E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated December 6, 2018
808 reviews

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3.6
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
109 Ratings

Employee Reviews

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Pros
  • "Great work/life balance as well as pay and benefits" (in 48 reviews)

  • "Top notch training and support to obtain your Series 7 and 63" (in 28 reviews)

Cons
  • "Work life balance is not the best I've seen" (in 21 reviews)

  • "It is a call center environment that will require you to interact with difficult clients" (in 42 reviews)

More Pros and Cons

  1. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Opportunities abound if you do a good job and talk to the right people.
    recently increased 401k match/sick days and reinstated ESPP
    pay is ok. pretty average for the industry.

    Cons

    busy, can be boring work. they try to be innovative but are sadly stuck in the past.

    Advice to Management

    keep up with new technologies


  2. Helpful (1)

    "Take pride in your work and all will be fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Alpharetta, GA
    Current Employee - Customer Service Representative in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than a year)

    Pros

    Greay pay, great benefits, lots of perks, they’re always feeding you (don’t worry, there’s a gym here), casual environment, lots of available overtime, lots of training and support, and the managers I’ve worked for are great. They also do things for us very often, such as events to keep morale high, which many companies don’t do. Like every workplace, it’s....still a job. You’re paid to provide service but it’s in a great, friendly environment. In the departments I’ve worked, you’re expected to do your work and adhere to policies without having to be micromanaged. When you do well, they do notice and you can move up quickly. Depending on the position, there are different shifts to fit your preference and the managers do try to encourage and coach you to move up/into positions that fit your skills and interests.

    Cons

    You’re stack-ranked which for those on the bottom, get last bid for shift bids.

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    The company is very Flexibile

    Cons

    There are Constant leadership changes


  4. "Alright for a brokerage firm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Working harder to be the best online brokerage firm.

    Cons

    Local management does not have the same focus on the improvement that the executive team has.

    Advice to Management

    Provide better education and retirement benefits to your employees on the front line. There is too much management to the workers. Could be leaner on the process.


  5. "Solid"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    Good culture, great people, solid pay and benefits.

    Cons

    Long lead times and red tape can be frustrating.


  6. "Fixed Income"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Great place to work, and great people.

    Cons

    fast pace, high volume environment

    Advice to Management

    Keep up the great work


  7. "Thorough, but worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    - Great salary and benefits
    - Amazing location
    - Incredible coworkers

    Cons

    - Long interview process
    - Could use a better company for background checks

  8. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Fast paced place to work

    Cons

    a lot of opportunity so can get caught in working long hours

    Advice to Management

    Continue the focus


  9. "Financial Consultant at E*TRADE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Alpharetta, GA
    Current Employee - Financial Consultant in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    No door knocking - Work 99% with existing clients

    Cons

    Alpharetta office is out in the boonies


  10. Helpful (3)

    "Keep your head down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Salary and benefits are good if you negotiate well on your initial offer. Bonus is ok. Day to day work is not difficult.

    Cons

    Career path is limited once you join. Management positions are hired externally rather than internal promotions. New management that has joined in the past few months doesn't act like they trust or respect anyone who reports to them. You just need to keep quiet and not make waves if you want to keep your job.

    Advice to Management

    Start building a trust-based organization rather than a fear-based organization if you want to retain good workers.