EF Education First Tour Consultant Reviews | Glassdoor

EF Education First Tour Consultant Reviews

Updated Jan 24, 2020

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3.7
75%
Recommend to a Friend
81%
Approve of CEO
EF Education First CEO    Dr. Edward Hult
Dr. Edward Hult
61 Ratings
  1. "Amazing work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tour Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for less than a year

    Pros

    You can tell that everybody who works here genuinely LOVES this place, which is something that is extremely hard to find these days. EF hires people with amazing personalities and a great work ethic-- these people are amazing to work alongside. Also, every person who works here is passionate about the product.

    Cons

    Don't work here if you arent willing to go out of your comfort zone and challenge yourself every day.

    EF Education First2019-12-09
  2. "Fun Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Educational Tour Consultant in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EF Education First full-time for more than a year

    Pros

    - Young environment feel - Very collaborative - Your voice will always be heard and the company values employee feedback - Everyone is contagiously happy and hard working - They throw amazing parties as well

    Cons

    - Salary, not so great

    EF Education First2020-01-22
  3. Helpful (1)

    "Great big-company culture, fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tour Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for less than a year

    Pros

    employee experience is great, company takes care of you and provides many perks including a huge, modern building with many amenities. people are friendly and nice, culture is one of helping you reach your potential; including lots of one on ones with your managers, trainers, and anyone you want!

    Cons

    tour consultant role is sales heavy with lots of goals you have to reach. salary is low, but it is an entry level job

    Advice to Management

    good job at keeping your employees happy and excited about coming to work. shoutout to angie and mike for all their hard work and taking care of employees.

    EF Education First2019-12-09
  4. Helpful (1)

    "Good, Based on Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Tour Consultant in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EF Education First full-time for more than 3 years

    Pros

    Fun culture, ability to travel, great for relationship builders who like working with normal people

    Cons

    It is really based on your manager what your experience is like here, I've seen people get out of here quickly when they dont like their bosses

    EF Education First2019-11-11
  5. "Great culture, great people, little pay and mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Cambridge, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    Travel perks, over-the-top company events, fun culture, great people

    Cons

    Slow mobility in moving up in roles, little pay because they know a lot of people want the job

    Advice to Management

    Pay your sales people more so they don’t leave after doing really well to other companies that will give them more money.

    EF Education First2019-10-18
  6. Helpful (4)

    "Fun people and culture but bad pay and management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Cambridge, MA
    Approves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    Lots of young fun people, good for just getting out of college, fun activities

    Cons

    Feel like you are in high school, terrible pay, poor management that only cares about goals and making their own money and not concerned with you, you are replaceable, long hours expected with no over time

    EF Education First2019-10-22
  7. Helpful (3)

    "Like getting paid (not enough) to go to high school again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    Traveling for free but only if you have never left the states before. You could also just make more money elsewhere and travel on your own without high school children

    Cons

    Management is immature. Bizarre workplace all around. Culture sets out to be "cool" with start up vibes when in actuality you are working for an extremely corporate place. Money is #1 priority, not "mission driven"

    Advice to Management

    HIRE EXTERNALLY. As soon as I left EF I felt a an enormous weight lifted after 2 weeks working elsewhere. Trainings on appropriate workplace culture and dynamics between higher ups and their employees i.e. identifying behavior that is borderline abusive etc. NEEDS to be incorporated at EF. It's like the same people are recycled and moved around on the management level and no fresh insight/outlooks are brought to the table. Folks are hired as managers who have no business managing actual people.

    Show More
    EF Education First2019-11-07
  8. Helpful (3)

    "Toxic, exploitative and very poorly paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tour Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    They will insist that traveling and company events are special perks and at first they seem like it. You have no freedom while traveling and once you’re on trips it’s no longer a “perk,” but suddenly a “privilege.” They do have the most flexible sick time policy, and the building is nice.

    Cons

    High school environment and attitude, all the way up to senior management. Managers that are absolutely unfit to manage others and behave in inappropriate, toxic and borderline abusive behavior. Managers Skyping with one employee about another teammate while you’re all sitting in the same pod is one small example. Pay is terrible and even if you do hit goals and benchmarks, your bonuses are contingent on technicalities that are often beyond your control. Insist on a culture of authenticity and sincerity while the meanest people you meet are promoted. Hire right out of college so employees don’t know better and are too young to speak up about illegal overtime and other exploitative behavior. ALWAYS being sued by former employees. Money matters more than anything else.

    Show More

    Advice to Management

    Don’t send all of your employees an article about how the company’s founder is a billionaire and flew all his friends private to Hong Kong for his birthday and then tell them you can’t pay them more. Don’t build a rock wall on campus and then tell your employees you can’t pay them more. When you receive 4+ HR complaints about the same manager, do something! Hire from outside and invest in some management training.

    EF Education First2019-11-07
  9. "You get what you get"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Educational Tour Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time

    Pros

    Working with incredibly interesting and adventurous people, MULTIPLE travel perks, fun office events/meals/drinks provided, well-known global education company, opportunities for growth and development (IF you put in the work - not rocket science), opportunities to join focus groups based on your strengths/interests which will help you develop in the long run, great PTO (in addition to said travel perks), great benefits, beautiful office

    Show More

    Cons

    The pay - BUT, $5-10k travel perks a year and a fun environment make it bearable and worth it, and it doesn't look any different than any other entry level salary in Boston

    Advice to Management

    Goal structures across teams (and even within teams) are totally unfair. There should be a product wide fixed guideline to hold everyone accountable for the same level of growth. Working for a more challenging manager screws you out of being able to earn your bonuses (but I'm thankful for everything else that comes along with a challenging manager).

    EF Education First2019-10-03
  10. Helpful (1)

    "great people - not great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tour Consultant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for more than 3 years

    Pros

    great people, great perks, great mission

    Cons

    you will be poor and perks cant pay the bills

    EF Education First2019-09-26
Found 115 reviews