ERC Reviews
Updated Jan 11, 2021
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Full-time, Part-time
English
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Job Status (2)
- Current Employees
- Intern
- Contract
- Freelance
- Part-time
- Full-time
Location
- Worldwide
- United States - All Cities
- - Florida
- - Jacksonville, FL Area
- - Melbourne, FL
- - West Melbourne, FL
- - California
- - Orange Park Acres, CA
- - Colorado
- - Denver, CO Area
- - Connecticut
- - Hartford, CT Area
- - Georgia
- - Atlanta, GA Area
- - Waycross, GA Area
- - Indiana
- - South Bend, IN Area
- - Minnesota
- - Willmar, MN Area
- - New York State
- - New York City, NY Area
- - North Carolina
- - Jacksonville, NC Area
- - Oregon
- - Coos Bay, OR Area
- - South Carolina
- - Seneca, SC Area
- - South Dakota
- - Sioux City, IA Area
- - Virginia
- - Norfolk, VA Area
- Dominican Republic - All Cities
- - National District
- - Santo Domingo, Dominican Republic Area
- Germany - All Cities
- - Baden-Wurttemberg
- - Kehl, Baden-Wurttemberg
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- - Selangor Darul Ehsan
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- - Glasgow, UK Area
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Pros
"pay is good, guaranteed hours, schedule is consistent" (in 6 reviews)
"I see a lot of room for growth and regular learning opportunities" (in 5 reviews)
Cons
"As a clinician, I would not recommend ERC to any client" (in 11 reviews)
"People can be cruel when it comes to collections" (in 10 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Featured Review
"Awesome Culture!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at ERC part-time for less than a year
Pros
Family environment Flexible hours Positive culture Get to work remotely
Cons
The pay could be better
Thank you so much for your opinion, it is greatly appreciated!
"An innovative CX company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at ERC full-time
Pros
Places people and innovation first which has lead to an exciting and fast paced industry leader in the CX space
Cons
I have yet to find a con
ERC Response
December 14, 2020 – ERC Corporate Communications Rep
Thank you so much for your feedback! We are so happy you feel this way and we look forward to your growth with us!
"Title"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at ERC full-time
Pros
Great Trainers Awesome Team Spirit Friendly Team Members Incentives Good Time Keeping
Cons
Terrible Communication Low Pay Supervisor is Inexperienced Hostile Higher-ups Unorganized
Continue readingERC Response
January 20, 2021 – ERC Corporate Communications Rep
Thank you so much for sharing your feedback! We appreciate your words as we always strive to be the best we can be.
Pros
There's air conditioning and it's clean.
Cons
Stingy on pay. No flexibility. No work/life balance. Workaholic required.
ERC Response
January 20, 2021 – ERC Corporate Communications Rep
It is unfortunate to hear that you did not have a favorable experience while working at ERC. Please contact the Employee Resource Group to discuss your specific concerns. We value our professional working environment and would like to opportunity to investigate your concerns.
"Toxic Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at ERC full-time
Pros
No pros in my opinion
Cons
Cut throat company. Saw several good people in the IT department get over worked and then fired. You can go out of your way to please them and it will never be enough. When they decide they don’t like you they will make a way to get rid of you. My advice RUN.
Continue readingERC Response
January 20, 2021 – ERC Corporate Communications Rep
It is unfortunate to hear that you did not have a favorable experience while working at ERC. Please contact the Employee Resource Group to discuss your specific concerns. We value our professional working environment and would like to opportunity to investigate your concerns.
"gREAT"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at ERC full-time
Pros
GREAT, Fast paced work, Home daily
Cons
None, there are really no cons
ERC Response
December 14, 2020 – ERC Corporate Communications Rep
Thank you so much for your feedback! We are glad you are having a positive experience with us.
"It's an ok place"
- Work/Life Balance★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
I have been working at ERC part-time for less than a year
Pros
They train you and don't just throw you out there to learn on your own
Cons
The pay is a little less than what I'd like
ERC Response
January 20, 2021 – ERC Corporate Communications Rep
Thank you so much for your feedback, it is greatly appreciated!
- Helpful (1)
"Great for beginners"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at ERC full-time for less than a year
Pros
Everything, which is great for advancement
Cons
Low pay but theres room for higher paying positions
ERC Response
December 14, 2020 – ERC Corporate Communications Rep
Thank you so much for your opinion, it is greatly appreciated!
Pros
It has benefits, so I guess.
Cons
Unsure what to say here
ERC Response
January 20, 2021 – ERC Corporate Communications Rep
Thank you for your feedback!
"Do not work here"
- Compensation and Benefits★★★★★
Doesn't RecommendI have been working at ERC full-time for less than a year
Pros
There’s nothing positive about this company
Cons
Everything. Director is a liar , they don’t care for their employees and they don’t help you. They also tamper with your hours.
Continue readingERC Response
January 6, 2021 – ERC Corporate Communications Rep
It is unfortunate to hear that you did not have a favorable experience while working at ERC. Please contact the Employee Resource Group to discuss your specific concerns. We value our professional working environment and would like to opportunity to investigate your concerns.
Join the ERC team
ERC Response
December 14, 2020 – ERC Corporate Communications Rep