ECRI Institute Reviews | Glassdoor

ECRI Institute Reviews

Updated November 30, 2017
65 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeffrey C. Lerner
28 Ratings

65 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work from home and flexible hours (in 14 reviews)

  • Great benefits and work/life balance (in 10 reviews)

Cons
  • Micromanagers, stuck in the 19th century, no room for advancement or new ideas (in 4 reviews)

  • No windows so it's a bit dark and dreary inside (in 6 reviews)

More Pros and Cons

  1. "good organization with decent courses"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ECRI Institute full-time

    Pros

    nice people, working for patient safety

    Cons

    no dynamic enough, few growth chances


  2. "A Place To Do Good, Not Get Rich"

    StarStarStarStarStar
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at ECRI Institute full-time (More than a year)

    Pros

    Being a non-profit organization, ECRI can focus on what's right more than the bottom line. All my co-workers had the highest integrity.

    Cons

    Being a non-profit organization, the pay is obviously lower than you would get elsewhere.

  3. "Positive and professional work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Technology Analyst in Plymouth Meeting, PA
    Current Employee - Healthcare Technology Analyst in Plymouth Meeting, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ECRI Institute full-time (More than a year)

    Pros

    Great mission. Great culture. Welcoming and friendly environment. Everyone genuinely looks happy to be working. Great benefits health care, vacation, sick and personal time. Free coffee and soda. Health and wellness oriented (walking trails on site). Work from home and flexible hours. Management is kind and caring.

    Cons

    I can't think of anything that would need to be noted. Every company has its struggles but this company by far exceeds other organizations.


  4. Helpful (1)

    "I was excited to join such a prestigious organization, but that excitement quickly turned to low morale and burnout."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ECRI Institute full-time (More than 3 years)

    Pros

    Benefits Package was decent, that's about it.
    There are some fun events that are employee friendly,but it's a cult like atmosphere that is a bit strange.

    Cons

    Out of control upper management runs amuck, with inappropriate behaviors being allowed to induce low morale and burnout by the employees that actually do the work. There's accountability to the staff they manage. Very difficult to respect a company that allows such situations and turns a blind eye.

    Advice to Management

    Quit...while you're ahead.


  5. Helpful (1)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at ECRI Institute full-time

    Pros

    This is a company that is very good to employees and really shows how much they appreciate their staff. Having spent time in other corporate environments this is few and far between.

    Cons

    The salaries are not high compared what you could get elsewhere, as is typical with most non-profits. The building also felt outdated when I was there last. The founder wanted to building to feel like a submarine because he had spent time on one, but most people have not and would have appreciated windows and more sunlight. In general it doesn't look like it has been updated in about 20-30 years. There also didn't seem to be much room for training and upward growth for employees.

    Advice to Management

    Create career paths with options for employees and provide trainings or education to help their career development.


  6. Helpful (5)

    "Run, don't walk, away from this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Assessment in Plymouth Meeting, PA
    Former Employee - Technology Assessment in Plymouth Meeting, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ECRI Institute full-time (More than 5 years)

    Pros

    Work-from-home policies are nice; but they force you to work even if the office is closed for bad weather (i.e., no paid snow days, even during a blizzard).
    Free soda if you're into that sort of thing.
    The only good thing about the office are the high cubical walls -- you can easily listen to music or watch Netflix while working.

    Cons

    The executive staff have all been here way too long and they don't know how the real world works anymore. Executive staff act like they want all of the groups to work collaboratively, but I have only ever worked with my own group on our one sole project. You often see people in the hallways that you have never seen before and there is a high turn-over rate in certain departments.
    Pay is on the lower end and promotions almost never happen (unless you're at the top of your pay scale and they want to keep you with the company). No room for growth; the only time you'll work on a different project is if you move groups. Benefits are almost non-existent -- no tuition reimbursement, no maternity leave, very strict vacation and sick time policies.
    There is next to no professional development; I had to go out and pay for my own development courses.
    The building is like working in a basement; the only windows on the third floor are in the conference rooms. No fresh air, the cleaning staff is non-existent as there is dust covering everything -- the filing cabinets, the tops of cubicles. I have staples on my floor that have been there since I started so it's clear they never vacuum.

    Advice to Management

    Jeff should resign or be forced into retirement; he clearly does not care about the company of the people who work for him. The Board of Trustees should be more involved in the day to day operations and see for themselves what a terrible place this is becoming.


  7. Helpful (2)

    "Ok work environment but very little room for professional growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Technology Specialist in Plymouth Meeting, PA
    Current Employee - Healthcare Technology Specialist in Plymouth Meeting, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at ECRI Institute full-time (More than 3 years)

    Pros

    Laidback environment, not a lot of micro-managing, and great work-life balance.

    Cons

    Silo culture, no room for growth internally, no motivation for young professionals

    Advice to Management

    There needs to be a purge of upper management as they cannot get with the times. Actually listen to what your employees are saying. Don't hold meetings for those with concerns than do absolutely nothing after the fact.

  8. Helpful (2)

    "Do yourself a favor and never work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth Meeting, PA
    Current Employee - Anonymous Employee in Plymouth Meeting, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ECRI Institute full-time (Less than a year)

    Pros

    Benefits (health/dental, 403b employer match)
    Work from home
    Flexibility

    Cons

    Terribly low pay
    Self-serving nonprofit
    Incompetent upper management
    Technology still stuck in the 90s
    Nepotism
    No windows (you feel physically and figuratively trapped)

    Advice to Management

    Leave. Take all of your employees and their opinions seriously. Stop finding scapegoats for problems that YOU created. Encourage creative and proactive thinking.


  9. Helpful (6)

    "A fake non-profit institute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plymouth Meeting, PA
    Former Employee - Anonymous Employee in Plymouth Meeting, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ECRI Institute full-time (More than 10 years)

    Pros

    This institute was founded by a passionate physician who wanted to bring quality and safety to healthcare industry.

    Cons

    Since the founder was made to step down in year 2000, a few con men took over and changed the direction and mission of this institute which used to be ensuring safety, quality, and effectiveness in healthcare. This institute was supposed to be run as a non-profit institute, however, under the new management (after year 2000), this institute has been converted to a for-profit institute to benefit the CEO, COO and the executive members. They got rid of all the experts who worked for this institute for so many years, brought bunch of kids fresh out of school with very low salaries to reduce the cost of operation and maximize their benefit. As a result, the quality of the ECRI's services have been drastically reduced and its reputation has been compromised.

    Advice to Management

    The senior management has shown lack of integrity and ethics, and they need to resign ASAP, so that the people who truly believe in the mission of this institute can save ECRI and bring it back to the right track.


  10. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth Meeting, PA
    Current Employee - Anonymous Employee in Plymouth Meeting, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent benefit package - medical, dental, STD and LTD with ADD, Life, 403B with current 4% salary match, FSA Accounts, Vacation, Sick, Personal, and Holidays.

    Cons

    Nepotism is a big issue.


Showing 65 of 68 reviews
Reset Filters