EBSCO Reviews | Glassdoor

EBSCO Reviews

Updated August 17, 2017
100 reviews

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3.5
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Tim Collins
43 Ratings

100 Employee Reviews

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More Pros and Cons

  1. "Great Company with caring employees and strong business ethics."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Manager in Sarasota, FL
    Current Employee - Installation Manager in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO full-time (More than a year)

    Pros

    You will be hard pressed to find a company that does more for their employees on a regular basis to insure their success and well being, encouraging team work and personal growth consistently.

    Cons

    Not really a negative thing, but some employees have been in the same work environment for many, many years - thus change does not come easily and skepticism naturally catches a ride. This shouldn't affect new progress, just slow it a little in taking place - but overall a reasonable trade off for loyalty.

    Advice to Management

    Keep up your interest and communications in a visible way, everyone appreciates it.


  2. "great job, low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO full-time (Less than a year)

    Pros

    The insurance is amazing & the majority of the upper management are nice caring people.

    Cons

    high overturn because no drug testing & management turns a blind eye to employees who cause issues or to employees who consistently don't work.

    Advice to Management

    Show appreciation to the team members who make the company successful & get rid of the people who don't do their jobs or put in the effort others do.

  3. Helpful (4)

    "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO full-time (More than 3 years)

    Pros

    The benefits package is hard to beat and includes paid maternity leave. It's a stable company with a good profit-sharing program in place of a traditional 401K.

    Cons

    I work for a subsidiary that changes direction too frequently and can't seem to keep a steady, long-term team. Because the company is so sales-focused, it seems to lose sight of how other activities long morale-boosting and effective public relations contribute to the bottom line.

    Advice to Management

    Don't forget about the little people who work hard every day to keep the place running.


  4. Helpful (2)

    "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Associate in Latham, NY
    Former Employee - Internet Associate in Latham, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at EBSCO full-time (More than a year)

    Pros

    I had a good experience overall. I worked for a small office in upstate NY that was owned by Ebsco. They offered great benefits, a 401K, and regular raises each year.

    Cons

    I did not feel that I had many opportunities for moving up in my department because we were such a small office and most of the new employees were hired in another state where the company was based out of.


  5. Helpful (2)

    "Value your employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EBSCO full-time

    Pros

    The people I work with are wonderful. The view of the headquarters is wonderful and access to a cafe is wonderful.

    Cons

    Senior CORPIT leadership cannot make a decision and usually when they do, it is incorrect. Hostile work environment from corp it management makes it a less desirable place to work.

    Advice to Management

    Consider removing the CIO. He is toxic to the environment. His ego is so big, he cannot accept any constructive criticism. He does not listen and does not value the employees under him. He has either forced or removed (Reduction in Force) great and extremely productive employees while protecting his good ol' boy friends. He spends too much money and then used the employees to be the scapegoat. This company could be great if they just put the correct leadership in place. The CEO enables this behavior.


  6. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher in Atlanta, GA
    Former Employee - Researcher in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at EBSCO (More than a year)

    Pros

    Cool people and flexible scheduling.

    Cons

    The company moving miles away just to fire half the staff wasn't cool.


  7. Helpful (1)

    "Mike Gorrell is destroying EBSCO as CIO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EBSCO full-time (More than a year)

    Pros

    EBSCO employees are very nice and supportive. Great benefits and retirement.

    Cons

    The current CIO Mike Gorrell is completely incompetent & single handedly destroying EBSCO Industries. Under his poor leadership and vision, EBSCO Corporate Information Technology has had consistent lay-offs for 3 straight years due to bad decisions. And now that Mike has failed EBSCO industries as a leader and wasted millions of EBSCO dollars, he now has a devious scheme to start a new company within EBSCO named OXBI Consulting to service internal and external clients. He is a bully that doesn’t accept criticism, lacks any empathy and uses extreme vulgar language. He surrounds himself around “Yes-Men” who lack any kind of backbone. His ineffectiveness to manage budgets has led to massive layoffs, failed IT projects, poor salaries and lowered employee morale. EBSCO is now having to sale-off many of its subsidiary companies; which points to a larger problem.

    Advice to Management

    The Board of Directors should take immediate action in removing Mike Gorrell from the position of CIO. Mike is wasting millions of dollars due to poor decision making and lack of leadership skills. Please have an external audit performed to track Mike’s erroneous spending. EBSCO is in need of better Corporate Information Technology leadership and the board should remove Mike Gorrell and his direct reports within Corporate Information Technology.

  8. "Started good, ending bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate IT in Birmingham, AL
    Current Employee - Corporate IT in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EBSCO full-time (More than a year)

    Pros

    Decent pay.
    Good benefits.
    Nice scenery.
    Occassionaly, depending on who your manager is, the teams are bought lunches.

    Cons

    85% of the employees sit on a high horse.
    Raises are hard to come by, even if you do great work consistently.
    If you aren't management, no one really cares about you.
    There are definitely favorites. If you are not a "favorite" you are treated like crap.
    Discrimination is huge. Contacted HR several occasions looking for help and they did nothing.
    Cafeteria food will make you ill on the daily.

    Advice to Management

    Listen to the people who are on the bottom, who actually help run and keep the company going. You're losing good employees and laying off hard workers to let the "favorites" stay to sit on their behinds and do nothing all day, soaking up the benefits and high pay.


  9. Helpful (3)

    "Manager Web Services DevOps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Web Services DevOps in Birmingham, AL
    Current Employee - Manager Web Services DevOps in Birmingham, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at EBSCO (More than 3 years)

    Pros

    Great benefits, great location with competitive compensation

    Cons

    Profitable company but too many layoffs occurring for comfort or stability

    Advice to Management

    Get back to when you value employees more as you once did


  10. "Ebsco EIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Ipswich, MA
    Current Employee - QA Engineer in Ipswich, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EBSCO full-time (More than 3 years)

    Pros

    Lots of changes and learning around agile processes

    Cons

    Vacation time should be longer, at least up to 3 weeks to start with.

    Advice to Management

    Keep up the good work!!!


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