E.A. Renfroe & Company Reviews | Glassdoor

E.A. Renfroe & Company Reviews

Updated Apr 26, 2019

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Found 40 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
70%
Approve of CEO
E.A. Renfroe & Company CEO Eugene A. Renfroe (no image)
Eugene A. Renfroe
22 Ratings
Pros
  • "Good Pay Good People and culture(in 9 reviews)

  • "Don't listen to arrogant adjusters unless they are trying to help you learn(in 9 reviews)

Cons
  • "They do not care about their employee, just there adjusters-which keeps the lights on(in 6 reviews)

  • "Long hours, but the pay is per hour so that is a good thing, jobs last anywhere from 3 to 8 weeks(in 5 reviews)

More Pros and Cons
  1. Helpful (4)

    "Independent Claims Adjuster"

    StarStarStarStarStar
    Former Employee - Independent Claims Adjuster in Tampa, FL
    Recommends
    Approves of CEO

    I worked at E.A. Renfroe & Company full-time for more than 5 years

    Pros

    I was kept busy as a desk adjuster for 6 years with this company. Be willing to learn and you will be helped. Because of my almost 6 years of back to back assignments, I have gotten a position with another company that is high paying as a permanent employee and I work from home. The long hours are how you get paid so much! Regular hourly pay is still very good! Learn and use it as a stepping stone. Stop... complaining. This is a Catastrophe company. It's different. Storm season is your bread and butter. Be ready to work and give it your all. Don't listen to arrogant adjusters unless they are trying to help you learn.

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    Cons

    I really have none. I was always helped and I looked past anyone's complaints of management. Why? Because this company kept me working and helped me learn.

    Advice to Management

    Keep up the great work.

    E.A. Renfroe & Company2019-04-26
  2. Helpful (3)

    "Claims adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claim Adjuster 

    I worked at E.A. Renfroe & Company full-time for less than a year

    Pros

    Able to work remotely from home, after a brief onsite training.

    Cons

    At times the project manager seemed to be completely clueless and confused.

    E.A. Renfroe & Company2018-08-02

    E.A. Renfroe & Company Response

    August 16, 2018Marketing & Event Coordinator

    Thank you for your review. We are glad you enjoyed working remotely. We are sorry to hear that you thought your project manager was “completely clueless”. We continually provide training opportunities for our managers so they can better support you. We encourage you to take our End ...

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  3. "Staffing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staffing Coordinator in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at E.A. Renfroe & Company full-time for less than a year

    Pros

    Building, Parking, Snacks, Walking trail around the lake, free food- only when the company works OT

    Cons

    Schedule, breaks, no communication, not organized, lack of training. They do not care about their employee, just there adjusters-which keeps the lights on. Favoritism to the permanent workers. NO FREEDOM-OUTSIDE LIFE. no benefits, nothing.

    Advice to Management

    Communicate, train your employee throughly. The first two week the employee should be learning the system, not just jumping in, and catching on.

    E.A. Renfroe & Company2018-09-13

    E.A. Renfroe & Company Response

    September 21, 2018Marketing & Event Coordinator

    We are sorry to hear that you did not enjoy your experience at RENFROE. It sounds like you were a temporary staff member assisting us during hurricane season. We are a disaster response company and hurricane season is often our busiest time. We explain to everyone who works with ...

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  4. Helpful (5)

    "Claims Examiner"

    StarStarStarStarStar
    Former Employee - Insurance Adjuster/Claims Examiner in Tampa, FL

    I worked at E.A. Renfroe & Company part-time for less than a year

    Pros

    I went on my first deployment during Hurricane Harvey and then Hurricane Irma

    Cons

    I enjoyed being out in the field, but rather do inside claim examiner.

    Advice to Management

    I have 2 certificates for Basic scoping and xactimate 28 . I have Adjuster license in several States already. I was deployed with AE Renfroe during Hurricane Irma. I worked for them from 9/25/17 to 12/10/17.

    E.A. Renfroe & Company2018-01-20

    E.A. Renfroe & Company Response

    March 7, 2018Marketing & Event Coordinator

    First of all, THANK YOU for working this past hurricane season! We appreciate your service. We are glad to hear you are adding certifications and licenses. There are plenty of indoor positions that RENFROE offers including claim examiners, claim associates, and more. Contact one of ...

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  5. Helpful (1)

    "Independent Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Independent Adjuster 
    Recommends
    Approves of CEO

    I have been working at E.A. Renfroe & Company for more than a year

    Pros

    Offers multiple training programs. Great Managers willing to help you. If you like the availability to change you location this is an ideal employer.

