EZCORP Reviews | Glassdoor

EZCORP Reviews

Updated February 15, 2017
60 reviews

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EZCORP CEO Stuart Grimshaw
Stuart Grimshaw
14 Ratings

60 Employee Reviews

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Pros
  • Great learning experience & great people to work with (in 9 reviews)

  • Good benefits for full time employees (in 6 reviews)

Cons
  • Upper management sometimes neglects support team members (in 12 reviews)

  • No training program, no internal developement of employees (in 6 reviews)

More Pros and Cons

  1. "Regional Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director
    Former Employee - Regional Director
    Doesn't Recommend
    Negative Outlook

    I worked at EZCORP full-time (More than 5 years)

    Pros

    Initially was a great company for internal opportunities.

    Cons

    Senior management changed and culture became very negative.

    Advice to Management

    Always ensure senior management has the ability to uphold a good culture.


  2. "Don't do it to yourself!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EZCORP full-time (More than a year)

    Pros

    Nice modern office in a good location. That's it.

    Cons

    Who's running this place? There seems to be too many chiefs and not enough indians and 95% of people just do what they want, no consultation whatsoever. Everyone is out for themselves and doesn't give a fig about anyone else.

    Advice to Management

    Be clear as to who is responsible for want and treat people right.


  3. "Good for starter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at EZCORP full-time (Less than a year)

    Pros

    close to my home
    small office

    Cons

    no training
    too many office politics

    Advice to Management

    better training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Pawn Broker
    Former Employee - Lead Pawn Broker
    Neutral Outlook
    No opinion of CEO

    I worked at EZCORP full-time (More than 3 years)

    Pros

    Easy job tasks
    Flexible schedule
    Lots of locations to transfer to in the US
    Move up easily because everyone quits

    Cons

    No scheduled breaks
    Don't get lunch breaks
    Buildings are falling apart
    Corporate doesn't follow state laws
    Policies are not customer friendly
    Coworkers don't care about their job

    Advice to Management

    Respect employees
    Show appreciation
    Follow state laws
    Schedule breaks


  6. "Terrrible store, no company structure, and District managers need more training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plainfield, IL
    Current Employee - Anonymous Employee in Plainfield, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EZCORP (More than a year)

    Pros

    there is no pros for working there, horrible company

    Cons

    awful company, If you don't have a relative already working their, then no one will like you, because you're an out sider

    Advice to Management

    avoid at all cost


  7. "Pawnbroker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pawnbroker in San Antonio, TX
    Current Employee - Pawnbroker in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EZCORP full-time (More than a year)

    Pros

    -Benefits only with full time employees
    -friendly coworkers to a certain extent
    - meeting new customers and giving the ones that deserve it , the best customer service they ever had.

    Cons

    -politics involved in the workplace with management.
    -discrimination in the workplace , especially when it gets so bad that your full time benefits are reduced secretly.
    -discrimination and special treatment with management.
    -Company lets customers scan the store and they go against their own policy.
    -They don't stand by their standards of care.
    -Hostile work environment sometimes when your're the whistleblower .
    -upper management doesn't care about complaints. They don't even follow up with issues.
    -Very "Pro Male" company , they have been sued multiple times for gender discrimination against female employees.

    Need I got on?

    Advice to Management

    Follow your policy and learn to use respect in the workplace and proper workplace professionalism and ethics .


  8. Helpful (1)

    "Used to be a nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    Pros

    The people I worked with were great and friendly my entire tenure of working there.

    Cons

    Corporate office was always full of doom and gloom as people were waiting to see if lay-offs were coming again and again. I think the leadership did a bad job at quelling those fears, but then again, leadership was hardly in the office.


  9. Helpful (2)

    "No Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Info Tech in Austin, TX
    Former Employee - Info Tech in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice new corporate office, but only cubes?

    Cons

    Company wasted millions on ventures in Mexico, Canada, Europe and a on-line payday lender. Then randomly started letting people go. No loyalty, no communication, no sense of direction and no senior leadership.

    Advice to Management

    Stop paying bonuses to yourselves when you are not making money.


  10. "Crappy place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Pawn Broker in Smyrna, TN
    Former Employee - Lead Pawn Broker in Smyrna, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EZCORP full-time (More than a year)

    Pros

    You can find good deals

    Cons

    Management was shady. They lie about promotions, pay increases, and just about everything else.

    Advice to Management

    Management needs to be replaced!


  11. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    Pros

    None it's a big Fraternity house.Only men geto recognized

    Cons

    Awful Scheduling. lots of favoritism

    Advice to Management

    Take better care of your employees



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