EBSCO Information Services Reviews | Glassdoor

EBSCO Information Services Reviews

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Found 281 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
64%
Approve of CEO
EBSCO Information Services CEO Tim Collins
Tim Collins
177 Ratings
Pros
  • "Good work/life balance if you are efficient(in 41 reviews)

  • "Good benefits and probably an overall better company to work for than most of its competition(in 22 reviews)

Cons
  • "EBSCO Health feels very disconnected from rest of(in 28 reviews)

  • "Boys club only take care of each other(in 9 reviews)

More Pros and Cons
  1. Featured Review

    "Top-notch Scrum Master Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Scrum Master in Ipswich, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Information Services full-time for more than 2 years

    Pros

    Most experienced and talented group of servant leaders that I've worked with in my career

    Cons

    Limited opportunities for Scrum Masters due to strong retention

    EBSCO Information Services2019-02-07
  2. "Loved working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ipswich, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EBSCO Information Services full-time for more than 4 years

    Pros

    Fun coworkers, good work life balance, great commute

    Cons

    Pay was on the low end

    EBSCO Information Services2019-05-10
  3. Helpful (7)

    "Corrupt and Toxic Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO Information Services full-time for more than 6 years

    Pros

    North shore company. Flexibility for those looking to maintain an healthy work/life balance. Health care coverage is good.

    Cons

    Culturally EBSCO has to make changes. The top level has been there since the beginning and seem to not be willing to do what it takes to move the company toward a better culture. Believe the other negative reviews - they are true. Women do have issues in the bro-like culture. The politics are very real and if you are not in with the right people or if you speak out if something seems wrong you are pushed out for this....

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    Advice to Management

    Look at the top, changes need to be made in order to fix the toxic culture. "North Shore" company will only you take you so far these days.

    EBSCO Information Services2019-05-16
  4. Helpful (1)

    "Pretty good place to work for an engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO Information Services full-time for more than 2 years

    Pros

    Very agile environment from the top down, engineers are able to make their own decisions when it comes to implementation details, flexible working and WFH, good team atmosphere

    Cons

    Constant sense of frugality from Corporate (no Christmas bonuses, nor annual bonuses as one example).

    EBSCO Information Services2019-04-30
  5. Helpful (2)

    "Decent benefits, lousy pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at EBSCO Information Services full-time for more than 6 years

    Pros

    Benefits are pretty good, dental, time off etc

    Cons

    Glacial vesting schedule, limited opportunity for advancement in many sectors, management is unresponsive to workers’ concerns.

    Advice to Management

    Your pursuit of relentless profit growth precludes both your service of customers and employee loyalty.

    EBSCO Information Services2019-05-03
  6. "Satisfied"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at EBSCO Information Services

      Pros

      Relaxed work env. Flexible schedules

      Cons

      Nothing really here to report

      Advice to Management

      Perhaps introduce bonuses for software engineers.

      EBSCO Information Services2019-04-18
    • "Great company with good work/life balance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Medical Writer in Ipswich, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at EBSCO Information Services full-time for more than 4 years

      Pros

      Great opportunity for work/life balance

      Cons

      Sometimes work is a bit mundane

      EBSCO Information Services2019-04-17
    • "I love to work there."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Engagement Senior 
      Recommends
      Approves of CEO

      I worked at EBSCO Information Services full-time for more than 4 years

      Pros

      A full package of benefits. Nice workplace.

      Cons

      A little US centered for an international company, but they were trying to change it.

      EBSCO Information Services2019-04-02
    • Helpful (1)

      "Could Be Great But They Aren't"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Regional Account Manager 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at EBSCO Information Services full-time for more than 4 years

      Pros

      The Blue Cross Blue Shield Medical Coverage is good

      Cons

      The compensation is unachievable or sustainable

      Advice to Management

      Innovate

      EBSCO Information Services2019-04-19
    • Helpful (2)

      "Amazing work-life balance, Constantly changing their long range plans"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in Durham, NC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at EBSCO Information Services full-time for more than 2 years

      Pros

      Work life balance. Laid-back atmosphere. Work is smooth and easy to complete.

      Cons

      Not a lot of work todo. LRP changes all the time. Only had 1 task out of 5 used in the past 2 years of employment.

      Advice to Management

      NRF enforcement is all based on honesty. None of the NFR's are validated and are often just thrown out because they would take time to complete. Communication between ARTs is overcomplicated and ends up being a game of telephone between Architects when dev teams could communicate directly. Current development on new platform is creating the same over engineered pattern as legacy. Orchestrators taking to Orchestrators...

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      EBSCO Information Services2019-03-04

      EBSCO Information Services Response

      April 25, 2019EBSCO Information Services

      Thank you for taking the time to share your thoughts and advice to management. Technology Leadership regularly holds Town Halls across our campus locations and we encourage you to share any ideas or questions you have on both process and communication. Your feedback is important ...

      Show More
    Found 281 reviews