EF Education First Reviews | Glassdoor

EF Education First Reviews

Updated July 18, 2018
1,350 reviews

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3.4
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EF Education First CEO Eddie Hult
Eddie Hult
453 Ratings

1,350 Employee Reviews

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Pros
Cons
  • "Work-life balance can be difficult" (in 56 reviews)

  • "Long hours, vacations days were often blocked off during affordable travel dates" (in 78 reviews)

More Pros and Cons

  1. "Online English Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time

    Pros

    Amazing Staff, very helpful.
    Good pay
    Great students
    Great tools for teaching

    Cons

    I have no issues with the company. Small things too minor to complain.

    Advice to Management

    Keep up the good work!


  2. "account coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at EF Education First full-time (More than a year)

    Pros

    free trips, lots of professional development seminars, INCREDIBLE people to work with/for, fun happy hours, young office environment, excellent vacation time

    Cons

    pay is pittance and they are picky about the people that they promote, it's all about networking which is not necessarily a bad thing but be prepared to schmooze

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at EF Education First (More than 3 years)

    Pros

    Great environment; given autonomy to try new things; great mission; lots of travel; fantastic people

    Cons

    The pay wasn't great. Not much diversity

    Advice to Management

    Invest more in current staff.


  4. "Don't bother unless you're in sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Approves of CEO

    I have been working at EF Education First full-time (More than 5 years)

    Pros

    -Some amazing people work here
    -Employee benefits are really good
    -Mission is empowering
    -Cool parties
    -If you work in sales, you'll be treated well

    Cons

    -Salary
    -Abuses core value that employees should never say "this is not my job"
    -Upper management lacks direction/decisiveness

    Advice to Management

    Figure out clear expectations for your employees and provide feedback. It is unprofessional to pick and chose which emails you want to respond to from employees. Additionally, it's incredibly disingenuous to say in a meeting that you "really care about all the EF employees" but won't respond to repeated requests for feedback after the meeting. Try practicing what you preach about caring for the staff and avoid running away from conflict at every turn. If you're going to be in charge of the office, don't leave people in the limbo and make the decisions you're being paid to make.

    You should also address the mentality about Denver from the Boston office. Again, ignoring the issue and saying it doesn't exist is not a solution. Boston sees itself as the center of EF and Denver is the red headed step child. Burying your head in the sand will not resolve the problem.


  5. Helpful (1)

    "The best place to work on the planet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tour Consultant in Cambridge, MA
    Current Employee - Senior Tour Consultant in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time (More than a year)

    Pros

    Everything. Company culture, energy, the people that work here, management, benefits, environment, pay, travel, etc.

    Cons

    This isn't the kind of job where with tenure you are just "promoted." If you want to move up in the company, you need to identify things that you like to do and speak with your management to work towards that. Then, when the opening in that role happens, you need to speak up and work towards it. This isn't really a con, but just food for thought for those that won't push towards things they want.

    Advice to Management

    Keep being wonderful.


  6. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EF Education First full-time

    Pros

    Great people, great product, great mission

    Cons

    Expected to work long hours for bad pay


  7. "Center Education Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at EF Education First full-time

    Pros

    Good Company culture and values. Fun work environment. International Team. The ability to help people achieve goals.

    Cons

    Low pay, long hours. Mid-upper management seems incompetent.

  8. Helpful (1)

    "Online ESL teacher with EF"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online ESL Teacher in Boston, MA
    Current Employee - Online ESL Teacher in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at EF Education First part-time (More than a year)

    Pros

    -Able to make your own schedule
    -Not micromanaged
    -Can sub out 7 classes a month

    Cons

    Where do I begin....
    - CONSTANT connection problems. The EF platform is incredibly unreliable. There is a video/voice delay during lessons, you and your student can both expect to be booted or experience connection issues during your lessons. - This happens every class.
    -I have been at EF Online for over a year and the technical issues have not lessened to gotten better in that time.
    -Must grade classes with 24 hours or it's considered a breach of contract and you'll likely receive calls/emails from management (the only time they reach out to you.)
    -MUST work 60 or more hours a month to be considered for a raise.. teachers get a raise every 7 or so months.. not by much, a dollar or so. I have been with EF for a year and a half and have NEVER received a raise =. I am still making the 'starting' teacher pay.. $12. I work at EF part time on top of my other job and I am unable to succumb to 60 hours a month because I have another job on top of EF. This rule is unfair, especially for teachers who have dedicated time to their company.

    Advice to Management

    Reconsider standards for pay raises. - ALL teachers work hard. Offer more mentorship. My mentor disappeared after the first week or so of my teaching. Get your platform technical issues figured out!!!


  9. Helpful (1)

    "Educational Homestay Programs (EHP) - Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Santa Barbara, CA
    Former Employee - Operations Manager in Santa Barbara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EF Education First (Less than a year)

    Pros

    Cant think of any to be honest

    Cons

    this program is horribly designed. they work you to the BONE, and BARELY compensate you for it.

    Advice to Management

    pay your employees and delegate work more. lots to fix in this program


  10. "Student Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time

    Pros

    Great company to work for. Everyone who works there loves to travel.

    Cons

    no cons. A great work environment and place to be.

    Advice to Management

    Great place to work


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