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E*TRADE Financial Reviews

Updated May 23, 2018
749 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
72 Ratings

749 Employee Reviews

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Pros
  • Great work life balance, GREAT OFFICE, cool people (in 45 reviews)

  • Top notch training and support to obtain your Series 7 and 63 (in 28 reviews)

Cons
  • Work life balance is not the best I've seen (in 21 reviews)

  • It is a call center environment that will require you to interact with difficult clients (in 40 reviews)

More Pros and Cons

  1. "Long Term Career @ E*TRADE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Sandy, UT
    Current Employee - Director in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 10 years)

    Pros

    I have build a significant career @ E*TRADE. I started as a phone rep in customer service and have build my skills and knowledge over the course of a decade plus.

    Cons

    Locations. The locations are all suburban locations in office parks (aside from the NY office).


  2. Helpful (3)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Salt Lake City, UT
    Current Employee - Team Lead in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Pros

    They gave opportunity to grow internally in organization. Fast paced environment. Opportunity for Overtime.

    Cons

    They need to train better. A lot of their training is... here you go, you try and I will sit here and watch you talk to this customer and fumble.

    Advice to Management

    Staffing at 60 percent makes business sense to keep costs down. However, If world class service is the goal, they need to staff better so reps can get proper training off the phones. Having newbies explain technical things to high value clients will always create problems, this could be avoided with more staff and better training.

  3. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Good people, opportunities for advancement are plentiful

    Cons

    Call center environment can be tough


  4. "Great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    opportunity to learn and grow

    Cons

    traffic depending on the location.

    Advice to Management

    none to date.


  5. Helpful (2)

    "I'm Glad I Applied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Financial Services Representative in Alpharetta, GA
    Current Employee - Licensed Financial Services Representative in Alpharetta, GA
    Recommends
    Positive Outlook

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    Pay is great for someone starting out.
    The training process is thorough and is designed for you to succeed.
    A lot of opportunity to move up within the company.
    Great employee benefits.

    Cons

    The hiring process was lengthy.


  6. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Financial Services Representative in Sandy, UT
    Current Employee - Associate Financial Services Representative in Sandy, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    Company will purchase you alot of food and does seem to let you move in the company.

    Cons

    Advancement is a meager pay raise for much more difficult work and opportunities to make alot of money simply are not there.

    Advice to Management

    Management has actually been great.


  7. Helpful (1)

    "Employment at E*Trade"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at E*TRADE Financial full-time

    Pros

    E*Trade as a whole was a great company to work for. There was always company sponsored events/activities.

    Cons

    The department that I worked in was not the best in terms leadership. During my tenure at E*Trade the director of Third Party oversight was incapable of performing the necessary job functions of being a leader due to her lack of risk management skill set, leadership, and communication style. Our VP at the time was complacent and sat by and did not while we addressed our grievances to her. The director would constantly have temper tantrums, and was very emotional. My former director was laid off from E*Trade and is no longer with the company; however, the VP remains with the company.

    Advice to Management

    E*Trade needs to pay more attention to its employees once a grievance is filed.

  8. "Sr. Financial Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Representative in Sandy, UT
    Former Employee - Senior Financial Representative in Sandy, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Good starting pay, a lot of OT available.

    Cons

    High turnover, low ceiling.


  9. Helpful (1)

    "Great Onboarding and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Alpharetta, GA
    Current Employee - Senior Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    Interview and onboarding process went smoothly. Thus far very impressed with the people, benefits, and work environment.

    Cons

    No cons at this time.

    Advice to Management

    There appears to be a sense of transparency of communication with the C-suite to all employees and this is very important. I hope it continues.


  10. Helpful (1)

    "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Get to learnd good domain Knowledge........

    Cons

    The process of working needs improvement. Work life balance is very poor. Not a very good place to work since, they make you work a lot and if you get some time off, you are always bothered for taking some time out . If you have done very good job also , you end up getting negative reviews and its ussed against during the appraisal for giving poor rating.... low-moral boost.

    The managers need better training how to better communicate with team. How to keep the moral boosts up of the team , the managers highly lack and need training in that area.

    Advice to Management

    Train the managers
    Give some flexibility at work, helps to not get stressed and improve productivity.
    Very Bad work life balance for some people. some people slog and are given n number of restrictions. Yet , there are employees who work very less and get very less restrictions on them .


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