EFI "senior management" Reviews | Glassdoor

EFI Employee Reviews about "senior management"

Updated Sep 10, 2019

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Found 496 reviews

3.2
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EFI CEO Jeff Jacobson
Jeff Jacobson
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Pros
Cons
  • "Work Environment, Upper Management, Realistic work schedules(in 28 reviews)

  • "The senior management doesn't understand how their company works or where the issue lie(in 22 reviews)

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Reviews about "senior management"

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  1. Helpful (12)

    "Avoid it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EFI full-time for more than 5 years

    Pros

    Some of the people are very friendly and try to make the most of their work day. Some of the managers actually care about the employees and do their best to protect them from being overloaded. They have a beautiful office and do have nice small rewards given to people who show initiative.

    Cons

    The senior management doesn't understand how their company works or where the issue lie. This is mostly because middle management filters out all of the bad news when reporting up and it creates a lot of confusion in managing projects. It's full of many yes men. There is a heavy culture of blame in the company. Instead of taking a step back and seeing that as a group mistakes were made, the "leaders" are... reactionary and try to blame one another to take the fall for it. It's not uncommon to see retaliation when upper management tries to micromanage and people stand up for themselves. I've seen a fair amount of people come out of a room crying when trying to provide counter proposals to an idea. Their plan for growth isn't sustainable. They are stressing their employees by taking on more work and refusing to give them more resources to get it done. Instead of investing in the people they only invest in making the company look good to outsiders. The meetings are usually an exercise in ego boosting for the company and upper management rather than admitting where they went wrong and trying to be transparent in what carefully considered steps they will take to fix things. They ask for their employees to do triple the work than their job descriptions lay out, and they don't pay even half of what other companies offer for similar positions. If you can avoid it, do so.

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    Advice to Management

    Your company culture and morale taken a nose dive in the last few of years. Listen to your employees when they tell you what you are doing will hurt the company in the long run. You need to invest in fixing your infrastructure and company morale ASAP. It's been made clear that you only care about the bottom line and don't mind how many procedures you break to get there.

    EFI2018-08-23
  2. Helpful (17)

    "Downhill trending company because of senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EFI full-time for more than 10 years

    Pros

    Great peers and was a fun place to work. High energy

    Cons

    The only thing senior management cares about is the bottom lune and making their Q numbers. They have lost sight at what made this company great.... it’s people. The CEO continues to get big fat raises and the lower class has to take pay cuts and layoffs

    Advice to Management

    Listen to your employees

    EFI2018-04-09
  3. Helpful (22)

    "A struggling company trying to get back on track, but with no clear vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fremont, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EFI full-time

    Pros

    Hard-working people in research and development that are generally easy to work with.

    Cons

    One of the worst senior management and leadership ever in tech, with complete disregard for respecting employees' time and work effort.

    Advice to Management

    Examine the causes that you bring to the toxic work environment, and reassess your worth and investment to the company.

    EFI2017-08-14
  4. "Working in QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Fremont, CA
    Recommends
    No opinion of CEO

    I have been working at EFI

    Pros

    Flexible schedule Good environment to work Friendly colleagues

    Cons

    Senior Management has high expectations Resources may be limited Compensation

    EFI2017-01-17
  5. Helpful (20)

    "SPRINT...than collapse!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EFI full-time

    Pros

    Flexible work arrangements, you can work from home every day and your boss either doesn’t know, doesn’t care, but most likely, it’s both. Team members who live in a city where there is an EFI satellite office are not expected to actually show up and work, even though they have a desk, filled with personnel effects, they go months, if not years, without darkening the door. There are benefits in the company, if... you keep your eyes open. The best benefit to working for EFI is the Employee Stock Purchase Plan and if you are lucky, Restricted Stock Unit grants. Employees who are smart are in the ESPP for the maximum, 10% of their salary. Additionally, some of the more chosen employees are granted Restricted Stock Units. No one knows how it is decided who gets an RSU grant and who doesn’t, but, if you do, when the grant vests, SELL the shares and invest them in a mutual fund that actually increases in value. Most employees are afraid to sell their vested RSUs because they believe they will have to pay taxes; they don’t realize they already paid the taxes.

