E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated November 15, 2017
350 reviews

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Current Employees

3.5
StarStarStarStarStar
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Approve of CEO
E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
24 Ratings

350 Employee Reviews

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Pros
  • The work/life balance is the best I've experienced in my career (in 43 reviews)

  • Top notch training and support to obtain your Series 7 and 63 (in 26 reviews)

Cons
  • Work/life balance is not desirable (in 19 reviews)

  • Inbound call center, so performance metrics are highly monitored (in 36 reviews)

More Pros and Cons

  1. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Jersey City, NJ
    Current Employee - Senior Recruiter in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than a year)

    Pros

    Your work has immediate impact on firm and clients

    Great place to build your career

    Amazing Management

    Cons

    No cons for this company


  2. "Great Place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Analyst
    Current Employee - Operations Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    -good training program
    -exposure to many aspects of the financial industry
    -pretty good pay/benefits
    -leadership is open to hearing from lower level employees on ideas to improve

    Cons

    -some of the day-to-day work can be very monotonous
    -little opportunity to work on projects

    Advice to Management

    Continue to keep the dialog between entry level processors and senior management open because it provides a good level of transparency

  3. "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Services Representative in Alpharetta, GA
    Current Employee - Senior Financial Services Representative in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial (More than a year)

    Pros

    A great place to begin your career; in addition, upper management truly cares about your success. Also, the training for the series 7 and series 63 is truly incredible.

    Cons

    I have no cons to say about the company at this time. Show up on time everyday and come ready to put in a hard days work, and your willingness to succeed will be recognized.

    Advice to Management

    N/A


  4. Helpful (1)

    "Financial Consultant (South Florida)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Fort Lauderdale, FL
    Current Employee - Financial Consultant in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    The Pro’s are limited..... decent health benefits, vacation and sick time, the base salary is good but the bonus structure needs major improvement

    Cons

    Poor Branch Management, horrible employee morale, no opportunity for advancement or career path within the organization, Branch Manager plays favorites and is unfair with critical lead distribution. Stay away from this Branch the Manager is uneducated and not qualified. The employee morale is very low. A very DEPRESSING work environment and dead end job. Be aware STAY AWAY!!

    Advice to Management

    Please improve the compensation package. Decide if you are committed to the sales organization. Management goals are not in sync with the sales organization goals. The organization needs leadership improvement from the top to bottom. If not improved E*TRADE will continue to be the industry lagger and will continue to loose ground to Schwab, Fidelity and TD.


  5. "AML"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial (More than 3 years)

    Pros

    Great people to work with

    Cons

    Health insurance is not the best


  6. "Associate Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Financial Services Representative
    Current Employee - Associate Financial Services Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at E*TRADE Financial (Less than a year)

    Pros

    Good people, casual office environent

    Cons

    Massive time and adherence micromanagement, soul-draining and exhausting work, very little opportunity to apply critical thinking , little room for cross-departmental movement (once you are in customer service, you are there to stay)

    Advice to Management

    Provide a less demeaning compensation structure. When employees perform well on the job, give them an opportunity to speak with a manager regarding their future with the company, not a Snickers bar and a pat on the back


  7. "Good Place to start when you want to get out Traditional Banking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    Started off at 39,998. Received a raise each year, plus 1 promotion. current base is 25% annually than base. Quick increase in pay. Receive cash bonuses and hourly raises in Feb each year.
    You can move to a different or FC easily after a year or sometimes less if you perform well after a few quarters.

    Cons

    Overtime hasn't been available for about a year. Siginicantly reduced take home, when I was used to Overtime for 3 years. 2016 gross was $77,000 with Overtime.

  8. "E*TRADE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Platinum Relationship Manager in Alpharetta, GA
    Current Employee - Executive Platinum Relationship Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    Fast upward mobility if you have the drive to get there. Most are just happy punching the clock and taking their paycheck so it's easy to fly by your competitors if you want. Great environment for starting in the industry and getting a grasp on the markets.

    Cons

    Off hour shifts can be a problem for some. More bonus and stock opportunities would be nice. Office is pretty outdated and some new desks/chairs would be a great addition. Also an office in buckhead or midtown would be great since most of the staff is younger and live in these areas.

    Advice to Management

    You should listen to the reps on the phone and take more of what they say into consideration when changing a firm policy or system in use. Also an stock plan such as ESPP or RSU could be a good incentive for employees to perform better and retain employees.


  9. "Principal security engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Security Engineer in Alpharetta, GA
    Current Employee - Principal Security Engineer in Alpharetta, GA
    Neutral Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Pros

    Large variety of security products to work on and mostly state of the art technology. Lots of interaction with other teams.

    Cons

    Too much red tape and administrative duties and not enough long term goals. Auditing seems to be a primary driver.


  10. "Best Job I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Services Representative in Alpharetta, GA
    Current Employee - Senior Financial Services Representative in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 5 years)

    Pros

    Excellent team atmosphere. Top pay and Benefits. You will be able to grow within the company quickly.

    Cons

    None that I can think of

    Advice to Management

    Keep up the great work!

    E*TRADE Financial Response

    Nov 9, 2017 – Talent Acquisition

    Thank you for taking the time to comment. We value and appreciate your feedback. We are thrilled that you are enjoying your experience at E*TRADE!


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