E la Carte Reviews | Glassdoor

E la Carte Reviews

Updated July 6, 2017
28 reviews

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3.5
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Rajat Suri
16 Ratings

28 Employee Reviews

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  1. "Filled with experienced Leadership that supports your career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Redwood City, CA
    Former Employee - Finance in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E la Carte full-time (More than a year)

    Pros

    + Benefits (Free Lunch, Free Parking, Free, Caltrain, Very generous PTO, and Sick, 401K option, stock options)
    + Great Mentorship, and chance to get your hands dirty, and create processes
    + Chance to learn high level responsibilities, and understand the business to the detail
    + Friendly People
    + Happy hours every Friday, and really good Pingpong players in-house
    + Located in the heart of RWC
    + Highly collaborative place
    + Open desks policy
    + Casual start-up environment

    Cons

    - Not enough resources for employees, and the business
    - Need to build more structure

    Advice to Management

    * Please hear your employees feedback on the product more often, and value them.
    * Please


  2. "Waste of Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Addison, TX
    Former Employee - Technical Support Specialist in Addison, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at E la Carte full-time (More than a year)

    Pros

    They reimburse you up to $10 per day worked for meals.

    Cons

    The job is not as advertised. The technical support team is an answering service for the RMA department. Approximately 10% of your job is "technical support" and the other 90% is taking calls for the RMA department.
    Be prepared to not have a life if you work here. I worked every holiday for an entire year and worked every weekend for 7 months. They base shifts on seniority instead of performance. There is no opportunity for advancement within the company.

    Advice to Management

    Rotating shifts would be much better. Working the night shift and never having a weekend off tends to burn people out quickly. This is the reason for high turnover with the night shift. Awards based on performance from time to time would also be nice. I was always one of the top performers and I was always told I needed to work harder. A simple "thanks for the hard work" would be nice.

  3. "Staff Accountant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E la Carte full-time

    Pros

    Good team, great food, and great start up culture

    Cons

    Lacks poor management from all dept.


  4. "Great work environment, wide-array of technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E la Carte full-time

    Pros

    Lots of opportunities:
     - Business works with enterprise accounts, small & medium sized accounts
     - Engineering works with new hardware, invents new form-factors, optimizes backend-data infrastructure, designs front-end customer facing UX, integrates with a variety of 3rd party systems.

    -Perks like Caltrain pass, company-provided lunches, happy-hour, full benefits.
    -Management trusts employees to get work done

    Cons

    -Restaurant industry can be slow to move
    -Enterprise deals take a long time and the sales cycle can be frustrating
    -Priorities shift frequently so it is difficult to stay focused

    Advice to Management

    -Keep the transparency as the company grows
    -Continue investing in employees


  5. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood, OR
    Former Employee - Anonymous Employee in Redwood, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at E la Carte full-time (Less than a year)

    Pros

    Awesome, interesting people. Great support and management. Good benefits. Everyone can make a impact at ELC. Very creative and open environments for professionals to thrive.Many opportunities to grow.

    Cons

    Many challenges as any startup company comes with obstacles and hard works but with great rewards and satifactions.

    Advice to Management

    Keep up the good works.


  6. Helpful (1)

    "Great people, Bomb location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great group of people to work with
    - Ideal location in downtown Redwood City, next to Caltrain
    - Product has lots of potential
    - Flexible schedule
    - Good benefits
    - Lots of opportunity to grow professionally

    Cons

    - Priorities change frequently, due to customer demands
    - Causes office to be stressed at times

    Advice to Management

    More company outings and dinners!


  7. "Technical Support Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People, industry, product, location, snacks.

    Cons

    Leadership, lack of direction, stuck behind hardware cost.

  8. "Start-up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Great atmosphere
    - Great employees
    - Flexible schedule
    - Voice is heard

    Cons

    - Can be hectic at times


  9. "Mostly good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in Redwood City, CA
    Current Employee - Customer Representative in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at E la Carte full-time (Less than a year)

    Pros

    Pros are nice location, interesting colleagues, decent perks and engaging work. Not a place for easy work, but can learn a lot quickly

    Cons

    Cons are typical of any startup, can be long hours some days, small team. Either you love it or hate it

    Advice to Management

    More transparency on management decisions. but it's been getting a lot better recently


  10. "Mixed reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Redwood City, CA
    Former Employee - Software Engineer in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at E la Carte (More than a year)

    Pros

    Good team, fun to work with. Lot to learn.

    Cons

    Long work hours, management and leadership not so impressive.

    Advice to Management

    Delegate more work to developers and QA and don't enforce unrealistic deadlines.


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