EMusic.com Reviews | Glassdoor

EMusic.com Reviews

Updated April 1, 2017
12 reviews

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2.9
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Adam Klein
5 Ratings

12 Employee Reviews

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  1. "Different Now, But Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun, young environment. Easy to communicate up the ladder.

    Cons

    Large workload for small staff

    Advice to Management

    It has been too many years and the company has undergone many changes so I wouldn't have any applicable advice.


  2. "Total Wreck!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMusic.com full-time (More than 3 years)

    Pros

    None...Place was terrible - people were terrible. Weirdos!

    Cons

    Everything...from management to the work itself.

    Advice to Management

    Have a more professional workplace...

  3. "Manager, Music Licensing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at EMusic.com full-time (More than 3 years)

    Pros

    Creative, positive work environment with down-to-earth people and a casual work environment.

    Cons

    Depending on the position, admin work can be tedious. Promotion growth is slow and requires pressure.


  4. "The underdog!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I worked at EMusic.com full-time (More than 3 years)

    Pros

    Great concept...started out as an independent label focused music subscription service before Amazon and Spotify where on the scene.

    Cons

    The product was independently-minded, while the sales process was a direct marketing focused bait and switch that left many customers discovering cumulative monthly payments from a free trial they never cancelled. As you may imagine, this created a culture clash between employees "in it for the music" and those with MBAs.


  5. "A roller coaster ride to irrelevance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in New York, NY
    Former Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMusic.com full-time (More than a year)

    Pros

    Nice office, good balance (at beginning) between work and personal life

    Cons

    Poor senior management, company lost completely the focus. Too much irrelevant features being built. Team put a huge effort to built something that was never used. After hundreds of extra hours, part of the team was just laid off as result of cost cuts.

    Advice to Management

    Learn from previous mistakes


  6. "Unclear vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Client Development in New York, NY
    Former Employee - Director of Client Development in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EMusic.com full-time (More than 3 years)

    Pros

    Increased efforts to get more content.

    Cons

    Lack of vision in creating mobile apps, Facebook integration and never prioritized creating API's for external use. Shifted pricing models too many times, the gated subscription model failed in an open and free Web 2.0 environment and ridiculous marketing tactics with partners like Lane Bryant and rental car companies.

    Advice to Management

    Listen to the development staff for market trends, exposure to development opportunities and properly resourcing efforts.


  7. "Company not doing so well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EMusic.com full-time (More than a year)

    Pros

    The engineering team was laid back. The old boss was ok with flexible work hours. Music was played in the office space. Subscribers were slowly increasing or maybe hit a plateau.

    Cons

    Until the new CEO decided to change things with a new company strategy and eventually new bosses. He's taking emphasis away from technology and towards selling music. Company as a whole is losing subscribers left and right.

  8. "not what it used to be after mid 2011"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    casual work environment
    a ping pong table!
    nice kitchen
    the occasional free concert by a band that comes in to perform.

    Cons

    using old tech to run the site.
    diminished staff causing work load to increase, knowledge base of operations went away with recent round of layoffs and resignations.
    the fun atmosphere kinda disappeared, can't play music in the office anymore.


  9. "A pretty enjoyable experience, was very accomadating with my schedule, and loved the people who worked there."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY
    Recommends
    No opinion of CEO

    Pros

    The people are great with a very diverse staff. Everyone is very laid back regardless of position. The dress is casual and the culture is fun.

    Cons

    It's a very tedious job, but work is work and someone has got to do it.


  10. "Current Mgmt is Slowly Leading Things Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    --it's a digital music company so the industry/content is fun

    --Relaxed atmosphere and generally pleasant/nice people working there

    --Can generally carve your own path and take on new challenges

    --some decent fringe benefits (tons of free music)

    --great overall mission serving an interesting and challenging "niche" market

    Cons

    --emusic has (had?) so much potential to be such a great music startup, but it functions much more like a standard corporation w/ a lot more bureaucracy than expected

    --upper mgmt has failed this company with poor decisions, bad strategy, and a serious lack of understanding of what the company needs to have a great tech team ( a perfect example....it's 2012, still no mobile app for their core product)

    --lots of outsourcing of key projects and functions

    --not a lot of attention to professional development and lacking some core HR functions and process (2 years without any formal review?)

    --for a digital music company, the atmosphere is more sterile than you might expect

    Advice to Management

    --the company needs a CEO and CTO duo that knows how to manage a tech startup and efficiently roll out new products/features

    --less $ towards traditional marketing and more $ towards recruiting great developers/technical staff

    --focus on core strengths to build a great tech team and an even better Customer Service team

    --More transparency and open communication from the top-down (it starts from the top)

    --Experiment with the business model, because the current one is not working well


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