ESRI (UK) Reviews | Glassdoor

ESRI (UK) Reviews

Updated July 23, 2017
11 reviews

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3.7
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Richard Waite
5 Ratings

11 Employee Reviews

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  1. "Strategic Account Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ESRI (UK) full-time

    Pros

    Great culture, privately owned. A leader in its field.

    Cons

    Have found adapting to the cloud hard, being a traditional engineering-focused client-server technology company


  2. "Fair Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at ESRI (UK) full-time

    Pros

    Good people doing a very hard job against the competing horizon

    Cons

    Slightly naive commercial approach means they are being eaten by the larger consulting sharks out there

    Advice to Management

    Tactical approach to the open-source challenge and the availability of an adequate amonut of skilled resourcing at the right time

  3. Helpful (2)

    "GIS Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at ESRI (UK) (Less than a year)

    Pros

    You will learn a lot about gis esri techonologies.
    You will have reponsabilities.

    Cons

    They don't worry to use best pratices about sofware development.
    You are not going to grow your career two small company.

    Advice to Management

    Improve your Career opportunities and your training.


  4. "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Place to Work. Really great software that you will learn a lot from. Always new things being added to the platform and lots of opportunities.

    Cons

    I find it hard to note many cons. The only thing relates to money not quite as good as I would like.


  5. Helpful (4)

    "Great potential, let down by poor management execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at ESRI (UK) full-time

    Pros

    Interesting technology with an enthusiastic user community. Esri (UK) has great people on the ground who are positive and willing to help get the job done. Flexible approach to working is helpful to those with young families.

    Cons

    Board inward looking. Recent influx of middle management work on a 'do as I say, not as I do' basis.
    Morale-sapping attempts to implement latest business hoopla usually ends in tears.
    Aylesbury - it isn't the centre of the universe...

    Advice to Management

    Focus on delivering value to your customers and looking after your people


  6. Helpful (4)

    "Brilliant company with smart passionate people, finally confident about the future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Aylesbury, England (UK)
    Current Employee - Senior Consultant in Aylesbury, England (UK)
    Recommends
    Positive Outlook

    I have been working at ESRI (UK) full-time (More than 8 years)

    Pros

    - Smart passionate people, it is the staff (and the characters) that make the work environment fun.
    - Decent salary and benefits; not a massive amount but its overall package includes BUPA medical insurance, Group Life Assurance, Private Pension and other bits that amount to a reasonable offering. Not Google or Facebook-like but decent.
    - Relaxed working environment where suit and ties are not mandatory (unless meeting clients and customers).
    - Working with the latest GIS technology from Esri Inc.
    - Close ties to Esri Inc.
    - Good on the CV if you want to continue in the world of GIS.
    - Challenging and interesting work; haven't been bored yet.
    - Good work life balance: can work from home, take leave at relatively short notice etc.
    - Privately owned company and virtually debt free.

    Cons

    - Forging a career path at Esri UK (and Esri Inc) is largely down to who you know and a bit of luck. Promotion should not be down to longevity or years of services; nor should it be something that comes once in a blue moon and assumes that you're in the office to seize the opportunity.
    - Middle management training is poor and inconsistent (though improving)
    - Too many people comfortable in their niche roles.
    - Being a reseller, Esri UK is at the whim of decisions made by parent company: Esri Inc.
    - The longevity and viability of Esri UK is down to a handful of people - so quite brittle if key individuals leave.

    Advice to Management

    - Really listen to the rest of the company, from graduate upwards.
    - Do NOT be complacent about Esri UK's position.
    - Bring in more new blood at all levels; this is invigorating and good for the company
    - Pare back some of the pointless management/director-led initiatives. Culture is about people, you want to change the culture? Change the people or replace them.
    - Encourage cross-team collaboration. Develop multi-team / skilled / person delivery teams on a project by project basis.
    - Bring in more technically savvy persons.
    - Social media platform is poor.


  7. Helpful (3)

    "Some good people and technologies, but internal processes are flawed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GIS Consultant in Aylesbury, England (UK)
    Former Employee - GIS Consultant in Aylesbury, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ESRI (UK) full-time (More than 5 years)

    Pros

    - Many genuinely nice and capable colleagues.
    - Relaxed offices and casual dress code unless you are meeting customers.
    - Financially stable and profitable, so the salary and benefits can be good if you don't sell yourself short.
    - Esri software is the industry standard. Having the name on your CV opens doors.
    - Some interesting customers and projects to work on. Career advancement is possible if you're proactive about preparing for opportunities that might come up.
    - The company generally respects a good work-life balance (more so in some roles than others, but especially for recent mothers).

