EMQ FamiliesFirst Reviews | Glassdoor

EMQ FamiliesFirst Reviews

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2.9
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Darrell Evora
14 Ratings

49 Employee Reviews

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  1. "Really fantastic place to work, learn and develop professionally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Strongly encourage by management to develop professionally (getting certifications, going to grad school, etc) and offered resources and lots of mentoring by senior staff/managers
    -Flexible work schedule, AMAZING benefits (even for part-time employees) including PTO, health, vision, dental, 401K (matched) employee assistance program, 50 hours of sick time GIVEN the second you start and THEN you start to accrue even more (same with vacation)
    -Tons of trainings and opportunities to develop and a lot of room for growth (they almost always promote from within)
    -:Let's say someone is working for one program within EMQ but discovers they are more interested in working for a different internal program. For this example, they want to switch from substance abuse treatment (Addiction Prevention Services) to working with 0-5 age kids (First 5). The managers/supervisors will actively encourage you and give you tips on how to do so. They aren't territorial within the agency and really want you to feel like you're doing what you love. I really was in disbelief when I experienced this first hand. The culture and values are like nothing I've experienced at any other company. It really is no wonder why people will stay here for 10, 20 or even 30 years.

    Cons

    -Like any job in the field, you can only go so far with a bachelor's degree
    -The idea of having a "quota" for MediCal billing hours sucks, but then again this is across the board for any company that bills MediCal.
    -Raises aren't always given every year (non-profit life)

    Advice to Management

    I honestly don't know. I think the company does a pretty dang good job of trying to keep us happy. When they couldn't give raises, the CEO made sure everyone got a little bonus in their paycheck and then sent a giftcard to every single employee too. It was a tough year but he still found a way to give us something and it really meant a lot. So many non-profits are so use to everyone being willing to sacrifice everything which leads to burnout. EMQ is really the only place I've worked for that shows they care about their employees, through their words and their actions. We get "self-care days" and they throw us parties and do team-building cookouts and other things like that. It's a really wonderful place to work.


  2. Helpful (2)

    "Systemically challenged by lack of supportive internal-customer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wraparound - Family Specialist in Campbell, CA
    Former Employee - Wraparound - Family Specialist in Campbell, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMQ FamiliesFirst full-time (More than 5 years)

    Pros

    One of the most powerful economic advantages that EMQ has in the current market, is its employees. Their employees have created a professional family orientation and bond, that has proven to be unbreakable.

    Cons

    The salient con could be found in the upper management's inability to remain relevant within the supportive services for the population, in which it was designed to serve.

    Advice to Management

    My advice to management, never forget why you were called into your current field.

  3. "not a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician in San Jose, CA
    Former Employee - Clinician in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EMQ FamiliesFirst full-time (More than a year)

    Pros

    helping children that are in foster care

    Cons

    lack of support and safety

    Advice to Management

    management changes too often


  4. Helpful (1)

    "Clinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Clinician in Fresno, CA
    Former Employee - Lead Clinician in Fresno, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at EMQ FamiliesFirst full-time (More than 8 years)

    Pros

    Fantastic & passionate coworkers. Very rewarding and great work experience. Never a dull moment. Flexible hours

    Cons

    On-call, salaries, documentation is ridiculous, executive management/corporation demands (can't commit to any one form of program evaluation & expects staff to complete surveys with families frequently 1-3 months which impacted time actually spent serving and working with families)

    Advice to Management

    Reduce documentation, bending over backwards for county social workers, excessive demands on team, listen to line staff's suggestions/recommendations


  5. Helpful (1)

    "EMQ"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people and mission to help

    Cons

    Inconsistent hiring and promotion practices


  6. Helpful (2)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA
    No opinion of CEO

    Pros

    Good benefits , generous vacation, stable non- profit , flexibility.

    Cons

    Over work staff, turnover was high, I had 5 supervisors in 5 years. Management can talk negative about staff. Management can sometimes have favorite staff members under their directions. Many times people feel the favoritism

    Advice to Management

    Hire assistants to help with staff or reduce case load and hire more staff. Quality of care is very important.


  7. "LMFT Clinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LMFT in San Jose, CA
    Former Employee - LMFT in San Jose, CA
    Recommends
    Positive Outlook

    I worked at EMQ FamiliesFirst (More than 5 years)

    Pros

    Working with families and children with a supportive team was very helpful, given the level of need of the children and teens that we provided services to.

    Cons

    At times, the work load was stressful not only the clinical work itself, but the amount of paperwork needed outside notes and daily reports.

  8. "Respects Voice; you definitely work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician Team Lead in San Jose, CA
    Former Employee - Clinician Team Lead in San Jose, CA
    Recommends
    Positive Outlook

    I worked at EMQ FamiliesFirst (More than a year)

    Pros

    Job stability; they provide a great range of programs and services to the community. There is room for professional growth if you show initiative and stand out in your work and voice. They respected my drive and opinions. I had an amazing boss and an amazing team. We worked hard and changed many lives for the better. They are one of the most advanced non-profits in community mental health and therapeutic services in the area in my opinion. Benefits are good considering it is a non-profit.

    Cons

    Work hard and always have clients. But what do you expect in non-profit mental health. Pay... but again, what do you expect. Biggest con = hard to get supervision if you are trying to get hours for MFT MSW licensure.

    Advice to Management

    Get more supervisors to support ASWs and MFTis so they get hours. My boss was great with promoting my professional growth, but it should be agency wide. Have a way where more programs can interact with each other and collaborate ideas and interventions.


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Tech in Campbell, CA
    Former Employee - Facilities Tech in Campbell, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good family environment good benefits flexible work hours lots of different types of people to work and play with

    Cons

    Too much paperwork promote people who aren't ready to be management

    Advice to Management

    Try to cut down on paperwork and peoples a nice of entitlement


  10. "HR Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Assistant in Sacramento, CA
    Current Employee - Human Resources Assistant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EMQ FamiliesFirst (More than a year)

    Pros

    Great people to work with. Excellent benefits package.

    Cons

    compensation easily competed by other organization. Management is top heavy. Work life balance not present


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