EE Reviews | Glassdoor

EE Reviews

Updated December 7, 2018
556 reviews

Filter

Filter


3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
EE CEO Marc Allera
Marc Allera
163 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Market leader and reasonable work life balance" (in 22 reviews)

  • "Company benefits: Free 4G contracts plus 10 40% off for friends and family" (in 17 reviews)

Cons
  • "long hours that effects work life balance" (in 15 reviews)

  • "Unrealistic targets - if a store doesn't get a foot fall of 100 new customers a week how could that store produce 100 new contracts per week" (in 22 reviews)

More Pros and Cons

  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at EE full-time (More than 8 years)

    Pros

    Large salaries and collaborative; Teamwork setting

    Cons

    None that I can think of right now

    Advice to Management

    Keep doing it


  2. "Marketing and new propositions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EE full-time

    Pros

    Fast paced and great energy. Company has a good strategy.

    Cons

    Processes weren't documented, so relied on inside knowledge to get things done, which can become a problem when employees leave (lost knowledge).

    Advice to Management

    Spend some time documenting best practice, past learnings etc

  3. "SEPHORA good or bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Treat u like family

    Cons

    Always expect more from you and hardly accept your days off that you ask
    For in advance

    Advice to Management

    If you have given the option of a day off then follow it too


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Former Employee - Customer Service Representative in Denver, CO
    Recommends
    Approves of CEO

    Pros

    Very respectful staff and owner towards me personally.

    Cons

    Pay wasn't much but it was for a job passing out surveys on the Light rail. Cold time of year to do the work.

    Advice to Management

    Strategize the expectations to make employee doing the work accountable.


  5. "nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good cash commission and friendly people

    Cons

    no real scope for promotion


  6. "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Tredegar, AL
    Current Employee - Team Leader in Tredegar, AL
    Doesn't Recommend
    Negative Outlook

    I have been working at EE (Less than a year)

    Pros

    The only pro I can is it is a good opertunity if it was run by some one else

    Cons

    What a bad company u have to pay for your hotels when then send u away they say no seniority and your self employed but yet you can get sacked and your takes money out of your pay

    Advice to Management

    Get better fast or u will lose everything


  7. "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lakeland, FL
    Current Employee - Anonymous Employee in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team spirit.
    The honesty and integrity of the employees and owners

    Cons

    There is a lot to be done.

    Advice to Management

    Hire

  8. Helpful (2)

    "Customer Advisor, EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Stirling, NJ
    Current Employee - Sales Advisor in Stirling, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EE full-time (Less than a year)

    Pros

    The money paid was reasonable, however not enough to compensate for the amount of work. Management was poor, expected to do a lot of extra unpaid work.

    Cons

    Too much expectation. Company culture is very confusing. Not a good brand. Deal with a lot of issues that could be easily avoided if company learns to do things properly.

    Advice to Management

    I would not advise taking up a management position, especially if it involves working in store.


  9. "Used to a lovely job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in North East, PA
    Current Employee - Sales Advisor in North East, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EE part-time (More than 3 years)

    Pros

    Nice colleagues at sales level

    Cons

    management make mistakes
    sales targets are increasing monthly
    customers are leaving rather than joining
    Expected to sell a contract & home broadband plus insurance to EVERY SINGLE customer
    underhand tactics
    misselling

    Advice to Management

    Open your eyes to the state of the company. Most people come in to complain and therefore do not want to buy anything.


  10. "Okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits and decent wage

    Cons

    Difficult targets at times to reach