    Cons

    - Top-down, permission-oriented culture that doesn't reward employees who take the initiative. Every idea for improving business processes or technical systems has to be suggested by one of the directors, otherwise it's not taken seriously. This leads to a fairly high churn of good staff who feel taken for granted or not listened to.

    - There aren't enough people with the skills and responsibility to work on projects relative to the number of managers and other decision-makers. It's not uncommon for progress meetings to include three or four stakeholders and only one person doing any work.

    - Different departments work in isolation from one another, and there is little mutual understanding or collaboration across disciplines. Because teams have different and sometimes conflicting performance objectives, there's a fair amount of pulling in opposite directions.

    - A lot of money is wasted on internal projects and initiatives of dubious commercial value, but which cannot be shut down for political reasons.

    - As a software reseller, Esri UK is very dependent on what the American parent company (Esri Inc) does. Unfortunately, Esri Inc embodies many of the cons listed above, but on an even bigger scale.

    Advice to Management

    Set a good example by getting to know what your staff are good at and what gets the best out of them, rather than ignoring how employees feel and treating daily operations as being beneath your dignity. There is very little loyalty towards you on the shop floor because of the uninspiring, "do as I say, not as I do" style of leadership that starts all the way at the top and is copied by most of the middle management.

    There are still many good things about the company, but they are largely due to Esri UK's privileged market position, which lets the business stay profitable with relatively little effort. This breeds a certain degree of complacency and is not viable in the long term as smarter competitors enter the market. A large number of capable people are leaving Esri by choice and are being replaced by graduates without experience (some of the graduates are also leaving). It's worth finding out why if you care about the longevity of the company. Also, set more inter-departmental performance objectives and encourage secondments to foster collaboration and learning.

  8. Helpful (2)

    "Reseller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aylesbury, England (UK)
    Former Employee - Anonymous Employee in Aylesbury, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ESRI (UK) full-time

    Pros

    It's a good place to learn about the technology and get hands-on experience with all aspects of GIS. Could be a great place if in the right team.
    Some of the benefits are good and you can get the chance to attend various events in the UK/Europe and in the US.

    Cons

    Lack of resources - mainly in expert staff but also in hardware & software. Some managers do lack of time management and management skills at all. Carrier progression is haphazard, the company seems to be replacing experienced staff with graduates. As a consequence, there is a very high turnover in staff, taking their expertise elsewhere and leaving the company with no SMEs in certain areas. On paper you decide where to progress but in reality if your targets are not directly related to the day-to-day job, you have to do your studies in your free time and at your own expenses. Some people take advantage of their position and can be very rude to co-workers. Some technical departments are seriously understaffed whereas other departments do have surplus people with made-up jobs.

    Advice to Management

    Value your existing staff and their work, support their development not just say it. Be aware of what's going on in your company and don't bury your head in sand. Recognise all skills your staff have not just those required for their day-to-day job. Using in-house knowledge and skills may save you thousands of pounds in outsourcing. Decrease the number of managers, there is serious micro-managing going on.
    Don't try to be something that other GIS Consultancy companies do much better than you ever could.


  9. Helpful (1)

    "Working at Esri UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aylesbury, England (UK)
    Current Employee - Anonymous Employee in Aylesbury, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ESRI (UK) full-time (More than 5 years)

    Pros

    A very progressive and dynamic software company with lots of interesting projects, customers and technology

    Cons

    Based in Aylesbury - about 50mins out of London


  10. "Great company with fantastic people in an exciting field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ESRI (UK) full-time (More than 10 years)

    Pros

    The people make the company what it is, still a great reputation and lots of interesting work available. Employment benefits include pension, health care and flexible working.

    Cons

    Social side could do with improvement and salaries are lower than expected for many roles. Career progression is haphazard and slow.

    Advice to Management

    Too many initiatives and changes; senior management is 'faceless' - high turn-over rate too in the various Managing roles. Gaining a reputation (undeserved) of arrogance and aloofness. Also, need to recruit more; is Esri UK still the biggest GIS consultancy in UK? I don't think so.


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