E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated October 16, 2018
792 reviews

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3.6
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E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
97 Ratings

792 Employee Reviews

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Pros
  • "Great work/life balance as well as pay and benefits" (in 48 reviews)

  • "Top notch training and support to obtain your Series 7 and 63" (in 28 reviews)

Cons
  • "Work life balance is not the best I've seen" (in 21 reviews)

  • "It is a call center environment that will require you to interact with difficult clients" (in 41 reviews)

More Pros and Cons

  1. "I love it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Alpharetta, GA
    Current Employee - Senior Software Engineer in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    Positive feedback, great work/life balance, culture is inclusive of everyone!

    Cons

    Commute is a little far


  2. "Great place to reset"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Alpharetta, GA
    Current Employee - Team Lead in Alpharetta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Pros

    paid training for FINRA licenses, easy movement around the company, good overall experience

    Cons

    Internal promotions are given based on how well you are known versus tenure, experience and merit.

    Advice to Management

    Review your HR team and hiring practices within the firm.

  3. "So glad I made the move!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Wonderful culture! Everyone can get their hands dirty and take on challenges with a full cheering section. It is clear to all that success is a team sport.

    Cons

    Still working out some of the growing pains but the commitment to be better is clear and widespread.

    Advice to Management

    Keep investing in solid leaders!


  4. Helpful (2)

    "Not a place for a black male"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    Work life balance is pretty good
    People are passionate about their work

    Cons

    Leadership looks like the cast of School Ties
    Depending on the team but comradely is hard to come by
    There are no African Americans in positions of leadership at the entire company. Lately it seems as though they are getting rid of the black workforce without cause.
    There is no clear documented way of getting promoted
    Decision making on the part of leadership seems very erratic

    Advice to Management

    Quit the "good ol boy" network mentality of your leaders. Start giving your employees feedback on how to advance at the company. Would like to see more people of color in positions of leaderships. Very clear diversity issue in your Arlington office.


  5. Helpful (2)

    "Great Job. But is definitely a call center"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    You are provided training for licensing. If you do not pass licensing, you have the opportunity to be an unlicensed representative with the possibility of retaking the exams down the road. E*TRADE is also doing a good job of trying to incorporate continuing education. It's still not where it needs to be, but they are taking the necessary steps to be there.

    Cons

    It is definitely a call center. Call centers naturally have micro-managerial characteristics. Even with good management, it is just the nature of the beast.


  6. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at E*TRADE Financial (Less than a year)

    Pros

    It is hard to say any pros.

    Cons

    High turnover and not structured. Brokerage business is not what it use to be.


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Pros

    Good pay
    Flexible
    Location
    Free Lunch
    company summer events

    Cons

    Politics
    Lack of transparency
    minimal work advancement
    Silo
    Inconsistent

    Advice to Management

    Be more transparent with employees

  8. Helpful (2)

    "Good for a stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time

    Pros

    Lots of young people, a lot of free food, interesting work

    Cons

    A lot of favoritism, unrealistic expectations


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Alpharetta, GA
    Current Employee - IT Support in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    Great company plus a great bunch of people.

    Cons

    So far there have been no cons working here.

    Advice to Management

    Keep treating employees as you would expect to be treated and this place will continue to prosper.


  10. "Financial Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    The company has great hiring process, and really takes the time to ensure their employees are great people. They take the time to get to know you even before you get through the door, and give you an opportunity to grow and learn before leaving from your interview. Staff and management are very friendly. As always, their is great compensation.

    Cons

    Their is a lengthy hiring process, where you have to complete a few steps, but nothing that someone who really wants this job would defer from.


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