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EXL Service

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EXL Service

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EXL Service Reviews

Updated Dec 4, 2022

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Found 4,727 of over 5K reviews
3.7
74% Recommend to a Friend
EXL Service Vice Chairman & CEO Rohit Kapoor
86% Approve of CEO

Found 4,756 of over 5K reviews

3.7
74%
Recommend to a Friend
86%
Approve of CEO
EXL Service Vice Chairman & CEO Rohit Kapoor
Rohit Kapoor
2,487 Ratings

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Consulting

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McKinsey & Company

Consultants of Fishbowl, I'm 31 and have ~$2m. No kids, student loans, etc... I'm also getting CTL'd. If you were in my position, would you scramble to get a new position or retire early?

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Consulting

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of EXL Service and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Great place to work at EXLService.com

    Nov 28, 2022 - Recruiter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Technology, Cyber Security, Learning & Development.

    Cons

    I did not encounter disadvantages during my employment.

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 3 years

    Great place to work

    Nov 14, 2022 - AVP-Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to work at.

    Cons

    Not a good place to work at

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  3. Join the EXL Service team
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  4. 5.0
    Former Employee, more than 3 years

    Great Place to work

    Oct 26, 2022 - Audit Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work is pretty straight forward. Management is pretty good as well as training

    Cons

    There is not a lot of room for growth most people have been in the same role years

    Continue reading
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  5. 4.0
    Former Employee

    Good experience overall

    Nov 6, 2022 - Consultant II 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work culture. Get to meet really smart people.

    Cons

    Work timings are not ideal especially if working offsite for a US client.

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  6. 1.0
    Former Employee, more than 5 years

    Premium Auditor

    Nov 29, 2022 - Premium Auditor in Long Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Exl has a great training program if you’ve never been an auditor

    Cons

    Upper management only cares about the bottom line.

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  7. 5.0
    Current Employee, more than 1 year

    Good for the first job

    Nov 3, 2022 - Senior Manager in Silver Spring, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people there, many interesting projects

    Cons

    Sometimes overwhelming workload, but most are acceptable

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  8. 4.0
    Current Employee

    N/A

    Oct 29, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working remotely flexibility and diversity

    Cons

    None that I can think of.

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  9. 5.0
    Current Employee

    Good Environment

    Oct 27, 2022 - Analytics Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture zzzssss is very nice

    Cons

    Outing is not that much

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  10. 4.0
    Current Employee, more than 1 year

    EXL has been good to me

    Sep 13, 2022 - Senior Analytics Consultant in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is fair,. My bonus was more than I expected when I signed on. They have decent assignments f you are in analytics.

    Cons

    Annoying technology issues have recurred where I have trouble logging into work Minimum 18 months from when you start before they consider you for promotion

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  11. 3.0
    Current Employee, more than 3 years

    My experience only

    Nov 9, 2022 - Premium Auditor in Wausau, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Independent work, equipment provided to you

    Cons

    Management team is very micro managy

    Continue reading
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Viewing 1 - 10 of 4,756 Reviews
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EXL Service Reviews FAQs

EXL Service has an overall rating of 3.7 out of 5, based on over 4,877 reviews left anonymously by employees. 74% of employees would recommend working at EXL Service to a friend and 72% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, EXL Service employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at EXL Service. This rating has improved by 4% over the last 12 months.

74% of EXL Service employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated EXL Service 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at EXL Service to be culture, coworkers, career development and the cons to be management, compensation.

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Glassdoor has 4,877 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.