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EBSCO Industries

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EBSCO Industries

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EBSCO Industries Reviews

Updated Feb 13, 2023

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Found 201 of over 209 reviews
3.5
52% Recommend to a Friend
EBSCO Industries Chief Executive Officer David Walker
64% Approve of CEO

Found 201 of over 209 reviews

3.5
52%
Recommend to a Friend
64%
Approve of CEO
EBSCO Industries Chief Executive Officer David Walker
David Walker
44 Ratings

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Finance

4m

a 

Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

43

12 Comments

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Top Review Highlights by Sentiment

Pros
  • "Great Benefits; Independent Work environment(in 38 reviews)
  • "The work life balance is great(in 9 reviews)
  • "Just like most companies some good people some bad people.(in 9 reviews)
  • "New leadership is focused on the future and setting the bar high.(in 6 reviews)
  • "The insurance is amazing & the majority of the upper management are nice caring people.(in 5 reviews)
Cons
  • "Low pay, not much room for improvements, jobs moving to India(in 11 reviews)
  • "Poor management.(in 10 reviews)
  • "Most upper management I encountered while working here had serious problems communicating, making decisions and proactively making changes to carry the division into the future.(in 7 reviews)
  • "Salaries are lower than similar positions at other companies.(in 7 reviews)
  • "NO Training!(in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of EBSCO Industries and is not affected by filters.

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  1. 5.0
    Former Employee

    Good Company to Work For

    Feb 13, 2023 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company with good atmosphere!

    Cons

    No Cons about this company.

    Be the first to find this review helpful
  2. 3.0
    Current Employee, more than 3 years

    Nice people, dull work

    Sep 7, 2022 - Content Integration Editor in Glendale, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is friendly and you have the opportunity to work remotely

    Cons

    Most people applying will be interested in the copyediting side of the job, but that has very little to do with those role. Most of it is production and doing some light coding and plugging things into html. To be fair, they make this clear in the interview process but without knowledge of what the production process is like, it's basically impossible to know what you're getting into. Just do not expect to spend any more than 20% of your time doing copyediting. It's 80% production. The systems are all outdated and incredibly frustrating to use. There isn't good communication across teams about expectations and resolving issues. No one seems particularly passionate about their work there. While everyone is friendly, there isn't much of a team atmosphere.

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  4. 4.0
    Current Employee

    Comfortable

    Nov 29, 2022 - Senior Software Engineer in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, good insurance, profit sharing, bonuses

    Cons

    Maybe not as competitive salary wise

    Be the first to find this review helpful
  5. 4.0
    Current Employee, less than 1 year

    Awesome and SImple Job

    Jul 26, 2022 - Book Processor in Hopkinton, NH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours with helpful employees and a surprisingly caring Corporate. The jobs I've trained in are simple and fairly easy. The training was effective and very clear and I was ready to handle the job on my own comfortably with two weeks.

    Cons

    The jobs I've worked are simple. Labeling, Stamping, and Cleaning books as well as Picking online orders. But over time it can become quite repetitive.

    Continue reading
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  6. 3.0
    Former Employee, more than 5 years

    Not fairly compensated

    Nov 30, 2022 - QA Engineer in Birmingham, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Longevity and culture were excellent

    Cons

    Lay-offs and stress was difficult.

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  7. 5.0
    Former Employee, more than 10 years

    Great company

    Sep 15, 2022 - Manager in Birmingham, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well run company that tries to met employees needs.

    Cons

    Reduced time in office due to covid.

    Continue reading
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  8. 5.0
    Current Employee, more than 3 years

    Lots of Opportunity

    Aug 30, 2022 - Anonymous Employee in Birmingham, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There is a flexible work environment.

    Cons

    Salaries could better match inflation

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Former Employee, more than 5 years

    Great place to work!

    Apr 5, 2021 - Marketing Coordinator/Account Executive in Ipswich, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The people are fantastic! - Management, including Senior and C-Level, tend to come from within, and know the industry and its demands. Management is diverse, and tends to come from aptitude and applicable skills, rather than nepotism, from what I've seen. - Established name in the industry with strong products. - Marketing was efficient, effective, and a fun place to be. Very little, if any, drama. - Management is very communicative, open, inclusive, and transparent. Regular communications from top levels, giving a top-down status on important stuff. - If you're good at sales, you can make some good money.

    Cons

    - For AE's, commissions can come in waves, and sometimes not at all. Save instead of splurge. - As AE's tend to be an entry level position, it tends to be a good test for whether or not someone is cut out for sales. They *do* watch your sales numbers, and will sample calls to go over strategies with you, if you aren't doing well. But those who may not do well come and go, or get shuffled around, so keeping some names with sales areas straight can be hard. - Departments that don't commonly interact with yours seem a million miles away, despite being in the same building. - Very large, international company with multiple offices around the globe, so there are a lot of people to know, depending on your job.

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    2 people found this review helpful

    EBSCO Industries Response

    Marketing and Communications Manager

    Thank you for taking the time to provide your input. We appreciate your insight.

  10. 5.0
    Current Employee

    Good!

    Jul 6, 2022 - Software Engineer (Swe II) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company, healthy work life balance, fully remote

    Cons

    None really! Great company in Bham

    Be the first to find this review helpful
  11. 2.0
    Former Employee, more than 5 years

    EBSCO

    Aug 20, 2022 - Inspector in Alys Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company it self has values. Unfortunately bad management and employees devalue the Company

    Cons

    Housekeeping Managers are corrupt !!!!!!

    Continue reading
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Viewing 1 - 10 of 201 Reviews
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EBSCO Industries Reviews FAQs

EBSCO Industries has an overall rating of 3.5 out of 5, based on over 209 reviews left anonymously by employees. 52% of employees would recommend working at EBSCO Industries to a friend and 43% have a positive outlook for the business. This rating has improved by 13% over the last 12 months.

According to anonymously submitted Glassdoor reviews, EBSCO Industries employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at EBSCO Industries. This rating has improved by 10% over the last 12 months.

52% of EBSCO Industries employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated EBSCO Industries 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at EBSCO Industries to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.

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Glassdoor has 209 EBSCO Industries reviews submitted anonymously by EBSCO Industries employees. Read employee reviews and ratings on Glassdoor to decide if EBSCO Industries is right for you.