ESIS (Pennsylvania) Reviews | Glassdoor

ESIS (Pennsylvania) Reviews

Updated May 31, 2018
41 reviews

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3.4
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David Patterson
13 Ratings

41 Employee Reviews

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  1. "This is not a bad place to work and better than other TPAs in Dallas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Representative in Dallas, TX
    Current Employee - Senior Claims Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ESIS (Pennsylvania) full-time (More than 3 years)

    Pros

    Relaxed environment, your part of the Chubb insurance family and get all of their benefits. If you get a good supervisor, you can do well. They pay for your parking or a bus pass. The benefits are fairly good. Nice working environment downtown.

    Cons

    You have to drive downtown to work, either park in a parking garage a block or two away or take the train. There can be a lot of favoritism. They seem to hire a lot of minorities, so if you are a minority, you got a good chance of getting hired.

    Advice to Management

    Don't be afraid to pay a little more money to get good adjusters. Offering someone $2000 more than what you normally would start out offering could make a difference getting retaining good people. If you want quality work, you got to hire quality people and pay them.


  2. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    The coworkers are boring but they could be worse. Another positive is lunch time? I heard we get paid more in PA than we do in other locations and compared to other TPAs/insurance companies.

    Cons

    The supervisors care about you succeeding, if you end up getting transferred to the right team and if they like you. Favoritism is apparent. They pay you for 40 hours a week but you work at least 50.. The amount of files you have is excessive..

    Advice to Management

    The company, across the US, needs to learn how to treat their employees. Offer incentives.. Treat them like they actually care. The company expects overtime with no pay, but never offers anything to increase morale. All employees become depressed because they are tired of working their butt off for no reason.

  3. "Esis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Great benefits and compensation

    Cons

    Hard to move up


  4. "Esis"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Decent pay and decide for own lunch break.

    Cons

    Hard to move up within the company.


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Work From Home opportunity
    Full benefits
    Competitive salary

    Cons

    Lack of effective management
    No morale


  6. "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) full-time (More than a year)

    Pros

    17 days PTO to start off
    Very flexible with starting times
    Supervisors always there to help
    Bonus and raise once a year

    Cons

    Benefits such as health could be better..
    The work is never ending and stressful at times

    Advice to Management

    Lesser workload so we actually have time to catch up and handle the claims better


  7. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Chatsworth, CA
    Current Employee - Claims Adjuster in Chatsworth, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) (More than 8 years)

    Pros

    Close to home; great People to work with. Great employee club events; flex time for a day off every other week

    Cons

    Very busy; lots of claims; some supervisors treat their employees differently; system needs to be up graded but being done now ready beginning of next year

    Advice to Management

    Need to be fair

  8. "OK just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Neutral Outlook

    I worked at ESIS (Pennsylvania) full-time

    Pros

    Lots of people that care about the clients

    Cons

    Not enough support, workers are always asked to do more with less. No longer a small private company with the owners a part of the business. Faceless management.

    Advice to Management

    Add qualified staff, hire experienced professionals


  9. "It was so so."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ESIS (Pennsylvania) full-time

    Pros

    Very nice office to work in. Most of the staff was pleasant and there were those who were willing to mentor and assistant training.

    Cons

    Very little room for growth. Frustration with how the company seem to focus on a few instead of providing room for advancement for many.

    Advice to Management

    Hopefully things continue to improve as there are very good people working for the company and one would hate to see them leave.


  10. "Too many barriers to success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) full-time (Less than a year)

    Pros

    If you need to support your family by having a steady income and medical benefits then you would work at this company regardless of culture, philosophy and working environment

    Cons

    Management establishes unattainable metrics then don't give you the tools, resources and support you need to be successful in your job. Hostile working environment with managers and peers who are only out for themselves. Sr. Management is aware of all these conditions yet continues to allow same.

    Advice to Management

    If you don't understand the business or the competitive industry you're in, get out of it and stop hiring people by giving them the impression that you're so big and have all kinds of resources and capabilities because you're owned by a huge property casualty company, then allow these talented people to flounder because the barriers to success in meeting metrics are numerous.


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