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    Cons

    I was considered a mid level employee in the EPS group. I worked there long enough to live through the acquisition of printCafe and EFI, only to finally realize this business was a death march. The culture is SPRINT, and each letter stands for something each employee is conditioned to believe. The biggest laugh of the whole acronym is the T in SPRINT stands for Transparency, but, EFI is anything but transparent.... People come on board and you are rarely informed. People leave, either on their own or through a reduction in force, and you are never informed. The transparency is centered around the constant drilling in your head to SPRINT to a billion dollars in revenue, find every drop of revenue, locate any and every engagement you can call off at month end/quarter end, and most importantly, don’t ask questions because they will go unanswered. There is so much internal fighting and back stabbing between the products. Monarch, Radius, Pace in the US, the staffers are constantly fighting to keep their product relevant in the eyes of the sales team and management. Everyone says their product does what “so and so” does and this leaves a very green and undereducated sales team confused and left to determine what is the best fit for a client. In the end, no one wins. The client is sold the wrong system, the client is unhappy, and ultimately, EFI is left giving concessions in order to keep the client on the roster. The sales team in EPS is in a constant state of reorganization. At a minimum, there’s a change every year, in 2016, there’s been at least 2 major changes to the structure of the team, one in January and one in July. Don’t worry about it, keep SPRINTing and reach $1 billion! I worked in a remote office, not Foster City/Fremont, and the upper management in our office was next to nothing. None of the team members I worked with had a direct manager in the office. We had no HR representation and no IS&T staff on site. Every day was a struggle if the servers went haywire, a workstation went kaput, the phones went offline, or someone was severed from the company, as these tasks were handled by someone inside the building, and most likely it was front line employees to did the server, workstation, phone repairs and the “building manager” handled the reduction process with HR on the phone from Pittsburgh. For EPS, Pittsburgh is the epicenter. If you don’t work in Pittsburgh, you don’t matter, unless there’s a pressing client issue, then you’re on the hot seat to resolve it. The staff in Pittsburgh is heavy on Prograph and marketing, but, when it comes time to reduce the workforce, the final decision comes from, you guessed it, Pittsburgh, so rarely, do you see the staff in Pittsburgh affected when Fremont decides to cut costs, and it is very rare that it is someone from the Prograph core employee base. The promoting of management is done either by favoritism or because someone has been there the longest. There is little consideration of the person’s ability, or desire, to be a manager or director. The typical interaction you have with your manager in during your weekly, and that is mostly your opportunity to sit quietly and let your manager tell you how busy they are, overworked they are, and that you are lucky you don’t have to deal with all their issues. Every month there seems to be a new senior manager or senior director. This is a great company for Kodak employees to land, it is almost a vacation for Vancouver staffers. The number of layers from the front line employee who interacts with the customer to the CEO is laughable. In some groups, it can be 7 or 8 layers of management. This person reports to this manager who reports to that manager who reports to that manager who reports to another manager who reports to the CEO. And all the while, the layers of overhead are constantly trying to show their value in EPS when they can’t even begin to explain how any of the application works, let alone solve a customer’s issue. As people leave, either through a reduction or voluntarily, there is rarely any effort to replace the staffer. Instead, the company looks at the savings and gives the workload to the remaining team members. The people who are left are either too afraid to speak up and call out how overwhelmed they are, or they are just biding their time until they can exit the company. With each departure, years, if not decades, of knowledge goes out the door and senior management has no idea how to back fill all the experience. Every time the company buys up a company, you’re left with trying to figure out what the management has in store to “connect” yet another product to the suite. Do the due diligence when you swallow up a company, really look at how that product will fit into the culture of the company, and be up front with the acquired company. If they are not going to be viable going forward, tell them that from day one, instead of leaving staff members blowing in the wind with the impression you bought them because their product is the greatest product ever when in reality, they were purchased because it helps the underlying goal of reaching $1 billion in sales.

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    Advice to Management

    None. Glad to have the experience behind me and have no plans to ever go back.

    EFI2016-07-26
  6. Helpful (10)

    "immature Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at EFI full-time

    Pros

    will have freedom to work in different technologies

    Cons

    improper layoffs. Senior Management behaves like they are doing so many favors to employees.

