ESIS (Pennsylvania) Reviews | Glassdoor

ESIS (Pennsylvania) Reviews

Updated January 7, 2017
29 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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David Patterson
10 Ratings

29 Employee Reviews

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  1. "Claims Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Good benefits, work environment geared towards education and improvement.

    Cons

    Processes and claims systems need improvement. New system is on its way but uncertainty about its effectiveness and reliability. As a wholly owned subsidiary of Chubb (formerly ACE) it is not not respected by the parent and the 401k match is not as high as Chubb.

    Advice to Management

    Continue to enhance benefits and make sure that work environment stays positive.


  2. "1990's Egos in a modern business environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Associate in Philadelphia, PA
    Current Employee - Professional Associate in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ESIS (Pennsylvania) full-time (More than 5 years)

    Pros

    Pay and benefits are excellent. Most associates are technically proficient and great to work with. They hire top notch people and there is not a ton of pressure from technical managers. They trust you to do your job and leave you alone unless there is a specific problem. If problems arise, they have your back.

    Cons

    If you are working in sales or account leadership, the management team leaves a lot to be desired. Its a very political environment where leadership is not to be questioned. Upper managers solicit ideas from their teams and then pass them off as their own. If you challenge management in any way you will get the boot. This is mainly due to inflated egos and a lack of talent at the upper management levels. They guard their positions fiercely and any hint that you may surpass them will land you in the unemployment line. Diversity is almost non-existent at all levels within the organization. CHUBB (parent company) is a better organization that does not have the problems that ESIS has, If you have a choice, take an opportunity with CHUBB as opposed to ESIS.

    Advice to Management

    Hire more women and minorities. It will be good for the company. Cherish 'organizational rebels' who question the status quo as opposed to firing them. They will keep the Company fresh and relevant. Don't be afraid of challenge, embrace it. Your competitors are doing just that and are steadily taking your clientele away.


  3. "good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MEDICAL IMPACT MANAGER in Portland, OR
    Former Employee - MEDICAL IMPACT MANAGER in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ESIS (Pennsylvania) (More than 10 years)

    Pros

    good opportunities for folks wanting to move up

    Cons

    work life balance is an issue


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  5. "Great Place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    Great place to work for. The employees are all very friendly and the environment is great!

    Cons

    Sometimes claim volume can be very high and staffing can be an issue

    Advice to Management

    Staffing feels like it is a constant issue and not a priority of addressing at times.


  6. "Claims rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Irving, TX
    Current Employee - Claims Representative in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay rate!!! Flexible hours, great upper level management.

    Cons

    Work load is HORRIBLE. If you are a very organized person and able to work at a fast pace this isn't the job for you


  7. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good place to work if you hit your numbers.

    Cons

    New President isn't perceived well inside and outside the company

    Advice to Management

    Pretend to care


  8. "Not Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ESIS (Pennsylvania) full-time

    Pros

    People are great, good benefits.

    Cons

    More emphasis on simple mistakes even though they never properly trained you on something and fail to recognize what you've done, how hard you work.

    Advice to Management

    Reserve authority and Settlement authority should be increased so we can do our job properly especially for a senior adjuster. Certain supervisors should be coached on how to interact with their team members without being rude or speaking in a condescending manner; it would make your employees want to get things done for you.


  9. "Workers comp adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker' S Compensation Adjuster in Wilmington, DE
    Current Employee - Worker' S Compensation Adjuster in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good work environment, a lot of guidance and help.

    Cons

    good amount of stress and work load on the job.

    Advice to Management

    hire more experience adjusters in the department.


  10. "Senior Claims Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ESIS (Pennsylvania) full-time (More than a year)

    Pros

    Opportunity to work with ethically minded risk professionals. Training and back up available

    Cons

    Sometimes younger associates are "clickish"

    Advice to Management

    Set mentors for new hires and follow up with both mentor and new hire for determination if they're a good fit and willing to work as a team vs stepping on others to shine as a success


  11. "Poor Pay, Unanswered Promises, Disorganized and Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Environmental Consultant in Boston, MA
    Former Employee - Environmental Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ESIS (Pennsylvania) full-time (More than a year)

    Pros

    Great benefits, wonderful people to work with, a lot of learning opportunities, willing to pay for education, human resources was always very helpful.

    Cons

    Disclosure of true job description. ESIS is focused on one business in Boston... Asbestos. Management is not open for suggestions. A "this is the way it has always been" attitude presides. They will pull in over educated individuals for jobs that do not need higher education. Salary increases are meager and expect to work a lot of overtime if you are staffed in the field. They also had a call schedule (you can kiss your weekend and weeknights good bye on your "call week"). Over complication of business processes. Expectations are high for the pay and benefits.

    Advice to Management

    Listen to employees suggesgtions. If you want to keep good people expect to pay good salaries.



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