EQ3 Furniture and Accents Reviews | Glassdoor

EQ3 Furniture and Accents Reviews

Updated February 15, 2017
8 reviews

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2.6
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Peter Tielmann
2 Ratings

Employee Reviews

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  1. "Easy sales job with decent furniture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Sales Associate in Emeryville, CA
    Current Employee - Design Sales Associate in Emeryville, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at EQ3 Furniture and Accents full-time (More than a year)

    Pros

    nice furniture, Commission can be really good. Lots of down time. Must work weekends. Manager is very nice and easy to like.

    Cons

    Although commission can be good it is often unreachable. Manager has good communication with clients, not so great with employees.
    Benefits are HORRIBLE. Too expensive and not good coverage.


  2. "Rude staff and dishonest management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EQ3 Furniture and Accents full-time

    Pros

    Nice looking showrooms. Decent furniture at reasonable prices.

    Cons

    Never trained and expected to sell, not given proper tools for success, given outragous goals without the means of attaining them, managers were aloof and dishonest, staff was competative and rude! , staff and managment were not educated in the field of design or furniture, they didnt pay me 1 weeks salary for their errors, accused me of not doing my work several times when I had and then ignored my attempts to prove my acomplishments, inconsistent policies with each manager, both managers in the SF Bay area had poor taste, bad manners and bad grooming habits. Really unpleasant people.

    Advice to Management

    Be honest and properly train all employees. Also communicate with each other so there is at least some consistency in the workplace. Hire staff with skills sets withng the design industry and work on creating a better team environment so your employees can be cordial and pleasant to one another.


  3. "Retail Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at EQ3 Furniture and Accents full-time (More than 3 years)

    Pros

    Great, Canadian designed and manufactured product. Good mid-range pricing with low and high options. The product tends to sell itself, especially the upholstery. Management is great, solid leaders. Sounds like lots of positive changes planned for the future.

    Cons

    Learning curve when you first start, especially for someone who hasn't worked in furniture sales before. This position is good for quick learners and self-starters.


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  5. "Poor overall business strategy and customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Montreal, QC (Canada)
    Former Employee - Sales Associate in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EQ3 Furniture and Accents full-time (More than a year)

    Pros

    I always had fun in my interaction with the clients. I also loved working with some world renowned brands we had in the store.

    Cons

    Very poor salary structure based solely on objectives which are not adapted to the times when you are working, meaning that if you can only work on weekdays from Monday to Wednesday, you will never attain the minimums to get commissions. The EQ3 furniture brand is often of poor quality and the customer service is terrible and slow and it's the sales rep that gets all the crap from the customers. In Quebec, the company refused to adapt to the local culture. No chance of being promoted whatsoever.


  6. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Winnipeg, MB (Canada)
    Current Employee - Sales Associate in Winnipeg, MB (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at EQ3 Furniture and Accents full-time (Less than a year)

    Pros

    Great coworkers, nice product, great discount, some benefits.Commission plus hourly wage

    Cons

    Lots of head office restructuring and management changes in past year.

    Advice to Management

    More training and consitecy needed for retail stores.


  7. "Hierarchical and under compensated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at EQ3 Furniture and Accents full-time (Less than a year)

    Pros

    I felt at the store level management was supportive. However their corporate vp's were difficult to work with. Their product design is excellent.

    Cons

    Their customer service at the corporate level is very poor. As a sales associate you often feel unsupported by the corporate customer service while trying to resolve issues. The company has a bad reputation for this and quality control which made me feel embarrassed to work for them.

    The store was rigidly hierarchical and managers protected their turf fiercly. I did not feel like I was given all the tools necessary to properly care for the customer. I often had to ask management for permissions and passwords to do very simple things. The commission is low and the sales targets are designed so only a handful of associates will make the target each period.

    Advice to Management

    Most sales associates are highly skilled and underemployed.. use their skills instead of feeling threatened by them.


  8. "Rewarding challenges, demanding workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Winnipeg, MB (Canada)
    Former Employee - Graphic Designer in Winnipeg, MB (Canada)
    Recommends
    Neutral Outlook

    I worked at EQ3 Furniture and Accents full-time (More than 3 years)

    Pros

    -All hands on deck. I was highly involved in the development of marketing strategies and implementation, which contributed to professional growth and exposure to more demanding responsibilities, compared to my peers of the same level who were working in other agencies or companies.
    -Coworkers were great to work with.
    -I felt valued by senior management and executives.

    Cons

    -Demanding workload eventually led to overtime and weekends, and then to burnout.


  9. "Well paid and felt value"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Vancouver, BC (Canada)
    Current Employee - Store Manager in Vancouver, BC (Canada)
    Recommends

    Pros

    A well paid retail managers job with commission and benefits.
    Basic $54k,
    8% commission on store sales
    Free health and dental benefits, pension contribution
    28 days annual leave

    Cons

    Working some weekends. Not many stores in BC to work at so if you want promotion you may have to move to a different province.

    Advice to Management

    Work hard!