EE Reviews | Glassdoor

EE Reviews

Updated January 15, 2018
435 reviews

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3.2
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EE CEO Marc Allera
Marc Allera
97 Ratings

435 Employee Reviews

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Pros
Cons
  • Absolute rubbish work life balance (in 14 reviews)

  • Doesnt matter if a customer sends an email to your manager thanking you for good customer service managers not bothered (in 17 reviews)

More Pros and Cons

  1. "SEPHORA good or bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Treat u like family

    Cons

    Always expect more from you and hardly accept your days off that you ask
    For in advance

    Advice to Management

    If you have given the option of a day off then follow it too


  2. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Positive Outlook

    I worked at EE full-time (More than 8 years)

    Pros

    Large salaries and collaborative; Teamwork setting

    Cons

    None that I can think of right now

    Advice to Management

    Keep doing it

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Former Employee - Customer Service Representative in Denver, CO
    Recommends
    Approves of CEO

    Pros

    Very respectful staff and owner towards me personally.

    Cons

    Pay wasn't much but it was for a job passing out surveys on the Light rail. Cold time of year to do the work.

    Advice to Management

    Strategize the expectations to make employee doing the work accountable.


  4. "nothing special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good cash commission and friendly people

    Cons

    no real scope for promotion


  5. "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Tredegar, AL
    Current Employee - Team Leader in Tredegar, AL
    Doesn't Recommend
    Negative Outlook

    I have been working at EE (Less than a year)

    Pros

    The only pro I can is it is a good opertunity if it was run by some one else

    Cons

    What a bad company u have to pay for your hotels when then send u away they say no seniority and your self employed but yet you can get sacked and your takes money out of your pay

    Advice to Management

    Get better fast or u will lose everything


  6. "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lakeland, FL
    Current Employee - Anonymous Employee in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team spirit.
    The honesty and integrity of the employees and owners

    Cons

    There is a lot to be done.

    Advice to Management

    Hire


  7. Helpful (2)

    "Customer Advisor, EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Stirling, NJ
    Current Employee - Sales Advisor in Stirling, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at EE full-time (Less than a year)

    Pros

    The money paid was reasonable, however not enough to compensate for the amount of work. Management was poor, expected to do a lot of extra unpaid work.

    Cons

    Too much expectation. Company culture is very confusing. Not a good brand. Deal with a lot of issues that could be easily avoided if company learns to do things properly.

    Advice to Management

    I would not advise taking up a management position, especially if it involves working in store.

  8. "Used to a lovely job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in North East, PA
    Current Employee - Sales Advisor in North East, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EE part-time (More than 3 years)

    Pros

    Nice colleagues at sales level

    Cons

    management make mistakes
    sales targets are increasing monthly
    customers are leaving rather than joining
    Expected to sell a contract & home broadband plus insurance to EVERY SINGLE customer
    underhand tactics
    misselling

    Advice to Management

    Open your eyes to the state of the company. Most people come in to complain and therefore do not want to buy anything.


  9. "Pretty good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Advisor in Gloucester, England (UK)
    Current Employee - Senior Customer Advisor in Gloucester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EE full-time (More than a year)

    Pros

    I am only 18 and compared to other people may age working in super markets this job is 100x better. Clear and easy paths of ladder progression, great support systems, loads of positive energy and active team work, great management and strong , structural leadership within the company all the way up the board.

    Cons

    Targets can be pressuring in smaller store and support isn't always super understanding or progressive. Sometimes feels like your are battling with people in the company who are higher up to make them understand what it is like on the ground floor. For example are prices in store aren't very competitive and can be frustrating to try and vent that.

    Advice to Management

    Strong store management generally along with regional support systems. Although HR, etc feel disconnected at times.


  10. "EE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in London, England (UK)
    Former Employee - Senior Marketing Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EE full-time (More than a year)

    Pros

    A great company with great people, nice culture.

    Cons

    It is getting more and more part of the BT empire and starting to lose some of the identity that makes it such a fun and unique place to work

    Advice to Management

    n/a


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