ECS Tuning reviews

Where do I even begin with the issues that this company currently has? The company is currently owned by an investment firm who does not oversea day to day operations. Instead it is ran by the original owners who do not have majority share nor matter of fact really know how to run a big business. The internal issues currently are beyond repair. They have their own ideas and do not want to listen to input that is brought to them most of the time. The company is a revolving door in all of its departments and can’t even retain upper level managers and directors to stay put. The current business model is not sustainable for long term. Issues internally with the company are being fix retroactive versus being proactive. If the problem is losing the company a lot of money, then it isn’t getting fixed. All issues that need fixed have to be prioritized based on how much it costs the company. Often times the small issues go unresolved. The oversight of the small issue is that it often times costs the company more money than the owners see. Upper level management: The CEO is a great guy, however his hands are tied due to the two brothers that run the company. I’ve personally never seen so many director level managers come and go in a company. We aren’t talking years, we are talking weeks here. Middle management: Middle managers are boxed in. They are primarily just puppets that have to answer to upper management and they are tied to working within their constraints. However this position from what I see if probably the most stable position to be in as long as you are ok being a “Yes man.” Base level employees: Revolving door, most are under paid. Raises don’t really come annually. Depending on your position in the company you’d be lucky that your pay structure doesn’t change every year. We aren’t talking bonus structure, we are talking base pay structure changes yearly. I personally have been with the company for almost 3 years and have see 2 pay structure changes. The company’s different departments are structured like silos. They want each department to know as little about each other and interact with each other as little as possible. Sales staff can’t go back into the warehouse, everything is key-carded with limited access based on position. Half the time depending on position you have to play the telephone game with your manager just to get anything done. If you’re lucky you’ll be able to see the result within your time of employment there. The departments are made to work against each other as not one department’s goal parallels others to achieve a common interest. The company created a position and hired a new H.R. manager whos role was to focus on employee retention… Guess what, the H.R. manager didn’t even make it a month at the company. They couldn’t even retain the person they brought on to help fix the issues. You know why? It’s because they wouldn’t give him the tools and authority to make those fixes. Every single big decision has to go through the hands of the 2 people who are not qualified to run the company. When the company was small it was different, now with the size of the company they do not possess the knowledge to be able to lead and move the company forward. They are more focused on buying/driving fancy cars and putting the ugliest wheels on them, than actually focusing on the company who made them who they are today. They lost sight, they lost focus, they lost the humbleness. This company has great potential, however in the last few years have really lost site of its humble beginnings. It’s all about the $$$ now. Everything that is wrong with American business can be found here. ECS Tuning. Customer service has declined and they are building a reputation (especially locally) that will put themselves out of business if something doesn’t change. The local business is what made them who they are. Hopefully the investment firm sells the company soon which is normally their 3 to 5 year plan, currently the company is around the 2 year mark under the investment firm. Hopefully the next owner(s) will clear out the brothers who are currently running the company. They are creating the largest issue as they try their hardest to make the books look good for the investment firm so that they themselves do not get canned. Maybe, then maybe the company will be able to head into a direction that will allow it to sustain itself in the industry for a long time. Maybe then they will be able to retain the good employees. Maybe then they will be able to win back the local crowd that originally trusted in them. My best advice currently is that if you are considering taking a position at this company, beware of the smoke and mirrors game they play. They make it seem amazing to work there, build a career at ECS Tuning. Good luck. There isn’t really many places to move in the company, but horizontally. Promotions are few and far between and favoritism is definitely shown. Be ready to pucker up and get under the desk if you want to move up, that’s if there is even a position to move up to. If you’re in sales and want to be a sales manager someday, good luck because that sales manager is stuck in that position for eternity unless he quits. You want to become a warehouse manager, Ha! Good try, that’s gonna be awhile. Maybe you should try and apply for programming, but wait! There’s more to that. This is an e-commerce company, yet the infrastructure to the not only the servers, but website is so out of date you may as well have gone to programming school back in the late 90’s to know how to code. Currently they are just trying to maintain versus move forward. Coming into work everyday is like watching the Cleveland Browns play on Sunday. You get disappointment pretty much week to week and just hope that someone buys you out.