ESIS (Pennsylvania) Reviews | Glassdoor

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ESIS (Pennsylvania) Reviews

Updated December 22, 2017
35 reviews

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2.9
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David Patterson
11 Ratings

35 Employee Reviews

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  1. "Senior Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ESIS (Pennsylvania) full-time (More than a year)

    Pros

    Opportunity to work with ethically minded risk professionals. Training and back up available

    Cons

    Sometimes younger associates are "clickish"

    Advice to Management

    Set mentors for new hires and follow up with both mentor and new hire for determination if they're a good fit and willing to work as a team vs stepping on others to shine as a success


  2. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Chatsworth, CA
    Current Employee - Claims Adjuster in Chatsworth, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) (More than 8 years)

    Pros

    Close to home; great People to work with. Great employee club events; flex time for a day off every other week

    Cons

    Very busy; lots of claims; some supervisors treat their employees differently; system needs to be up graded but being done now ready beginning of next year

    Advice to Management

    Need to be fair

  3. "OK just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Neutral Outlook

    I worked at ESIS (Pennsylvania) full-time

    Pros

    Lots of people that care about the clients

    Cons

    Not enough support, workers are always asked to do more with less. No longer a small private company with the owners a part of the business. Faceless management.

    Advice to Management

    Add qualified staff, hire experienced professionals


  4. "It was so so."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ESIS (Pennsylvania) full-time

    Pros

    Very nice office to work in. Most of the staff was pleasant and there were those who were willing to mentor and assistant training.

    Cons

    Very little room for growth. Frustration with how the company seem to focus on a few instead of providing room for advancement for many.

    Advice to Management

    Hopefully things continue to improve as there are very good people working for the company and one would hate to see them leave.


  5. "Too many barriers to success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) full-time (Less than a year)

    Pros

    If you need to support your family by having a steady income and medical benefits then you would work at this company regardless of culture, philosophy and working environment

    Cons

    Management establishes unattainable metrics then don't give you the tools, resources and support you need to be successful in your job. Hostile working environment with managers and peers who are only out for themselves. Sr. Management is aware of all these conditions yet continues to allow same.

    Advice to Management

    If you don't understand the business or the competitive industry you're in, get out of it and stop hiring people by giving them the impression that you're so big and have all kinds of resources and capabilities because you're owned by a huge property casualty company, then allow these talented people to flounder because the barriers to success in meeting metrics are numerous.


  6. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Philadelphia, PA
    Former Employee - Account Executive in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at ESIS (Pennsylvania) full-time (More than 10 years)

    Pros

    The salary was not bad and the benefits are OK. Pretty friendly co-workers. Nice location in the city. Not much else to say.

    Cons

    Manager did not even know FMLA rules! She was too busy worrying about her own career track to fulfill promises made.

    Advice to Management

    Train your managers to avoid law suits!!!!


  7. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Detroit, MI
    Current Employee - Department Supervisor in Detroit, MI

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Good, hard working people.

    Cons

    Lack of staffing. Lack of opportunity for advancement.

    Advice to Management

    Quality vs. quantity.

  8. "Claims Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Good benefits, work environment geared towards education and improvement.

    Cons

    Processes and claims systems need improvement. New system is on its way but uncertainty about its effectiveness and reliability. As a wholly owned subsidiary of Chubb (formerly ACE) it is not not respected by the parent and the 401k match is not as high as Chubb.

    Advice to Management

    Continue to enhance benefits and make sure that work environment stays positive.


  9. Helpful (1)

    "1990's Egos in a modern business environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Associate in Philadelphia, PA
    Current Employee - Professional Associate in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ESIS (Pennsylvania) full-time (More than 5 years)

    Pros

    Pay and benefits are excellent. Most associates are technically proficient and great to work with. They hire top notch people and there is not a ton of pressure from technical managers. They trust you to do your job and leave you alone unless there is a specific problem. If problems arise, they have your back.

    Cons

    If you are working in sales or account leadership, the management team leaves a lot to be desired. Its a very political environment where leadership is not to be questioned. Upper managers solicit ideas from their teams and then pass them off as their own. If you challenge management in any way you will get the boot. This is mainly due to inflated egos and a lack of talent at the upper management levels. They guard their positions fiercely and any hint that you may surpass them will land you in the unemployment line. Diversity is almost non-existent at all levels within the organization. CHUBB (parent company) is a better organization that does not have the problems that ESIS has, If you have a choice, take an opportunity with CHUBB as opposed to ESIS.

    Advice to Management

    Hire more women and minorities. It will be good for the company. Cherish 'organizational rebels' who question the status quo as opposed to firing them. They will keep the Company fresh and relevant. Don't be afraid of challenge, embrace it. Your competitors are doing just that and are steadily taking your clientele away.


  10. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MEDICAL IMPACT MANAGER in Portland, OR
    Former Employee - MEDICAL IMPACT MANAGER in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ESIS (Pennsylvania) (More than 10 years)

    Pros

    good opportunities for folks wanting to move up

    Cons

    work life balance is an issue


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