E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated September 20, 2017
76 reviews

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5.0
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E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
11 Ratings

76 Employee Reviews

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Pros
  • The work/life balance is the best I've experienced in my career (in 43 reviews)

  • This is a decent place to get the 7 and 63 (in 26 reviews)

Cons
  • Work/life balance is not desirable (in 18 reviews)

  • Inbound call center, so performance metrics are highly monitored (in 36 reviews)

More Pros and Cons

  1. "Lead Business Analyst"

    StarStarStarStarStar
    Former Employee - Lead Business Analyst in Jersey City, NJ
    Former Employee - Lead Business Analyst in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than 10 years)

    Pros

    Fail compensation, good dental, good benefits

    Cons

    Technology can be enhanced on back end


  2. "Great company, awesome manager and colleagues, everyone is very helpful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - SharePoint Consultant in New York, NY
    Former Contractor - SharePoint Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial as a contractor

    Pros

    Good rate/ hr. Great office, quiet and with a wonderful view of mid town.

    Cons

    None. I really cannot think of any.

    Advice to Management

    None! Management understanding and cares about employees.

  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sandy, UT
    Former Employee - Anonymous Employee in Sandy, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Excellent product.
    Good balance of focus on the customer and employees.
    Competitive Salary.
    Great training.
    Excellent opportunities for advancement.
    Management is understanding of moving targets when giving performance evaluations.
    Management tries to create a fun but professional culture.

    Cons

    Employee goals change creating confusion for employees about whether they are meeting expectations or not when viewing former vs. new goals over a specific review period.
    Policies are not always easy to find or understand
    Between customers, regulations, and looking out for fraud, the job can be stressful.

    Advice to Management

    Try and make employee goals that can stick regardless of company objectives.


  4. "Good place to be at."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Great team members and events.

    Cons

    Fast paced environment, turn over.


  5. "Great Opportunity"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Great Opportunity for those who want it

    Cons

    Have to weed out the pessimism

    Advice to Management

    Ok to micro manage service not consultants. If consultants do not perform, let them go.


  6. "Self Employed Traded stock options for personal account"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Investor in Seattle, WA
    Former Freelancer - Investor in Seattle, WA

    I worked at E*TRADE Financial (More than a year)

    Pros

    It was save investment and helpful

    Cons

    It was investment in stock market


  7. "Fantastic Company to Build Your Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    -Great training team that helps with series 7 and new Hire.
    -Continued Education with trading topics
    - Broad exposure to industry topics
    -Exciting, exhilarating trade environment in transaction departments
    -Great place to start as an advisor/consultant
    -Leadership team who genuinely supports your growth and success (if you do)
    -Momentum to climb quickly if you are driven, sharp and exceed in your role
    -Consistent company events
    -Casual environment
    -Safe area

    Cons

    -Fast pace environment
    -Inbound call center, so performance metrics are highly monitored
    -tough Skin required for some customer inquiries
    -high expectations
    -Not much flexibility with schedule
    -Emotionally draining

    Advice to Management

    Management is great about requesting for feedback and taking that feedback to constantly improve the work environment, online experience, systems, and policies. Equity compensation plan will hopefully be the new addition.

    E*TRADE Financial Response

    Jul 10, 2017 – Talent Acquisition

    Thank you for taking the time to comment. We value and appreciate your feedback. We are thrilled that you are enjoying your experience at E*TRADE!

  8. "Operation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Great environment, nice people, every great expirence

    Cons

    nice people, very kind, like to work here

    Advice to Management

    need to improve and host many events

    E*TRADE Financial Response

    Jul 10, 2017 – Talent Acquisition

    We value and appreciate your feedback. Thank you for taking the time to comment!


  9. Helpful (1)

    "Great Company, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Alpharetta, GA
    Current Employee - Project Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    The hiring process overall was smooth; about two months from recruiter contact to hire date.

    E*TRADE is a great company to work for. The work/life balance is the best I've experienced in my career. Everyone in sales support, especially those in the Alpharetta office are a great group of people to work with. The benefits are above average in terms of medical and ancillary insurance. Good coffee flows freely, and leadership is always treating us with food celebrations, yoga and fitness classes on the green, and logo branded trinkets.

    More importantly, I feel my contributions are valued and appreciated. Great company culture here; you feel like you can make a positive impact within your organization.

    Cons

    The 401K benefits and the onboarding process aren't terrible, but could be better. The pros of working here far outweigh the cons.


  10. "Client Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    The work-life balance is great. The expectation is that the reps are adults and should be treated as such. The management team is supportive and invested in the success of each rep. The work atmosphere for the sales team is competitive but collaborative. I really have enjoyed my team with E*Trade.

    Cons

    The biggest con is probably the base salary. I am a big overtime worker and there is no opportunity to get paid for overtime.


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