E.C. Barton Reviews | Glassdoor

E.C. Barton Reviews

18 reviews

Filter

Filter

Full-timePart-time

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Niel Crowson
10 Ratings

18 Employee Reviews

Sort: PopularRatingDate

  1. "Customer Service/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E.C. Barton full-time

    Pros

    Decent starting wage at $11/hr. The work isn't too bad. Home improvement supplies, tile, laminate, hardwood and ceramic tile as well as kitchen cabinets and bath vanities. Lifting is a must, sometime your stuck out back moving displays. It's a hard/hot job. No air in the summer, no heat in the winter. Good "Retail" hours.

    Cons

    No real advancement opportunity located in the local stores. May have to move to advance in the company. Hot environment in the summer Cold in the winter. Lots of heavy lifting done daily. Most of management stays up front to do Kitchen designs and window ordering as well as cash sales.


  2. "Company showing its listening."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E.C. Barton full-time (More than 5 years)

    Pros

    Monday - Friday 8:30-5:30. Saturday 8:30-3:00. Closed on Sunday. Let me say that again. Closed on Sunday. This is a retail building supply job so like any job there are challenges. Sometimes you will be short handed and sometimes you will be fully staffed. The majority of time you are fully staffed and just trying to fill one position. The pay over the last few years has gone above the normal pay for every area. Pay is hourly + a team commission. Full medical/dental/vision. Full time hours. ESOP (employee owned company) benefits are awesome. This is basically retirement that the company pays 100% of. Better than any 401k out there. ESOP does take time to get 100% vested but is well worth it. Overall good experience with this company. Career job. Not just stop off.

    Cons

    Warehouse environment. Cold in the winter. Hot in the summer. Company will supply drinks, fans, etc. just no AC or heat. Can be a tough job at times, but what job isn't.

    Advice to Management

    Keep listening. It's showing.

  3. "Do It Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E.C. Barton full-time

    Pros

    They offer a lot of training for inside sales staff. Friendly work environment.

    Cons

    Corporate office is not in touch with what is really happening in the actual stores. Although they ask for feedback, they rarely take it seriously.

    Advice to Management

    Stand behind your employees.


  4. "Hard work, low pay, 35 hr week cap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at E.C. Barton full-time (Less than a year)

    Pros

    None that I can think of.

    Cons

    Backbreaking labor, low pay, no sales commission, scheduling is changed with no notice, small crew to work with. No opportunity for advancement.

    Advice to Management

    When a prospective employee goes for an interview, it would probably be wise to have it indoors, and not out in the hot sun.


  5. Helpful (1)

    "Little Advancement opportunity for hourly employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner
    Current Employee - Partner
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at E.C. Barton (More than 3 years)

    Pros

    An employee stock optioned company with a good team environment. Good commission earnings opportunities in the right markets. Management is supportive and accommodating, for the most part.

    Cons

    Pay raises do not increase in accordance with year-to-year branch or individual sales increases, production increases, or personal performance. There seems to be no real rhyme or reason to pay raise formula. Regular communication breakdown between branch managers and partners that continues from management to middle-management to upper-management. This leads to misinformation and propaganda style hearsay. Employees on salary tend to micromanage and focus on self-promotion and doing only what keeps their stock as an employee up, or at least from falling. This leads to page after page of email dribble, uninspired pep talks, zero positive reinforcement from middle or upper management, leading to a stagnant and stifling work environment for the hourly partners who are actually on the customer service front lines; making the sales and creating the all-important satisfied return customer who keeps the whole operation afloat from the start. All of this in an "EMPLOYEE" owned company. I believe with better communication, more competitive wage and incentive packages for hourly employees; along with a little recognition the ship could be righted. However, this will not occur to management until numbers start dropping significantly enough to warrant company-wide concern: Without concern there is no want for action. The powers that be cannot see the proverbial forest for the trees.

    Advice to Management

    Start by implementing better lines of communication. An archaic chain of command can only stifle creativity and ideas. Nothing can change if nothing changes! Also, more investment in hourly paid partners can only benefit the overall bottom line. Hourly employees who can afford their respective cost of living translates to a happier employee more willing to take the extra initiative to go the extra mile with the customers that make this company sustainable in the first place. It actually boils down to simple economics once the dog-eat-dog personal gain and archaic corporate heirarchy conventions are stripped away. The company is stacked with knowledgable, loyal employees and has room for great potential. Only time will tell.


  6. "csr/forklift operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Longview, TX
    Former Employee - Anonymous Employee in Longview, TX
    Recommends
    Positive Outlook

    I worked at E.C. Barton full-time (More than 10 years)

    Pros

    good company to work for

    Cons

    retail based job duties including sales


  7. Helpful (1)

    "Long term commitment, long term rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Jonesboro, AR
    Current Employee - Salesperson in Jonesboro, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at E.C. Barton full-time (More than 10 years)

    Pros

    ESOP company (100% Employee owned)
    Competitive salaries (based on regional comparisons and experience)
    Great benefits - Wellness insurance program and over time, partners can accrue up to 5 weeks paid time off plus holidays
    Family oriented

    Cons

    Senior management can be disconnected from other company partners
    Not enough transparency
    Not enough product knowledge education

    Advice to Management

    Consider constructive information provided by partners
    Promote from within based on experience, individual initiative, and ability
    Hire more experienced future partners from within the building material industry
    Incorporate more hands -on product knowledge education for partners

  8. "GOOD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Osceola, AR
    Current Employee - Assistant Manager in Osceola, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E.C. Barton full-time (More than 5 years)

    Pros

    Family setting and a great environment to work in.

    Cons

    No room to move up - very low turn over rate


  9. "Store Level Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at E.C. Barton full-time

    Pros

    Easy hours if you have a decent manager.

    Cons

    Let's start at the top. Dishonest upper management act like overlords to store management when in fact they know nothing.

    Smiling in your face like they know you when in fact they check a roster before entering the store.

    AC in southern stores are denied by the CEO who claims it isn't hotter in So. Texas/LA than it is in AK (suuureeee) while northern stores get heat. The loss of business due to the elements is substantial enough to pay for the AC then some. Poor choices like signage and displays being in order above customer service is a common theme as is the expectations of store level with short working days. They ask you to sell substandard materials as good and wonder why so many people come back with complaints.

    Do yourself a favor and pass on EC Barton, they will drain you, pay you barely above minimum wage and expect you to lick their heels while you do it.

    Advice to Management

    Take better care of your faithful few employees, they pay you. Something you fail to see.


  10. Helpful (3)

    "Bullied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Buffalo, NY
    Former Employee - Customer Service Representative in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at E.C. Barton full-time (Less than a year)

    Pros

    Low overhead cost. low cost on Kitchens

    Cons

    From day one I was bullied and only worked for two months. They complained about customers with other customers in the store. I was yelled at for stupid things and told what are you stupid or something. Management would state sexual comments about customer behind their back. When customers would leave they would make nasty comments about them. They would state that corporate people are idiot and they don't know what the Hell they are doing. I have never in my 32 years of working in retail have ever been so disrespected, and talked down to in my life. Proper edict is very important. You are hired and made to believe that you have a nice pay but are later told you will not get a raise or anything else for that matter. I could go on and on about the negativity I received from Bargain outlet. I have moved on and will not buy or tell my family to shop at any of your stores. This company E. C. Barton really needs to see what goes on in their stores.

    Advice to Management

    Have the secret shops in the middle or at random times. Be professional. Keep your opinion to yourself and don't talk about your customers. etc.....


Showing 18 of 18 reviews
Reset Filters