EMS (Education Management Solutions) Reviews | Glassdoor

EMS (Education Management Solutions) Reviews

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2.9
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EMS (Education Management Solutions) President & CEO Anurag Singh
Anurag Singh
13 Ratings

24 Employee Reviews

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  1. "Product Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing Manager in Exton, PA
    Former Employee - Product Marketing Manager in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EMS (Education Management Solutions) full-time (Less than a year)

    Pros

    Progressive, forward thinking company that has unlimited opportunity to capitalize on its leader status in the industry. Genuine interest in seeing employees succeed

    Cons

    Micro-management is rampant and it takes a strong constitution to stand up for your opinion, position and recommendations.

    Advice to Management

    Trust the employees you hire to bring their expertise to the table. Create opportunities for growth and learning. Match your care for employees with your management practice.

    EMS (Education Management Solutions) Response

    Apr 28, 2017 – Human Resources

    Thank you for sharing your confidence in our technology and path forward in the industry. Our core values are Quality and Innovation and we continue to push forward with these values at the top of... More


  2. "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Specialist in Exton, PA
    Former Employee - Client Support Specialist in Exton, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at EMS (Education Management Solutions) full-time

    Pros

    Worked with great people, fun events, etc

    Cons

    No growth and no room for raises.

    Advice to Management

    Pay your employees what they're worth.

  3. "An exciting company to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Exton, PA
    Former Employee - IT Manager in Exton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EMS (Education Management Solutions) full-time (More than 3 years)

    Pros

    - Provides opportunity to be promoted from within
    - Encourages innovative ideas to further cause of business
    - A small start-up type look and feel.
    - Easily accessible management with open-door policy
    - Great mix of people to work with
    - Great work/life balance
    - Management supports bringing in vendors for training
    - Very flexible

    Cons

    - Some teams/people need more accountability and should be held for task they sign up for.
    - Some teams stuck with old processes and ways of doing things.


  4. Helpful (6)

    "Grow up guys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Exton, PA
    Current Employee - Anonymous Employee in Exton, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has great potential to expand their business. Interesting industry.

    Cons

    Immature management.
    In every quarterly meeting the head of the sales department would present who achieved their target and who hasn't with sales guy's name. Kidding me? It's an organization level meeting, not a place to shame your employees! Grow up!

    Advice to Management

    Can we afford to hire professional grade executives?


  5. Helpful (5)

    "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall very nice people. Lots of free food!

    Cons

    Product no longer competitive. Remote employees not trusted to work normal hours.

    Advice to Management

    Increase R&D budget


  6. Helpful (2)

    "Great people. Solid company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Springfield, MO
    Current Employee - Sales Manager in Springfield, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at EMS (Education Management Solutions) full-time (Less than a year)

    Pros

    Laid back atmosphere. Great management.

    Cons

    Finding good reliable employees. Limited pay. Many different personalities.

    Advice to Management

    None


  7. Helpful (4)

    "Love what we do, not how we do it. Great potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at EMS (Education Management Solutions) full-time

    Pros

    Very family friendly, great co-workers. Always willing to try new things to benefit company and unite employees. Everyone is very willing to assist each other and work together

    Cons

    Communication needs to be more effective. Processes are getting better but not quite there

  8. Helpful (7)

    "Not sure where this company is going?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMS (Education Management Solutions) full-time (More than 3 years)

    Pros

    1. It's a job.
    2. It's a decent work environment.
    3. "Promotes" within.

    Cons

    1. Promotions = new work, while keeping old responsibilities, with a pay increase small enough to let you treat yourself to a McDonalds meal every Friday.
    2. Pay scale is completely out of wack. It's a software company, that brings in old heads who have no basic understanding of how to even operate Microsoft Windows, who constantly rely on other people, usually younger who make half their salary, to push them through their day to day work cycle.
    3. CEO constantly undermines management and micromanages a large sum of individual employees.
    4. Administrative teams number one priority is to invent new ways to nickel and dime clients, not to fix the broken software EMS provides.
    5. Constant talk about increasing employee moral, which only leads to stricter rules, less benefits, and more work.

    Advice to Management

    For years now, the Cons of working at EMS have outweighed the Pros by a landslide. It's almost as if the companies number one goal is to make certain individuals wealthy before the company completely tanks. Management will take credit for their teams work, while throwing individuals under the bus when any mistakes arise. Young talent brought in, doesn't stay long, as they are heavily relied on for EVERYTHING, but to EMS, are worth below the average salary. EMS is held together by a select few individuals, all of whom are underpaid, and under valued.


  9. Helpful (6)

    "Stress, Lies, and Babysitting."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support in Exton, PA
    Former Employee - Client Support in Exton, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMS (Education Management Solutions) full-time (More than a year)

    Pros

    Its better than unemployment (moneywise)
    There are some very nice people who work there.

    Cons

    The new software does not do the basics of the old software.
    Having to lie to customers who pay a fortune for support on a daily basis.
    Stress, Micro-management, and no accountability.
    CEO is a bully and talks down to his employees.

    Advice to Management

    Close shop and re-work the whole product.


  10. Helpful (10)

    "New Website to Mask the Same Old Problems?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMS (Education Management Solutions) full-time (More than a year)

    Pros

    The new website and branding looks great. The location in Exton is convenient for me to get to and from home easily. The flex time is nice.

    Cons

    The new website and branding can not mask the fact that the software is still broken. The same old problems exist and a new product name won't fix a broken management style. Leadership is driven by $$ which has the potential to hurt the client on the back end. Sales will say anything to get a PO even if it means that they tell the customer the software can do something it wasn't meant to do.

    Advice to Management

    Start over with a product that can meet the needs of clients and that can actually work.


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