    Cons

    Most of the work is short and temporary.

    E.A. Renfroe & Company2018-01-25

    E.A. Renfroe & Company Response

    March 7, 2018Marketing & Event Coordinator

    Thank you so much for taking the time to leave a review. We are so happy to hear that you have taken advantage of our great training programs and helpful managers! You are totally right; most adjusting work is temporary. If you would like more deployment opportunities, we highly recommend ...

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  6. "independent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Independent Contractor in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E.A. Renfroe & Company full-time for more than a year

    Pros

    very adjuster friendly and hands on with new employees

    Cons

    not many cons they justy have a lot of people on their roster

    Advice to Management

    keep doing a good job

    E.A. Renfroe & Company2018-01-10

    E.A. Renfroe & Company Response

    March 7, 2018Marketing & Event Coordinator

    Thank you for your positive feedback!

  7. Helpful (2)

    "CAT Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cat Adjuster 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E.A. Renfroe & Company full-time for less than a year

    Pros

    Great Pay, good training. Those that have bad things to say about this company probably were just not good adjusters and could not cut it in the end. If you work hard it will pay off. Most people do not understand the life of an IA so they do not like the job, This is my first deployment and I have learned so much. I will work for this company as long as they will have me.

    Cons

    No paid time off. If you are out you don't get paid, even if the company is closed

    Advice to Management

    Offer paid days off during the holiday season

    E.A. Renfroe & Company2017-11-27

    E.A. Renfroe & Company Response

    March 7, 2018Marketing & Event Coordinator

    Thank you for your feedback and kind words about our training programs! We hope you had a successful start to your adjusting career and hope you continue to choose RENFROE for future deployments.

  8. Helpful (2)

    "Run far away and never look back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at E.A. Renfroe & Company full-time for less than a year

    Pros

    Hmmm... Can't think of any

    Cons

    Let me start off by saying I wasn't going to post a review of my horrendous experience; however, seeing the "responses" from Renfroe on other's postings, I felt the need considering everything they are stating is false and just trying to save themselves from looking terrible. Work is endless. Never rewarded for the hard and demanding work required and long hours. Pay SUCKS. Management is poor and they certainly... play favorites. If you're on their good side, count your blessings. They are not understanding of anything comes up in your personal life. They see it as your family and personal life comes second to work. Can't plan anything during hurricane season because they won't approve any PTO until 24 hours in advance. I could go on and on about how miserable I was at this place. At this time, all I have left to say is stay FAR AWAY! I promise having no job is better than this one. I know I'll get a response saying they treat all employees fair and blah, blah, blah but those are just words. I worked there long enough to know this wasn't the case. I hope this company fails.

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    Advice to Management

    Pay better, show ALL employees respect, understand people do have things more important than work, .... should I go on?

    E.A. Renfroe & Company2017-09-19

    E.A. Renfroe & Company Response

    September 27, 2017Director, HR

    We are sorry you did not enjoy your experience at RENFROE. Hurricane season has been exceptionally busy this year, and as we tell everyone who applies for a position with us, we will work long hours if a hurricane hits. Everyone who decides to work with us makes that commitment ...

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  9. Helpful (2)

    "Good experience, poor quality company and industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staffing Coordinator in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at E.A. Renfroe & Company full-time for more than a year

    Pros

    If you like overtime, there's a lot of it. Good training for furthering a career however no room for growth whatsoever. Pay is competitive with other companies which is a plus.

    Cons

    No work life balance. Expectations are set but always under-deliver. Unfair treatment of employees. Benefits might as well be inexistent as the company provides no competitive benefits.

    Advice to Management

    Keep training and being helpful but stop playing favorites.

    E.A. Renfroe & Company2017-09-04

    E.A. Renfroe & Company Response

    September 6, 2017Director, HR

    Thank you for pointing out that we offer competitive pay, good training and opportunities for overtime. We also believe that we offer very competitive insurance, paid time off and other benefits. As we explain to everyone we interview for a job with us, the nature of our industry ...

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  10. Helpful (1)

    "E A Renfro Independent Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E.A. Renfroe & Company full-time for more than a year

    Pros

    Excellent company to work for.

    Cons

    Nothing negative to say about company

    Advice to Management

    Keep up the good work!

    E.A. Renfroe & Company2017-04-21

    E.A. Renfroe & Company Response

    April 24, 2017Director, HR

    Thank you for your feedback and for working with us. We are so happy you had a positive experience. We appreciate all that our adjusters do for us and our clients.

Found 40 reviews