E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated September 20, 2017
685 reviews

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3.3
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Recommend to a friend
Approve of CEO
E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
33 Ratings

685 Employee Reviews

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Pros
  • The work/life balance is the best I've experienced in my career (in 43 reviews)

  • This is a decent place to get the 7 and 63 (in 26 reviews)

Cons
  • Work/life balance is not desirable (in 18 reviews)

  • Inbound call center, so performance metrics are highly monitored (in 36 reviews)

More Pros and Cons

  1. "Lead Business Analyst"

    StarStarStarStarStar
    Former Employee - Lead Business Analyst in Jersey City, NJ
    Former Employee - Lead Business Analyst in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than 10 years)

    Pros

    Fail compensation, good dental, good benefits

    Cons

    Technology can be enhanced on back end


  2. "Lots of downsizing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Management in Arlington, VA
    Former Employee - Risk Management in Arlington, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time (More than 8 years)

    Pros

    Great teamwork among employees. Awesome maternity/paternity leave coverage.

    Cons

    When leadership changes constantly, so does everything else including the mission statement, performance standards, lingo, and headcount. Over the last couple of years, many positions have been eliminated. There's no sense of security.

  3. "A Mixed Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    - Senior management seems to have much better focus over the last year
    - There are good people who work here

    Cons

    - Frustrating bottlenecks and red tape make accomplishing even small projects difficult


  4. "E*Trade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Coworkers are all awesome and great to work with

    Cons

    Not any that I can think of


  5. "Corporate Services Financial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Service Financial Consultant in Chicago, IL
    Former Employee - Corporate Service Financial Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    You are given the freedom to build your own business with very little oversight. Products are varied and sufficient to meet the needs of most clients.

    Cons

    You're are left wondering if the firm has the same commitment to your clients as you do. Very disorganized firm with most groups operating in independent silos.

    Advice to Management

    If you are offering a wealth management platform, be committed to it and demonstrate your commitment to your employees.


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sandy, UT
    Former Employee - Anonymous Employee in Sandy, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Excellent product.
    Good balance of focus on the customer and employees.
    Competitive Salary.
    Great training.
    Excellent opportunities for advancement.
    Management is understanding of moving targets when giving performance evaluations.
    Management tries to create a fun but professional culture.

    Cons

    Employee goals change creating confusion for employees about whether they are meeting expectations or not when viewing former vs. new goals over a specific review period.
    Policies are not always easy to find or understand
    Between customers, regulations, and looking out for fraud, the job can be stressful.

    Advice to Management

    Try and make employee goals that can stick regardless of company objectives.


  7. "Active"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time

    Pros

    Worked with some really good people

    Cons

    It's a call center that favors churning thru calls.

  8. "Not a team environment"

    StarStarStarStarStar
    Current Employee - Operations Manager in Sandy, UT
    Current Employee - Operations Manager in Sandy, UT
    No opinion of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Decent pay, overtime availability, trading tools are alright, Paid licensing training

    Cons

    All departments are very adverse to working together and treat the company as a zero sum game


  9. Helpful (2)

    "Senior Customer Service Rep - Stock Plans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Learn alot about the industry

    Cons

    Management can be incompetent
    Don't get to do many projects, only day to day job
    Call center environment, scheduled breaks and staggering lunches
    Quarterly recognition programs that make you feel like a child (candy bars, $25 gift cards)
    Almost impossible to shadow other positions/departments
    "buddy-buddy management system" so the same awful managers stay at the top

    Advice to Management

    truly invest in your people, let them take an hour or two to shadow/ghost with another department, even when its busy. Don't promote awful managers. Pay more. Don't stress over the numbers and stats so much.


  10. "Good place to be at."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Great team members and events.

    Cons

    Fast paced environment, turn over.


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