, all I have left to say is stay FAR AWAY! I promise having no job is better than this one. I know I'll get a response saying they treat all employees fair and blah, blah, blah but those are just words. I worked there long enough to know this wasn't the case. I hope this company fails.

    Advice to Management

    Pay better, show ALL employees respect, understand people do have things more important than work, .... should I go on?

    E.A. Renfroe & Company Response

    Sep 27, 2017 – Director, HR

    We are sorry you did not enjoy your experience at RENFROE. Hurricane season has been exceptionally busy this year, and as we tell everyone who applies for a position with us, we will work long hours... More


  6. Helpful (1)

    "Good experience, poor quality company and industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing Coordinator in Birmingham, AL
    Former Employee - Staffing Coordinator in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at E.A. Renfroe & Company full-time (More than a year)

    Pros

    If you like overtime, there's a lot of it. Good training for furthering a career however no room for growth whatsoever. Pay is competitive with other companies which is a plus.

    Cons

    No work life balance. Expectations are set but always under-deliver. Unfair treatment of employees. Benefits might as well be inexistent as the company provides no competitive benefits.

    Advice to Management

    Keep training and being helpful but stop playing favorites.

    E.A. Renfroe & Company Response

    Sep 6, 2017 – Director, HR

    Thank you for pointing out that we offer competitive pay, good training and opportunities for overtime. We also believe that we offer very competitive insurance, paid time off and other benefits... More


  7. Helpful (1)

    "E A Renfro Independent Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E.A. Renfroe & Company full-time (More than a year)

    Pros

    Excellent company to work for.

    Cons

    Nothing negative to say about company

    Advice to Management

    Keep up the good work!

    E.A. Renfroe & Company Response

    Apr 24, 2017 – Director, HR

    Thank you for your feedback and for working with us. We are so happy you had a positive experience. We appreciate all that our adjusters do for us and our clients.

  8. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Dallas, TX
    Current Employee - Claims Adjuster in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay and training are great

    Cons

    I would like more consistent work

    Advice to Management

    The training I receive from Renfroe is alway superb. The only thing I would like to see is more daily claim work.

    E.A. Renfroe & Company Response

    Jan 4, 2017 – Director, HR

    Your feedback is very valuable to us so thank you for taking the time to write a review. We appreciate your kind comments about the pay and training we offer. We are very proud of our Training... More


  9. "Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good infrastructure and managent. Family friendly

    Cons

    Sometimes sporadic and communication with Human Resources is sometimes difficult


  10. Helpful (5)

    "Horrible Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits were 100% paid for a while. The stress of the job outweighed any other pros there might have been.

    Cons

    They treat long standing employees like they are a dime a dozen. They bring in outside people for management positions that were never posted for current employees to apply for. They bring in temporary help and make them think they will hire them and then release them with no notice at all. They make you work 14+ hours a day when a storm my be 12,000 miles off the coast with no promise of it hitting. You are on call 24/7 with no on-call pay. If you are one second late you will get in trouble. They make you choose the company first at all times and never work with you when you have an emergency. They constantly lead adjusters to believe they will be deployed and then lead them on for months to years and never deploy them. I would not recommend anyone to work here.

    E.A. Renfroe & Company Response

    Dec 27, 2016 – Director, HR

    Thank you for taking the time to provide us with feedback, and we regret that your work with RENFROE did not meet your expectations. As we explain to all candidates when they apply to RENFROE, the... More


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