E*TRADE Financial Reviews in Jersey City, NJ | Glassdoor

E*TRADE Financial Jersey City Reviews

Updated July 26, 2017
50 reviews

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Jersey City, NJ

3.4
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Approve of CEO
E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
1 Rating

50 Employee Reviews

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Pros
  • The work/life balance is the best I've experienced in my career (in 43 reviews)

  • This is a decent place to get the 7 and 63 (in 26 reviews)

Cons
  • Work/life balance is not desirable (in 18 reviews)

  • Inbound call center, so performance metrics are highly monitored (in 35 reviews)

More Pros and Cons

  1. "Awesome Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Operations Analyst in Jersey City, NJ
    Current Employee - Operations Analyst in Jersey City, NJ
    Recommends
    No opinion of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    I appreciate the collaborative environment I experience here. People are very friendly and make working together enjoyable. I still have a lot of time to work independently and never feel overwhelmed with attention or neglected from my manager.

    My team and manager are constantly encouraging me to explore topics, ask questions, and consider my own career path while learning about new job functions.

    Cons

    No wifi and I personally think 401k benefits could be better.


  2. Helpful (2)

    "Nearly 6 years there..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research in Jersey City, NJ
    Former Employee - Market Research in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time (More than 5 years)

    Pros

    some very knowledgeable, smart and very nice people to work with, and a relaxed atmosphere overall, considering it is a financial company. Good work/life balance.

    Cons

    The company makes very frequent top management changes. There is no clear sense of direction of where the company is going, who does it serve, and what are its core values. Very often, about 4 times in my 6 years, the company has been 'reinventing the wheel' with every top management change. Along this, constant problematic placements in terms of VPs and SVPs, driven by corporate politics and former personal associations rather than real, established, long term strategic company's needs or gaps to fulfill.

    Advice to Management

    Define strategic brand position, promise and values, and commit to execution for more than 6 months. Bring knowledgeable top tier managers, not from mainstream banks but from e-commerce, to move the company forward.
    Recognize employees' loyalty and dedication rather than aptitude for corporate politics. There is too much paying lip service to leaders' ideas just to flatter and bring favors, but no real commitment to scope and implement the change.

  3. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ

    I worked at E*TRADE Financial full-time (More than 8 years)

    Pros

    Great Co-Workers and most People.

    Cons

    Management Is Much Too Over-Rated.

    Advice to Management

    Les VP & More Associates.


  4. Helpful (1)

    "Good people, good products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Leading edge technology
    Dedicated to customer satisfaction
    Integrity in processes
    Accountability from bottom to top
    Smart, driven CEO (new as of September 2016)

    Cons

    Confusing internal messaging
    Difficulty in eliminating silos/defensiveness about group-specific efforts

    Advice to Management

    Keep improving communication (past 6 months have shown marked improvement): transparency is motivational


  5. Helpful (1)

    "People are great but pay isn't up to par for industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Platinum Relationship Manager in Jersey City, NJ
    Current Employee - Platinum Relationship Manager in Jersey City, NJ
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at E*TRADE Financial (More than 8 years)

    Pros

    The culture is that of cooperation within the small groups of polite employees. The facilities are clean and presentable for guest

    Cons

    Back office politics hinder workable conditions. The company prides itself on technology but still us old and outdated systems. The pay is not competitive with like positions in outside companies

    Advice to Management

    Competitive pay would assist in attrition risk


  6. Helpful (3)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Jersey City, NJ
    Former Employee - Senior Software Engineer in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good mix of technologies but less time to learn it.

    Cons

    No training on new technologies.
    Upper management have no idea what they want and what is needed.


  7. Helpful (3)

    "Don't consider it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Jersey City, NJ
    Former Employee - Associate in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at E*TRADE Financial full-time (More than 3 years)

    Pros

    Good benefits, nice holiday parties and that's about all.

    Cons

    Culture isn't great; people aren't held accountable for their actions. Dead-end roles in most departments. Very top heavy with uninspiring and incompetent managers. They oversell roles to attract people but you quickly realize that it's smoke and mirrors. And lastly, because they don't pay very well, they don't attract the brightest workers. Do not work here.

    Advice to Management

    Pay more to hire smarter people. Get rid of all the excessive layers of overpaid managers.

  8. "Intern Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Culture, Relaxed environment, Kind people

    Cons

    Unproductive employees, Poor infrastructure, frequent turnaround in operations

    Advice to Management

    Stay up to date


  9. "fixed income operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at E*TRADE Financial full-time (More than 8 years)

    Pros

    Generous with taking security license exams

    Cons

    bored. No commitment to fixed income.


  10. Helpful (1)

    "Seems like they're dropping experience for lower salaried people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Jersey City, NJ
    Current Employee - Senior Analyst in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Pros

    Not much to say. Company has gone down hill for the last three years. Hiring people with no experience, unemployed, or recently released from prison.

    Cons

    Management in full CYA mode. When doing company and management evaluations, we were told to give 5/5 reviews or we wouldn't get bonuses.


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