EBSCO Industries Reviews | Glassdoor

EBSCO Industries Reviews

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Found 139 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
91%
Approve of CEO
EBSCO Industries CEO David Walker
David Walker
15 Ratings
  1. "Bait and Switch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I have been working at EBSCO Industries full-time for more than 9 years

    Pros

    Desk job, weekends and holidays off, flexibility depending on manager.

    Cons

    Favoritism, micromanagement based on personality clashes, no upper advancement opportunities

    Advice to Management

    Be honest. Say what you mean instead of making veiled comments. And some can be kinder in how they speak to people.

    EBSCO Industries2018-05-07

    EBSCO Industries Response

    May 8, 2018EBSCO Industries

    Reading a review like this from someone who has been a part of our company for more than eight years is very disappointing. Your cons list certainly does not describe the type of culture we strive to create. We appreciate you providing your input.

  2. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook

    I have been working at EBSCO Industries full-time

    Pros

    great environment to wrok in

    Cons

    business closed 9 months after I left

    Advice to Management

    don't buy an automatic dailer unless you know how to utilize it

    EBSCO Industries2018-04-02
  3. Helpful (1)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Manager 

    I worked at EBSCO Industries for more than 6 years

    Pros

    On a mountaintop, cafeteria on campus, wildlife everywhere

    Cons

    Very little diversity and advancement available.

    Advice to Management

    Stop leaving policy up to each manager. Company wide policies would create a more fair working environment. How much you enjoy your job is contingent on the competence of your mannager.

    EBSCO Industries2018-04-04

    EBSCO Industries Response

    May 8, 2018EBSCO Industries

    Having been a part of EBSCO for more than five years, you probably recognize how much we value continuous improvement. And, we realize having strong managers is important for the success of our teams and our company. This past year, we have created an EBSCO Leadership program to support ...

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  4. Helpful (4)

    "Shockingly disturbing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EBSCO Industries full-time

    Pros

    This was a great place to work, lots of caring and committed individuals with years of industry experience. Until.....

    Cons

    Several individuals were introduced into the mix in the middle of 2017, with the intent to re-energize the sales force. The whole dynamic of the company has changed. With no knowledge of the business and no desire to understand the business, EVERY leadership position in the company was terminated. People now operate in complete fear of being the next to be released and anyone who questions this new team of interim...

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    Advice to Management

    The Corporate team needs to step in and take control of the situation. The existing onsite leadership is clueless and they WILL drive the business under if they continue to allow their egos to over-ride common sense business practices.

    EBSCO Industries2018-04-20
  5. "Runs fine for what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Great opportunities to make an immediate difference

    Cons

    Doesn't operate like a publicly traded company would

    Advice to Management

    Develop deep competencies in ERP systems to deploy to the various enterprises

    EBSCO Industries2018-01-17

    EBSCO Industries Response

    February 20, 2018EBSCO Industries

    Thank you for your input. We appreciate that you recognize there are opportunities to make a difference within EBSCO. We want all of our team members to work together to continuously improve the services we deliver and the products we create.

  6. "Need Connections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time

    Pros

    Benefits are almost excellent a

    Cons

    Sheep.... Everyone can be easily led

    EBSCO Industries2018-01-26
  7. Helpful (1)

    "Publisher Services European Accounts Payable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time for more than 9 years

    Pros

    Excellent benefits. Profit sharing has way above average return, with full vesting after 7 years. Beautiful campus with on site cafeteria.

    Cons

    Pay increases are few and far between. Cliquish culture. Substandard work or efficiency is not reprimanded. Above average employees are not recognized.

    Advice to Management

    Get rid of substandard employees, and recognize and reward good employees.

    EBSCO Industries2017-12-21

    EBSCO Industries Response

    February 20, 2018EBSCO Industries

    Thank you for your input. We recognize that the culture within each business is very important for creating momentum and driving success. We want all of our departments and businesses to set a high standard of excellence, and to recognize team members who perform at a level that meets ...

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  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Privately owned, provides multiple opportunities for professional development, cares about their employees.

    Cons

    Old mainframe application but that is changing.

    Advice to Management

    Keep up the good work.

    EBSCO Industries2017-11-10

    EBSCO Industries Response

    February 20, 2018EBSCO Industries

    Thank you for your input. We appreciate you taking the time to provide your perspective.

  9. "Implementation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Implementation Manager in Ipswich, MA
    Recommends
    Positive Outlook

    I have been working at EBSCO Industries full-time for more than 2 years

    Pros

    I was recruited for a position that perfectly matched my background. After the first phone interview, I was consistently appraised of the timing and my status in the hiring process. This company sincerely cares about their employees and realize that the strength of their business is a direct reflection on the strength of their employees skills and satisfaction on the job, including the benefits offered. It is a progressive...

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    Cons

    Because EBSCO is a progressive company, changing with the times, technology, improvements and employee needs, it is a very dynamic environment, which is not a con or negative at all. If you are looking for a place to land where you can site back and let the grass grow under your feet, this would not be a good fit. Change happens all the time and for the GOOD!

    Advice to Management

    Continue to heavily collaborate with other teams to prevent teams working in silos.

    EBSCO Industries2017-11-08

    EBSCO Industries Response

    May 8, 2018EBSCO Industries

    It sounds like you work at our business in Ipswich - EBSCO information Services. It's great to hear that your hiring experience was a good one and you are pleased with your decision to join this team! Thank you for providing feedback on Glassdoor.

  10. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EBSCO Industries full-time for more than 2 years

    Pros

    Treetop café, on site gym

    Cons

    Poor management, lack of job security

    Advice to Management

    VP’s must take responsibility as that is clearly not the case currently. If the company continues to lower its standards like it has been, it will go out of business. Poor leadership overall.

    EBSCO Industries2017-12-08
Found 139 reviews