E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated March 10, 2017
160 reviews

Filter

Filter


4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
4 Ratings

160 Employee Reviews

Sort: Popular Rating Date

Pros
  • nice place to work on with proper work life balance (in 36 reviews)

  • This is a decent place to get the 7 and 63 (in 25 reviews)

Cons
  • Work/life balance is not desirable (in 18 reviews)

  • It's a call center with unsophisticated clients (in 31 reviews)

More Pros and Cons

  1. Helpful (1)

    "Etrade review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time (More than 3 years)

    Pros

    Good life/work balance and good insurance plan

    Cons

    Big company issues like inefficient communications between different teams and lake of motivations to work.


  2. "Phone Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pretty decent pay as fresh college grad

    Cons

    On the phone daily, and minimal break

    Advice to Management

    Actually promote top performers


  3. Helpful (1)

    "Good people, good products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Leading edge technology
    Dedicated to customer satisfaction
    Integrity in processes
    Accountability from bottom to top
    Smart, driven CEO (new as of September 2016)

    Cons

    Confusing internal messaging
    Difficulty in eliminating silos/defensiveness about group-specific efforts

    Advice to Management

    Keep improving communication (past 6 months have shown marked improvement): transparency is motivational


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good company while I was there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at E*TRADE Financial (Less than a year)

    Pros

    Good internship program with dedicated management

    Cons

    Things may have change with the ouster of the old CEO


  6. Helpful (3)

    "A good starting point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    It's a great place to begin a career in finance, with plenty of opportunity to move around within the organization. The management is generally good to work with (pretty easy going for a financial company, really).

    Cons

    There's a real lack of support for development beyond the new hire experience, leaving a lot of talent with only a few developmental opportunities. The organization seems to be a in a permanent state of emergency, and always struggling to have enough people in the right spots, while being entirely overstaffed in others. The technology has been languishing since the housing crash, and the company lacks true direction.

    And the compensation is much better at other firms.

    Advice to Management

    Competitors are coming from every angle, and you're trying to push an advice product on a market that is saturated with companies that can do it better. You need to develop a clear directive and pursue new markets where you can compete, instead of being an "also there". If Fido and Schwab don't get you, fintechs will.


  7. "Good culture and nice people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Manager in New York, NY
    Current Employee - Compliance Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial (More than 5 years)

    Pros

    Upward mobility, ability to do many different tasks, feel like your involvement makes a difference, if you have the right supervisor you will be able to really integrate yourself into the culture.

    Cons

    A bit stiff at times, lack of training appropriate to growth, pay is not market value, lack of addressing employee concerns with organization

    Advice to Management

    Hire needed resources and empower your direct reports. Incentivize the good staff you already have instead of hiring new ones and having to train them from scratch.


  8. "HR Operations Analyst"

    Star Star Star Star Star
    Former Employee - Operations Manager in Cumming, GA
    Former Employee - Operations Manager in Cumming, GA

    I worked at E*TRADE Financial (More than 10 years)

    Pros

    Given the opportunity to assist in all areas of human resources

    Cons

    There was too much leadership turnover and lack of internal communication


  9. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Engineer in Palo Alto, CA
    Former Employee - Senior Staff Software Engineer in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at E*TRADE Financial full-time (More than 8 years)

    Pros

    The PMO office is very mature with many standard processes in place. This allows PMs to do their project management efforts with ease since guidelines are defined.

    Cons

    Not very diverse work environment to work from functional managers to direct reports. A large percentage of employees are hired from consulting firms overseas.

    Advice to Management

    Hold functional managers accountable for incorrect inputs to all phases of the project such as; project sizing and duration. It is obvious these inputs have been abused at times.


  10. Helpful (1)

    "Senior Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Services Representative in Alpharetta, GA
    Former Employee - Senior Financial Services Representative in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Great benefits, great culture, annual bonus & pay-bump

    Cons

    Micromanagement, Difficult to get off work during holidays, difficult to express new ideas to management

    Advice to Management

    Less micromanagement, more managing towards promotions, more sales goals/targets


  11. Helpful (2)

    "Overall, a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Services Representative in Sandy, UT
    Current Employee - Senior Financial Services Representative in Sandy, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time

    Pros

    Great benefits, and good pay. They understand the job is tough, and try to pay you to compensate. Great training, and benefits from Day one. Parental leave, with good 401k mathcing and HSA contributions by company.

    Cons

    stressful job, answering calls all day. Unfortunately, the management disciplines through fear, and instead of trying to get to the root of the problem, you are presented with a verbal warning, then written warning, and termination. A fear based culture will never produce the best results, needless to say loyal employees.

    Advice to Management

    If you want to decrease turnover, and improve the employee experience you need to stop worrying about your own job and put the needs of your team members before your own.



Showing 160 of 639 reviews
Reset Filters