EBSCO Industries Reviews | Glassdoor

EBSCO Industries Reviews

Updated September 21, 2018
127 reviews

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3.4
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EBSCO Industries Chief Executive Officer David Walker
David Walker
9 Ratings

127 Employee Reviews

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Pros
Cons
  • "Upper management changes regularly, if not people then direction" (in 6 reviews)

  • "Poor management structure; ultra-cliquey; Manager was not open to suggestions and took any criticism personally" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Work is fun when you are surrounded by the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time (More than a year)

    Pros

    The company strives to do what is best for team members. There has been an abundance of changes over the past few years, but in my opinion, they have been for the better. Change can be scary, but I feel like the leadership team has done a good job of communicating the strategy behind these adjustments and the vision moving forward.

    I am very fortunate to say that I feel like my department is an extension of my family. We have a lot of fun together, but we also hold each other accountable and expect each other to give his/her best effort.

    The benefits offered by EBSCO are great. Would I like to have a higher salary? Of course - who wouldn't? But when you factor in health benefits and onsite amenities (health clinic, gym, cafeteria, and more), compensation is more than fair.

    From day one at this company, I felt at home and as if I was part of something bigger. If you are looking for something similar, I highly encourage you to consider a position at EBSCO.

    Cons

    Advancement opportunities are not plentiful in my area, but the ability to learn and grow as an expert in my field make up for it.

    Advice to Management

    Stay the course and continue to communicate the company's vision to team members.


  2. "Change is the only constant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Great pay and benefits. The profit share is much better than comparable plans in the area. Health insurance is excellent and the already low premiums decrease the longer you stay with the company. Annual pay increases, do well for the company and the company will do well for you. Company regularly asks for feedback and listens for the most part by implementing some things employees ask for.

    Cons

    Layoffs aren't uncommon, but the writing is usually on the wall. Upper management changes regularly, if not people then direction.

    Advice to Management

    Instead of laying off the end worker, what about all the managers. There are managers that manage managers, and managers that have one or two direct reports. There are so many layers at ebsco.

  3. Helpful (1)

    "Great coworkers, but terrible pay and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ipswich, MA
    Current Employee - Anonymous Employee in Ipswich, MA
    Doesn't Recommend
    No opinion of CEO

    I have been working at EBSCO Industries full-time (More than 5 years)

    Pros

    The people who work there are great.
    The location
    Profit Sharing match up to 14%

    Cons

    President addressed how he values women in the workplace, yet our benefits do not cover anything fertility related leaving people with a large financial burden if they want their own family and need assistance.
    Insurance is out of Alabama and covers absolutely nothing even when selecting the best plan they have. Expect to pay for everything out of your pocket.
    Since they are not located in Boston they get away with not paying anyone appropriately. Good people leave all the time because they can't justify getting paid 50% less just so they don't have to commute to Boston.

    Advice to Management

    Switch your headquarters to Ipswich and offer the option of MA insurance even if premiums double. Let your employees make that decision instead of making us pay thousands of dollars in health care bills because you don't want to pay more - a lot of people would welcome higher premiums for the coverage. Much more money would be saved in the end if you cared about the health of your employees.
    Pay people what they deserve and stop wasting your money by painting the air ducts neon green and changing the cubical setup 10 times in a row.


  4. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Flex time, profit sharing, hard to get fired

    Cons

    Impossible to advance, salary will hardly increase

    Advice to Management

    Pay the people who actually make you money


  5. "Don't get comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at EBSCO Industries full-time

    Pros

    Fun atmosphere and nice folks in general

    Cons

    Upper Management change direction to often

    Advice to Management

    Listen to your people


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Former Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time (More than 5 years)

    Pros

    EBSCO generally tries to do right by it's employees and provides good training opportunities.

    Cons

    The biggest Con is a lack of career growth. Advancement is very slow and opportunities are few and far between.

    Advice to Management

    Listen more to the tactical managers who are actually closest to the work being done.


  7. "Company is lost and living off of a couple of long-term businesses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time

    Pros

    Great campus, nice employees, and good meals.

    Cons

    Management is promoted based off of social activities outside of work and some of them don't even understand their departments. A whole department was laid off because they weren't adding value - all due to the director having zero clue what their function was. Plus that director belittled others and got mad at employees for not drinking and smoking pot with her on work trips. Terrible work environment.

    Advice to Management

    Don't hire unqualified managers because they go drinking with the VP or AVP.

  8. "Great place to start a career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Birmingham, AL
    Current Employee - Executive Assistant in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time (More than 10 years)

    Pros

    Beautiful Campus/Onsite Gym/Onsite Physician's Office/Onsite Café

    Cons

    Long, beautiful walk from the parking lot.

    Advice to Management

    Keep our company diversified and growing.


  9. "EBSCO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time

    Pros

    Great company and work culture

    Cons

    The trade publishing division dissolved


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EBSCO Industries full-time

    Pros

    The staff is great to work with , the beautiful campus is a tremendous backdrop to the work environment, and the on-site cafeteria is very convenient and affordable.

    Cons

    The training is very ineffective and disorganized.


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