    EFI2015-11-05
  7. Helpful (4)

    "Going Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Foster City, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at EFI

    Pros

    Some great and talented people Nice building/location and views Free coffee & tea Good cafe Flexible working hours in some teams

    Cons

    Senior management is clueless, they don't know how to even use our software, yet they feel the need to constantly override the experts on usability, and design considerations. There is a culture of holding huge expensive meetings to argue over every feature and issue, wasting time just to please management & VPs, when a few of us could've got the job done in a few hours. Senior management talks about encouraging... innovation, but it's all talk - in fact you are punished for innovating, by gaining more work, and endless bugs for the rest of your life in EFI. Promotions are in the form of more responsibility and work, but no more pay. Future development & innovation are really the lowest priority in the company, instead the priority is bug turnover and dashboards, not people or features. The company is milking the Fiery cash cow and the overlying theme is 'Just ship it!'. Pay rises are non existant, even if you perform better than your peers. It's a shame as there is some amazing talent in this company, and when motivated and driven can produce sensational results. But all those people are stuck working on bugs, and their resumes.

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    Advice to Management

    Talk to the staff, but not in a huge meeting where no-one speaks up. Look at who are your most valuable players, and pay them what they're worth. Let your people do their jobs without micromanaging them. Give everyone the tools they need to do their jobs, and stop being so tight on basics like current computer hardware. Realize your people are your greatest resource, not just a cost to the company.

    EFI2012-01-23
  8. Helpful (3)

    "do not have long time vision for R&D"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Foster City, CA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at EFI

    Pros

    you can print anything for free :)

    Cons

    they will not help you to grow your skill set, they just want to get things done ASAP. Senior management do not know how to improve productivity or moral.

    Advice to Management

    Too many managers or directors, no clear path for lower level people to advance, no clear vision about the product, do not give time for people to learn new things, should not just focus on cost-cutting (move jobs to oversea). They should give time to employee to innovate and develop a better product

    EFI2011-01-02
  9. "great potential poor execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Software Engineer in Foster City, CA
    No opinion of CEO

    I have been working at EFI

    Pros

    It is the market leader in print and imaging technologies and has a huge applications portfolio, so you could effectively end up working in a lot of areas. The nature of employees is generally very helpful and congenial. ANother important part is, your job cold be generally secure, since it is a niche market with the lone market leader, so it is difficult for its marlket share to get dangerously lower, which means... if you are perfporming reasonably well, and if you reasonably visible, your job is definitely safe (though not recession proof), that might be the preference of a family person. Also the onsite day care is helpful for people woith families.

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    Cons

    Huge portfolio leads to wide systems, that were slapped on together to creagte a confusiing mish mash of apps, that weer not properly designed to woek. the company generally swings between two exterme phases of no change in technology approach at all (stagnation) or rash un accounted changes in implementation. Senior management genarlly seems confused on what the future path should be for EFI. There is a high turn... over of employees, though there are still about 40 pc people who have been around for more than 4 years. There are bright people but improper plannign leads to poor load balancing of work, and some teams get stressed out with work, while others are sitting idle.

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    Advice to Management

    Please understand that change, if managed well can be a very powerful tool.

    EFI2008-07-15
  10. Helpful (13)

    "Turning engineers into Monkeys & Ape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Manager in Bangalore
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EFI full-time for more than 5 years

    Pros

    If you are settled here no better place to be. Lot of oldies around. Good place for print Domain candidates

    Cons

    Get your process and thinking right. And what’s with the Dumb Ape thing ... stuff that should be learnt in engineering is now being taught by some old themselves never followed this. If Folks don’t attend this monkey meeting then they get a threatening email from the HR which is obviously on the behest of some senior management in IDC and states consequences. Seriously how retarded is that If They’re... not interested in the stupid APE process they will not join. what’s the point forcing its down their throats. Day by day the place is becoming a living hell If you have the guts fire them and get some new blood.

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    Advice to Management

    The VP layer needs to be changed at IDC and in Eps. Causing unnecessary nuisance and extra work load for some stupid reports which mean nothing to anyone, and are just used for self glorification. All these old folks without vision or any hopes of getting jobs and trying all sorts of gimmicks at the expense of engineers to save their places

    EFI2018-05-30
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