EXCEED IT Services Reviews | Glassdoor

EXCEED IT Services Reviews

Updated April 12, 2017
14 reviews

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4.1
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14 Employee Reviews

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  1. "Flexible Company"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at EXCEED IT Services part-time

    Pros

    Hours are flexible.
    They put family first.
    Friendly and loving coworkers
    Great learning experience

    Cons

    Pay is not so great
    Can be long hour weeks
    The bonuses from non-contracted work varies so you do not know how much extra money you can be guaranteed a week.

    Advice to Management

    Listen to your employees and be open to suggestions.


  2. "A place to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at EXCEED IT Services full-time (More than 3 years)

    Pros

    Flexible timing, friendly environment, a career booster, Family atmosphere, company with vision, great leadership.

    Cons

    The quick expansion and growth may hinder the performance of some employees


  3. Helpful (2)

    "EXCEED IT SERVICES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Specialist in Abu Dhabi (United Arab Emirates)
    Current Employee - IT Specialist in Abu Dhabi (United Arab Emirates)
    Recommends

    I have been working at EXCEED IT Services (More than 5 years)

    Pros

    Staff competency and customer focus, EXCEED Team like one Familly

    Cons

    Work under pressure all the time, travelling all the time


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  5. Helpful (4)

    "EXCEED a family rather than a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Dubai (United Arab Emirates)
    Current Employee - Management in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook

    I have been working at EXCEED IT Services full-time (More than 5 years)

    Pros

    The company is one of the fastest growing companies in the region, expanding from Abu Dhabi to all over gulf and outside Gulf
    Team work is amazing, despite the minor challenges that occur, the team love each other and all work as if they are one of the shareholders
    Development and the room of growth is always open, even though it is sometimes dependent on the employee himself and how much motivated, but the chance is always there and if you are good and you can prove it there is no limit for your growth
    Management are always supportive and they lead by example

    Cons

    there are no major Cons to mention, other than some enhancement to be done from Financial processes. in addition, not sure if it is a Pro or Con, but for each action there is an equal reaction, bad or good

    Advice to Management

    keep it going and take us with you


  6. "Trying so hard to be a great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dubai (United Arab Emirates)
    Current Employee - Sales in Dubai (United Arab Emirates)
    Doesn't Recommend
    Positive Outlook

    I have been working at EXCEED IT Services (More than 5 years)

    Pros

    The company and team support you to succeed and financially they are understanding and will support and help their employees during hard times.

    Cons

    There are a lot of political disputes between the various teams that makes simple tasks feel like so much more, teams are working in silos with disregard of others and the greater company vision. Because of the above you end up spending a lot of time and effort on the cost of your personal life and will burnout unless you know how to forcibly draw a line which might backfire on you.

    Advice to Management

    One message, one view, one direction and fire those who don't get on board.


  7. Helpful (1)

    "Nice environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Abu Dhabi (United Arab Emirates)
    Current Employee - Operations in Abu Dhabi (United Arab Emirates)
    Recommends
    Positive Outlook

    I have been working at EXCEED IT Services full-time (More than 3 years)

    Pros

    New offices in Abu Dhabi and Dubai are very nice. THe people are good and friendly. There is an environment of helpfulness with people and there is understanding.

    Cons

    Sometimes there is a big worklod

    Advice to Management

    Bring more general services people to lift some load


  8. Helpful (3)

    "A never ending challenge for those looking to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical
    Former Employee - Technical
    Recommends
    Positive Outlook

    I worked at EXCEED IT Services full-time (More than a year)

    Pros

    I'd start by saying EXCEED IT Services surprises me every year with it's success. Not that it's undeserved, only unexpected. The team works hard, the people are normally treated well, but there's an overall sense of ownership that's lacking. Having said that, it's going from good to great.
    It's one of the only companies I've seen adopt a 'lead, follow, or get out of the way' attitude. And they really mean it when you're expected to lead, and the company is supportive. You can really do some interesting stuff here.
    Work life balance is kind of an issue, long working hours have been the main challenge, but things are improving with technical team leads taking us out for dinners and the annual company events (although very little) help our families get to know each other. That helps.
    Personal growth really is a major factor, since you get to work with both really nice sincere people and the exact opposite, you get advice from the good on how to handle the bad (viewpoints vary) but overall it's been a reason for both personal and technical growth.
    Company values depend on where you work, but overall everyone tries to get the best job done. Things have improved a lot since our last restructure, they say it was hell before. Now things are a bit more organized, it still takes a while to get to the right person. But problems don't require the CEO to interfere most of the time.

    Cons

    Not a meritocracy, if you speak Arabic you can get ahead faster than non Arabic speakers.
    When traveling between branches, the culture is REALLY different, mostly not in good ways, there should be more consistency.
    Career paths for technical don't exist.
    Project managers are hard to deal with
    Sales team doesn't seem to be able to keep up

    Advice to Management

    Consider celebrating achievers with something more than a private email. A party for someone who does something challenging or exciting would be a nice gesture.
    Share the company vision and where things are heading, we feel lost a lot of the time.
    Get a better Sales team
    Start developing software


  9. Helpful (7)

    "Exceed It Services & Training is a very bad company with very bad service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Helpdesk Specialist in Abu Dhabi (United Arab Emirates)
    Current Employee - Helpdesk Specialist in Abu Dhabi (United Arab Emirates)
    Doesn't Recommend
    Negative Outlook

    I have been working at EXCEED IT Services full-time (More than a year)

    Pros

    The company never respects their experience employees, they are always trying to cut from your salary, almost every 1 month or two months there is a salary cut “mistake”, very cheap and bad management.
    I don’t recommend this company to any one, very bad place to work, they are always looking for inexperienced staff to provide cheap service, and they are always lying to their contractors and outsource companies.
    I'm looking for a better job and a better company.

    Cons

    Cheap company, cheating their contractors all the time.

    Advice to Management

    Very bad management, they never respect their experienced staff, always trying to cut money in many different ways, very cheap company.


  10. Helpful (4)

    "One of best companies to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network and Infrastructure Engineer in Abu Dhabi (United Arab Emirates)
    Current Employee - Network and Infrastructure Engineer in Abu Dhabi (United Arab Emirates)
    Recommends

    I have been working at EXCEED IT Services full-time (More than 5 years)

    Pros

    The senior management support is excellent.

    Cons

    No Cons as of now.

    Advice to Management

    Keep supporting your employees and they will support you.


  11. Helpful (3)

    "Exceed family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist in Abu Dhabi (United Arab Emirates)
    Former Employee - Product Specialist in Abu Dhabi (United Arab Emirates)
    Recommends
    Positive Outlook

    I worked at EXCEED IT Services full-time (More than 3 years)

    Pros

    I worked at Exceed for three years and really enjoyed my time there. There is a great family environment where you feel that everyone cares for you. I really feel like I left brothers and sisters when I left Exceed and until today I see my friends regularly.

    A nice thing is that when you need to move on, the manager doe s not make issues or problems.

    Cons

    THe family environment can be very personal so sometimes this is not always easy to manage at work. You become close to the people you work with.

    Advice to Management

    None


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