ERC Reviews
Updated Jan 12, 2022
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Part-time
- Full-time
- Contract
- Freelance
- Intern
- Worldwide
- United States - All Cities
- - Florida
- - Jacksonville, FL Area
- - Melbourne, FL
- - Titusville, FL
- - West Melbourne, FL
- - Miami-Fort Lauderdale, FL Area
- - Pensacola, FL Area
- - Alabama
- - Huntsville, AL Area
- - California
- - Orange Park Acres, CA
- - Colorado
- - Denver, CO Area
- - Connecticut
- - Hartford, CT Area
- - Georgia
- - Atlanta, GA Area
- - Douglas, GA Area
- - Waycross, GA Area
- - Indiana
- - South Bend, IN Area
- - Louisiana
- - New Orleans, LA Area
- - Maryland
- - Baltimore, MD Area
- - Minnesota
- - Minneapolis-St. Paul, MN Area
- - Willmar, MN Area
- - New York State
- - New York City, NY Area
- - North Carolina
- - Jacksonville, NC Area
- - South Carolina
- - Seneca, SC Area
- - South Dakota
- - Sioux City, IA Area
- - Tennessee
- - Dyersburg, TN Area
- - Texas
- - Dallas-Fort Worth, TX Area
- - Houston, TX Area
- - Virginia
- - Norfolk, VA Area
- - Washington, DC Area
- Dominican Republic - All Cities
- - National District
- - Santo Domingo, Dominican Republic Area
- Germany - All Cities
- - Baden-Wurttemberg
- - Kehl, Baden-Wurttemberg
- India - All Cities
- - Karnataka
- - Bangalore, India Area
- Malaysia - All Cities
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- - Selangor Darul Ehsan
- Mexico - All Cities
- - México
- - Coacalco de Berriozabal
- Saudi Arabia - All Cities
- - Eastern Province
- - Khobar
- United Kingdom - All Cities
- - Scotland
- - Glasgow, United Kingdom Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 279 of over 291 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
"ERC has great work environment and there's definitely opportunity for growth" (in 18 reviews)
"Work environment is great, enthusiasm is all over the place" (in 9 reviews)
"The skills and opportunities achieved at ERC have been beneficial for my resume" (in 12 reviews)
"I love my job work/life balance" (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of ERC and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee★★★★★
Pros
ERC is a small company with a great owner. It’s a very family-like atmosphere.
Cons
Unfortunately, they don’t offer benefits. However, you are able to take off whenever.
- Current Employee, more than 1 year★★★★★
Pros
Good people Good work life balance Projects are cool
Cons
Salaries are poor Benefits are not competitive No connection between engineers and middle management
- Current Employee★★★★★
Pros
Being able to Work from home
Cons
The pay isn’t the best
- Current Employee, more than 1 year★★★★★
Pros
Best-in-class innovator in the Recovery and BPO industries. Demonstrated willingness to try new approaches and technologies to solve tough problems; "all-in" attitude from Agents to the C-suite. Increasingly data-driven decision making, which means we're getting better at putting more effort toward high value work. Fun, diverse, service-oriented culture. Employees really care about our customers, and the company both encourages and supports giving back to local communities. Competitive salaries for most roles. Dental and vision plan are reasonable. Life, STD and LTD plans are also relatively cheap.
Cons
Some processes are in need of an efficiency overhaul so employees can spend less time on administrivia and more time on delivering great experiences for our clients and their customers. Benefits package needs work. Family medical coverage is too expensive--COBRA for previous medical plan is about $500 cheaper per month for our family, so that's what we chose to do. Also, there's no pre-tax 401(k), just a Roth 401(k) and no company match. Currently there is no annual bonus program.
Continue readingThank you so much for your opinion, it is greatly appreciated!
- Current Employee★★★★★
Pros
Worked with my particular schedule Worked from home
Cons
Absolutely tedious to the point of tears for lowest pay I've ever had Forcibly placed inbound when we barely trained for it and did not apply for an inbound position Rules changing all the time Constant tech issues Playing operator and not being able to do much of anything I could go on
- Current Employee, less than 1 year★★★★★
Pros
You are able to set your own schedule
Cons
No downsides to share at this time
Continue reading - Former Employee, more than 3 years★★★★★
Pros
They provide very good training program.
Cons
Company sets unobtainable budgets that automatically set majority of their agents for performance failure which leads to job loss.
Continue reading - Current Employee★★★★★
Pros
great place to learn about NDT schedule
Cons
the pay is far too low for a position with a degree
- Former Employee, more than 5 years★★★★★
Pros
None, I'm not sure how they are still in business.
Cons
Low pay, horrible micro management, and NO LEADERSHIP with little ability to grow as an employee.
Continue reading - Current Employee★★★★★
Pros
Flexibility with schedule, friendly atmosphere
Cons
Benefits are costly and somewhat unaffordable
ERC Reviews FAQs
ERC has an overall rating of 3.8 out of 5, based on over 291 reviews left anonymously by employees. 71% of employees would recommend working at ERC to a friend and 68% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
71% of ERC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated ERC 3.7 out of 5 for work life balance, 4 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at ERC to be coworkers, career development, compensation and the cons to be culture, benefits, management.
Popular Careers with ERC Job Seekers
Work at ERC? Share Your Experiences
ERC Response
ERC Corporate Communications Rep