E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated August 14, 2017
75 reviews

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5.0
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E*TRADE Financial CEO Karl A. Roessner
Karl A. Roessner
9 Ratings

75 Employee Reviews

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Pros
  • The work/life balance is the best I've experienced in my career (in 43 reviews)

  • This is a decent place to get the 7 and 63 (in 26 reviews)

Cons
  • Work/life balance is not desirable (in 18 reviews)

  • Inbound call center, so performance metrics are highly monitored (in 35 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sandy, UT
    Former Employee - Anonymous Employee in Sandy, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Excellent product.
    Good balance of focus on the customer and employees.
    Competitive Salary.
    Great training.
    Excellent opportunities for advancement.
    Management is understanding of moving targets when giving performance evaluations.
    Management tries to create a fun but professional culture.

    Cons

    Employee goals change creating confusion for employees about whether they are meeting expectations or not when viewing former vs. new goals over a specific review period.
    Policies are not always easy to find or understand
    Between customers, regulations, and looking out for fraud, the job can be stressful.

    Advice to Management

    Try and make employee goals that can stick regardless of company objectives.


  2. "Good place to be at."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Great team members and events.

    Cons

    Fast paced environment, turn over.

  3. "Great Opportunity"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Great Opportunity for those who want it

    Cons

    Have to weed out the pessimism

    Advice to Management

    Ok to micro manage service not consultants. If consultants do not perform, let them go.


  4. "Self Employed Traded stock options for personal account"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Investor in Seattle, WA
    Former Freelancer - Investor in Seattle, WA

    I worked at E*TRADE Financial (More than a year)

    Pros

    It was save investment and helpful

    Cons

    It was investment in stock market


  5. "Fantastic Company to Build Your Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than 3 years)

    Pros

    -Great training team that helps with series 7 and new Hire.
    -Continued Education with trading topics
    - Broad exposure to industry topics
    -Exciting, exhilarating trade environment in transaction departments
    -Great place to start as an advisor/consultant
    -Leadership team who genuinely supports your growth and success (if you do)
    -Momentum to climb quickly if you are driven, sharp and exceed in your role
    -Consistent company events
    -Casual environment
    -Safe area

    Cons

    -Fast pace environment
    -Inbound call center, so performance metrics are highly monitored
    -tough Skin required for some customer inquiries
    -high expectations
    -Not much flexibility with schedule
    -Emotionally draining

    Advice to Management

    Management is great about requesting for feedback and taking that feedback to constantly improve the work environment, online experience, systems, and policies. Equity compensation plan will hopefully be the new addition.

    E*TRADE Financial Response

    Jul 10, 2017 – Talent Acquisition

    Thank you for taking the time to comment. We value and appreciate your feedback. We are thrilled that you are enjoying your experience at E*TRADE!


  6. "Operation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time

    Pros

    Great environment, nice people, every great expirence

    Cons

    nice people, very kind, like to work here

    Advice to Management

    need to improve and host many events

    E*TRADE Financial Response

    Jul 10, 2017 – Talent Acquisition

    We value and appreciate your feedback. Thank you for taking the time to comment!


  7. Helpful (1)

    "Great Company, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Alpharetta, GA
    Current Employee - Project Manager in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    The hiring process overall was smooth; about two months from recruiter contact to hire date.

    E*TRADE is a great company to work for. The work/life balance is the best I've experienced in my career. Everyone in sales support, especially those in the Alpharetta office are a great group of people to work with. The benefits are above average in terms of medical and ancillary insurance. Good coffee flows freely, and leadership is always treating us with food celebrations, yoga and fitness classes on the green, and logo branded trinkets.

    More importantly, I feel my contributions are valued and appreciated. Great company culture here; you feel like you can make a positive impact within your organization.

    Cons

    The 401K benefits and the onboarding process aren't terrible, but could be better. The pros of working here far outweigh the cons.

  8. "Awesome Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Operations Analyst in Jersey City, NJ
    Current Employee - Operations Analyst in Jersey City, NJ
    Recommends
    No opinion of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    I appreciate the collaborative environment I experience here. People are very friendly and make working together enjoyable. I still have a lot of time to work independently and never feel overwhelmed with attention or neglected from my manager.

    My team and manager are constantly encouraging me to explore topics, ask questions, and consider my own career path while learning about new job functions.

    Cons

    No wifi and I personally think 401k benefits could be better.


  9. "Client Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    The work-life balance is great. The expectation is that the reps are adults and should be treated as such. The management team is supportive and invested in the success of each rep. The work atmosphere for the sales team is competitive but collaborative. I really have enjoyed my team with E*Trade.

    Cons

    The biggest con is probably the base salary. I am a big overtime worker and there is no opportunity to get paid for overtime.


  10. "Branch Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Service Representative in New York, NY
    Current Employee - Branch Service Representative in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial full-time (Less than a year)

    Pros

    E*TRADE is a great learning environment for a person just entering the industry, the role of Branch Service Representative in particular. They will fully sponsor representatives to get all appropriate licenses (7, 66, etc.). The BSR role will give you insight into sales, compliance, administration, our platform, and general securities industry 'know-how'. This is a very good starting point for anyone interested in the public markets and/or wealth management.

    In regards to our branch management, you can approach our managers with any issue/question, they have a total open door policy and have a very hands on approach with new hires.

    The compensation and coverage benefits are very inline with industry standards.

    In terms of career development, within the first few months you'll be asked where you see yourself growing in the company, what your goals are, etc. They want you to help you develop within the company and offer guidance along the way.

    Cons

    As of yet, none that I have experienced.

    Advice to Management

    Continue to hold all employees accountable for making sure the client experience is top grade. This will set us aside from our competitors.


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