EBSCO Industries Reviews | Glassdoor

EBSCO Industries Reviews

Updated April 20, 2018
111 reviews

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3.5
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EBSCO Industries Chief Executive Officer David Walker
David Walker
5 Ratings

111 Employee Reviews

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Pros
Cons
  • Poor management structure; ultra-cliquey; Manager was not open to suggestions and took any criticism personally (in 4 reviews)

  • I think the worst thing I saw was the upper management (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Great Company with caring employees and strong business ethics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Manager in Sarasota, FL
    Current Employee - Installation Manager in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time (More than a year)

    Pros

    You will be hard pressed to find a company that does more for their employees on a regular basis to insure their success and well being, encouraging team work and personal growth consistently.

    Cons

    Not really a negative thing, but some employees have been in the same work environment for many, many years - thus change does not come easily and skepticism naturally catches a ride. This shouldn't affect new progress, just slow it a little in taking place - but overall a reasonable trade off for loyalty.

    Advice to Management

    Keep up your interest and communications in a visible way, everyone appreciates it.

    EBSCO Industries Response

    Sep 25, 2017 – EBSCO Industries

    Thank you for your input and for reviewing the EBSCO business you work within. Change does not always come easy and we appreciate your positive perspective as we work together to continuously improve... More


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Privately owned, provides multiple opportunities for professional development, cares about their employees.

    Cons

    Old mainframe application but that is changing.

    Advice to Management

    Keep up the good work.

    EBSCO Industries Response

    Feb 20, 2018 – EBSCO Industries

    Thank you for your input. We appreciate you taking the time to provide your perspective.

  3. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at EBSCO Industries (More than 5 years)

    Pros

    On a mountaintop, cafeteria on campus, wildlife everywhere

    Cons

    Very little diversity and advancement available.

    Advice to Management

    Stop leaving policy up to each manager. Company wide policies would create a more fair working environment. How much you enjoy your job is contingent on the competence of your mannager.


  4. "Shockingly disturbing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EBSCO Industries full-time

    Pros

    This was a great place to work, lots of caring and committed individuals with years of industry experience. Until.....

    Cons

    Several individuals were introduced into the mix in the middle of 2017, with the intent to re-energize the sales force. The whole dynamic of the company has changed. With no knowledge of the business and no desire to understand the business, EVERY leadership position in the company was terminated. People now operate in complete fear of being the next to be released and anyone who questions this new team of interim leaders is terminated immediately.

    Advice to Management

    The Corporate team needs to step in and take control of the situation. The existing onsite leadership is clueless and they WILL drive the business under if they continue to allow their egos to over-ride common sense business practices.


  5. "Runs fine for what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Great opportunities to make an immediate difference

    Cons

    Doesn't operate like a publicly traded company would

    Advice to Management

    Develop deep competencies in ERP systems to deploy to the various enterprises

    EBSCO Industries Response

    Feb 20, 2018 – EBSCO Industries

    Thank you for your input. We appreciate that you recognize there are opportunities to make a difference within EBSCO. We want all of our team members to work together to continuously improve the... More


  6. "Need Connections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time

    Pros

    Benefits are almost excellent a

    Cons

    Sheep.... Everyone can be easily led


  7. Helpful (1)

    "Publisher Services European Accounts Payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time (More than 8 years)

    Pros

    Excellent benefits. Profit sharing has way above average return, with full vesting after 7 years. Beautiful campus with on site cafeteria.

    Cons

    Pay increases are few and far between. Cliquish culture. Substandard work or efficiency is not reprimanded. Above average employees are not recognized.

    Advice to Management

    Get rid of substandard employees, and recognize and reward good employees.

    EBSCO Industries Response

    Feb 20, 2018 – EBSCO Industries

    Thank you for your input. We recognize that the culture within each business is very important for creating momentum and driving success. We want all of our departments and businesses to set a high... More

  8. "Implementation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Implementation Manager in Ipswich, MA
    Current Employee - Implementation Manager in Ipswich, MA
    Recommends
    Positive Outlook

    I have been working at EBSCO Industries full-time (More than a year)

    Pros

    I was recruited for a position that perfectly matched my background. After the first phone interview, I was consistently appraised of the timing and my status in the hiring process.
    This company sincerely cares about their employees and realize that the strength of their business is a direct reflection on the strength of their employees skills and satisfaction on the job, including the benefits offered.
    It is a progressive company, always looking for ways to improve the employee experience. Turnover is low and longevity is high. We have an awesome team with professionals who are ALWAYS willing to help each other and share information. We call ourselves the "Dream Team". Our direct reports are all about listening and acting quickly to new ideas. They couldn't be more supportive in every way.

    Cons

    Because EBSCO is a progressive company, changing with the times, technology, improvements and employee needs, it is a very dynamic environment, which is not a con or negative at all. If you are looking for a place to land where you can site back and let the grass grow under your feet, this would not be a good fit. Change happens all the time and for the GOOD!

    Advice to Management

    Continue to heavily collaborate with other teams to prevent teams working in silos.


  9. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EBSCO Industries full-time (More than a year)

    Pros

    Treetop café, on site gym

    Cons

    Poor management, lack of job security

    Advice to Management

    VP’s must take responsibility as that is clearly not the case currently. If the company continues to lower its standards like it has been, it will go out of business. Poor leadership overall.


  10. "A great place to get started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Birmingham, AL
    Former Employee - Graphic Designer in Birmingham, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EBSCO Industries full-time (More than 3 years)

    Pros

    Wonderful benefits and work-life balance.

    Cons

    Very corporate environment. A good bit of red tape surrounding new creative ideas

    EBSCO Industries Response

    Nov 7, 2017 – EBSCO Industries

    Thank you for taking the time to share your feedback! We want to encourage creative thinking and new ideas throughout our businesses and we are currently reviewing new ways to give our team members... More


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