E*TRADE Financial Reviews | Glassdoor

E*TRADE Financial Reviews

Updated June 22, 2017
673 reviews

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Full-time Part-time

673 Employee Reviews

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Pros
  • The work/life balance is the best I've experienced in my career (in 42 reviews)

  • This is a decent place to get the 7 and 63 (in 26 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Strong culture, needs focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at E*TRADE Financial (More than 10 years)

    Pros

    A knack for hiring great people, flexible schedules, commitment to learning and development

    Cons

    Strategy is not focused, Frequent changes of executive management. Career options are limited given company size.

    Advice to Management

    Communicate to your people


  2. "Good culture and nice people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance Manager in New York, NY
    Current Employee - Compliance Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E*TRADE Financial (More than 5 years)

    Pros

    Upward mobility, ability to do many different tasks, feel like your involvement makes a difference, if you have the right supervisor you will be able to really integrate yourself into the culture.

    Cons

    A bit stiff at times, lack of training appropriate to growth, pay is not market value, lack of addressing employee concerns with organization

    Advice to Management

    Hire needed resources and empower your direct reports. Incentivize the good staff you already have instead of hiring new ones and having to train them from scratch.

  3. "Very cooperative and professional management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Content Migration Specialist in New York, NY
    Current Employee - Web Content Migration Specialist in New York, NY
    Recommends

    Pros

    Flexible schedule,
    Timely pay,
    Very organized and structured outline of project planning and documentation
    SMEs with extensive knowledge and capabilities

    Cons

    I cannot list any as of none so far.
    None
    None
    None

    Advice to Management

    None


  4. "HR Operations Analyst"

    Star Star Star Star Star
    Former Employee - Operations Manager in Cumming, GA
    Former Employee - Operations Manager in Cumming, GA

    I worked at E*TRADE Financial (More than 10 years)

    Pros

    Given the opportunity to assist in all areas of human resources

    Cons

    There was too much leadership turnover and lack of internal communication


  5. Helpful (2)

    "Company consistently shifting does not make for solid work life/balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Risk Management and Controls Analyst in Arlington, VA
    Former Employee - Business Risk Management and Controls Analyst in Arlington, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Some room for growth
    Good managers under certain teams
    Compensation is fair
    New CEO was strong choice and should steer company in a much better direction
    New directives seem to be on right path

    Cons

    Shifting management makes it hard to progress within the company
    Heavy political atmosphere
    Fifth CEO in a decade
    Work/life balance is not desirable

    Advice to Management

    Steady the ship! Come up with a clear directive of where the business needs to go. Hire the right people. Remove Senior Management who are not performing at high level. Keep Executives in place to create stable environment to trickle down.


  6. "Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Sandy, UT
    Current Employee - Financial Services Representative in Sandy, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at E*TRADE Financial full-time (More than a year)

    Pros

    The skills acquired in this position are great to have on your resume.

    Cons

    Clients WILL berate you. Some clients are irrational. You have to be willing to be treated harshly on a daily basis. Your average talk time per customer must be below 8 minutes and you may feel frustrated when you can't reach your 8 minute goal.

    Advice to Management

    Requirements to lower a representatives talk time can create poor customer experiences. It can cause for the representative to hurry the customer along and it can cause the representative to become frustrated. Clients may already be intimidated by trading and a representative hurrying through the call may not be beneficial to the client.


  7. "Employment at Etrade"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Alpharetta, GA
    Current Employee - Software Engineer in Alpharetta, GA
    Recommends
    Approves of CEO

    I have been working at E*TRADE Financial full-time (More than a year)

    Pros

    Good Bonus and Salary as compare to current location

    Cons

    Very poor stability, Fired lot of people in last year

  8. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Engineer in Palo Alto, CA
    Former Employee - Senior Staff Software Engineer in Palo Alto, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at E*TRADE Financial full-time (More than 8 years)

    Pros

    The PMO office is very mature with many standard processes in place. This allows PMs to do their project management efforts with ease since guidelines are defined.

    Cons

    Not very diverse work environment to work from functional managers to direct reports. A large percentage of employees are hired from consulting firms overseas.

    Advice to Management

    Hold functional managers accountable for incorrect inputs to all phases of the project such as; project sizing and duration. It is obvious these inputs have been abused at times.


  9. Helpful (1)

    "Senior Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Services Representative in Alpharetta, GA
    Former Employee - Senior Financial Services Representative in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Great benefits, great culture, annual bonus & pay-bump

    Cons

    Micromanagement, Difficult to get off work during holidays, difficult to express new ideas to management

    Advice to Management

    Less micromanagement, more managing towards promotions, more sales goals/targets


  10. "Sr. Analysist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Arlington, VA
    Former Employee - Senior Analyst in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E*TRADE Financial (More than 10 years)

    Pros

    Good Organization, strong management team that fosters a positive work enviroment.

    Cons

    Offices are mainly located mid west and East Coast

    Advice to Management

    Keep up the fantastic work


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