EBSCO Industries Reviews | Glassdoor

EBSCO Industries Reviews

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Found 139 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
91%
Approve of CEO
EBSCO Industries CEO David Walker
David Walker
15 Ratings
  1. Helpful (2)

    "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Internet Associate in Latham, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time for more than 2 years

    Pros

    I had a good experience overall. I worked for a small office in upstate NY that was owned by Ebsco. They offered great benefits, a 401K, and regular raises each year.

    Cons

    I did not feel that I had many opportunities for moving up in my department because we were such a small office and most of the new employees were hired in another state where the company was based out of.

    EBSCO Industries2017-07-11

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    We are glad to hear you had a positive overall experience working with us. Thank you for your review and feedback. We believe it's important for everyone to understand how their role connects to the purpose and objectives of the business so they can grow their own careers by contributing ...

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  2. Helpful (7)

    "Value your employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EBSCO Industries full-time

    Pros

    The people I work with are wonderful. The view of the headquarters is wonderful and access to a cafe is wonderful.

    Cons

    Senior CORPIT leadership cannot make a decision and usually when they do, it is incorrect. Hostile work environment from corp it management makes it a less desirable place to work.

    Advice to Management

    Consider removing the CIO. He is toxic to the environment. His ego is so big, he cannot accept any constructive criticism. He does not listen and does not value the employees under him. He has either forced or removed (Reduction in Force) great and extremely productive employees while protecting his good ol' boy friends. He spends too much money and then used the employees to be the scapegoat. This company could be...

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    EBSCO Industries2017-08-18

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    This is a disappointing review to read as it is not how we want to hear leaders within our organization described. Corporate Information Technology is changing rapidly and the landscape of many of our businesses is changing right along with it. Our success over the past 70+ years ...

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  3. Helpful (7)

    "Started good, ending bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate IT in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EBSCO Industries full-time for more than 2 years

    Pros

    Decent pay. Good benefits. Nice scenery. Occassionaly, depending on who your manager is, the teams are bought lunches.

    Cons

    85% of the employees sit on a high horse. Raises are hard to come by, even if you do great work consistently. If you aren't management, no one really cares about you. There are definitely favorites. If you are not a "favorite" you are treated like crap. Discrimination is huge. Contacted HR several occasions looking for help and they did nothing. Cafeteria food will make you ill on the daily.

    Advice to Management

    Listen to the people who are on the bottom, who actually help run and keep the company going. You're losing good employees and laying off hard workers to let the "favorites" stay to sit on their behinds and do nothing all day, soaking up the benefits and high pay.

    EBSCO Industries2017-08-02

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    We have and will always strive to maintain a culture of integrity and mutual respect because we know that our success tomorrow is driven by the people within our organization today. We take your comment about discrimination very seriously and don't want anyone to ever think this ...

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  4. Helpful (4)

    "Manager Web Services DevOps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager Web Services DevOps in Birmingham, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at EBSCO Industries for more than 4 years

    Pros

    Great benefits, great location with competitive compensation

    Cons

    Profitable company but too many layoffs occurring for comfort or stability

    Advice to Management

    Get back to when you value employees more as you once did

    EBSCO Industries2017-06-17

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    We do not like reading that you think we might value employees less today than in the past. We know that our success tomorrow is driven by the people within our organization today. We are striving to create leaders at all levels within our company.

  5. "Book Processing Sweat shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Book Processing in Contoocook, NH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EBSCO Industries full-time for more than a year

    Pros

    Pay was ok , benefits were offered but not unreasonable

    Cons

    Sweat shop, made you use you vacation time if no work was available (lack of work), as others reviewed - occurrences , lack of friendly encouraging management, made you clean the work center not just your area to save them from using janitor. They use a metrics system which time limits so restrictive you can meet them. They use Temporary employees more than full time due to turn over . Bad place stay away . Reputation...

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    Advice to Management

    advice to New ownership ...Fire the old management team , so old they need to use newer friendly techniques. Scare tactics and abuse does not work. over 14 people turn over in 9 months.

    EBSCO Industries2017-07-31
  6. "Ebsco EIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Engineer in Ipswich, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time for more than 4 years

    Pros

    Lots of changes and learning around agile processes

    Cons

    Vacation time should be longer, at least up to 3 weeks to start with.

    Advice to Management

    Keep up the good work!!!

    EBSCO Industries2017-06-27

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    Thank you for providing a review about working at EBSCO Information Services. We are constantly looking for ways to improve and we appreciate the feedback and candor we receive in our annual employee surveys.

  7. "Great company and great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Industries full-time for more than 6 years

    Pros

    Awesome Company with great benefits!

    Cons

    Pay is a little low for job.

    EBSCO Industries2017-06-06

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    Thank you for your review - We appreciate the transparency of Glassdoor. This site is playing a role in helping us recruit the kinds of employees who will be successful in our businesses while helping EBSCO be successful too.

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Recommends

    I worked at EBSCO Industries full-time

    Pros

    Great company with great benefits.

    Cons

    Nothing bad to say about this company.

    EBSCO Industries2017-05-09

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    Thank you for your review - We appreciate the transparency of Glassdoor. This site is playing a role in helping us recruit the kinds of employees who will be successful in our businesses while helping EBSCO be successful too.

  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at EBSCO Industries full-time

    Pros

    Management wants employees to succeed Friendly Coworkers Accommodating Benefits Profit-Sharing Comfortable Environment

    Cons

    I cannot think of any Cons.

    EBSCO Industries2017-05-01

    EBSCO Industries Response

    September 25, 2017EBSCO Industries

    Nice to hear you think we're great! We work hard to hire the right people to keep our businesses moving forward and our company great!

  10. "Account Executive"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at EBSCO Industries full-time

      Pros

      Great benefits, excellent sales tools, compensation

      Cons

      long sales cycle, high use of SalesForce

      EBSCO Industries2017-04-24

      EBSCO Industries Response

      September 25, 2017EBSCO Industries

      Salesforce isn't used by all of our divisions, but many of our businesses have found it to be a helpful and incredibly useful tool! Thank you for providing your feedback on glassdoor.

    Found 139 reviews